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Crowne Plaza Sydney Airport by IHG

4.5 star property

Photo gallery for Crowne Plaza Sydney Airport by IHG

Lunch and dinner served, al fresco dining
In-room safe, desk, laptop workspace, blackout curtains
Lunch and dinner served, al fresco dining
Lobby
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View map
O'Riordan St and Bourke Rd, Mascot, NSW, 2020
  • Place, Enmore Theatre
    ‪3 min drive‬
  • Place, University of Sydney
    ‪5 min drive‬
  • Place, Coogee Beach
    ‪9 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Room amenity

Standard Room, 1 Queen Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Park View

Room amenity

Standard Room, 1 Queen Bed, Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Room amenity

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby sitting area
Holiday Inn Express Sydney Airport by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,545 reviews
The price is NZ$233
includes taxes & fees
1 Dec - 2 Dec
Holiday Inn Express Sydney Airport by IHG

About the area

Sydney

Located in Sydney (Mascot), Crowne Plaza Sydney Airport by IHG is within a 5-minute drive of Manhattan Superbowl and Archie Rose Distilling Co.. .This luxury hotel is 1.5 mi (2.5 km) from The Mill and 1.8 mi (2.9 km) from Jet Flight Simulator Sydney.

What's nearby

  • Enmore Theatre - 3 min drive - 3.9 km
  • University of Sydney - 5 min drive - 5.4 km
  • Royal Prince Alfred Hospital - 6 min drive - 5.4 km
  • Coogee Beach - 9 min drive - 7.3 km
  • Circular Quay - 10 min drive - 9.6 km

Getting around

  • Sydney St Peters Station - 4 min drive
  • Mascot Station - 5 min walk
  • Sydney Airport (SYD) - 10 min drive

Restaurants

  • ‪Into Laksa - ‬5 min walk
  • ‪Kingship Coffee - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Rasa Oriental - ‬6 min walk
  • ‪Thai Thae Mascot - ‬6 min walk

About this property

Crowne Plaza Sydney Airport by IHG

Suburban hotel with a 24-hour fitness center and a sauna
Crowne Plaza Sydney Airport by IHG offers 250 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 250 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite to eat at Biggles Bar and Dining, a bistro where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
Biggles Bar and Dining - This bistro serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Sirocco - This restaurant serves breakfast and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Covered parking on site (AUD 40 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Biggles Bar and Dining
  • Sirocco

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • Art supplies
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for AUD 55.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Airport shuttle fee: AUD 12 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (up to 12 years old)
  • Covered self parking fee: AUD 40.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Sydney Airport
Holiday Inn Sydney Airport
Sydney Airport Holiday Inn
Holiday Inn Sydney Airport Hotel Mascot
Holiday Inn Sydney Airport Hotel

Crowne Plaza Sydney Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Glad we stayed here prior to International flight.
Stayed 1 night in Sep 2025

10/10 Excellent

Elliot

Stayed 1 night in Aug 2025

10/10 Excellent

Janita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Benjamin

Liked: Staff & service

Was ok not great

Stayed 1 night in Aug 2025

2/10 Terrible

JEFFERY

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The disappointment with our stay was with housekeeping. It was unbelievable that the state of our room was considered clean and tidy. The beds were not made properly; it looked like a 5-year-old did it. There were dirty, used coffee cups and towels left in the room. We immediately went and saw the duty manager in reception after sending the day out. He was so embarrassed and apologetic and gave us a new room. I told him he would see housekeeping immediately, and this shouldn't happen again. The next day, we left for another city excursion for the day and came back to the same thing. Again, approached the duty manager, sent housekeeping up, spoke to the housekeeper, and they said they were understaffed, and it wasn’t housekeeping that made up the room, but a cleaning maid who doesn't service rooms. Very disappointed. There's a service guarantee note left on the beds; your room should be the same each day, as if you first checked in. This wasn't the case.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Travelled with partner
Lovely bathroom, very comfy bed
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room. Breakfast was fantastic.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Stayed 1 night in Jul 2025

10/10 Excellent

Unaisi

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and also welcome by smiling staff at the front desk
Stayed 1 night in Jul 2025

8/10 Good

Tashi Gonpo

Stayed 2 nights in Jul 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Not good at all. Checked in went well but when entering room I found the bedside coffee table had stains all over it. After a long haul flight all I wanted to do was watch TV in bed. Wasn’t possible. TV didn’t work and when I called to report it I was told maintenance had left for the night. Then decided to order some room service and the wrong item was delivered.
Stayed 1 night in Jul 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, beds very comfortable, very close to the airport and didn't hear any planes. The airport transfers was a bit expensive.
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Oren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and inviting
Stayed 1 night in Jul 2025

10/10 Excellent

danielle

Travelled with family
Nice hotel. Arrived late in the evening and left early in the morning, but room was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Laurence

Stayed 1 night in Jul 2025

6/10 Okay

Susan

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we were only there for one night it really was a lovely stay, the staff were excellent and very helpful, rooms were very nice and comfortable and the breakfast was amazing, and the lovely staff member proactively offered a discount, really went extra mile. Made this one of our nicest hotel holiday stays..
Stayed 1 night in Jul 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Justin who checked us in was fantastic! Room was great, as was dining options and breakfast. Gym small but does the job. Only downside was lack of parking. Lots of renovation materials taking up a lot of the parking spaces. Overall, excellent experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel had everything we needed for an overnight stay. The staff were friendly and helpfulz
Stayed 1 night in Jul 2025

10/10 Excellent

Anuradha

Travelled with family
Worth the money
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Stayed 1 night in Jun 2025

10/10 Excellent

NAVJYOTI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Breakfast is great.
Stayed 7 nights in Jun 2025