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lastminute.co.nz Verified Reviews
3.4 of 5 guest rating
Room type Options Nightly price Book
Family Studio
26 square metres
1 Queen Bed and 1 Twin Bunk Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Economy Studio, Garden View
26 square metres
1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Ocean View Suite
Room with view
26 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Pool View Suite
26 square metres
1 Queen Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Beachside hotel to enjoy 3 outdoor swimming pools and white sand beach

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Conference centre

With a stay at The Resort @ Dolphin Heads in Mackay (Dolphin Heads), you'll be within a 5-minute drive of Eimeo Beach and Blacks Beach Park. This beach hotel is 2.8 mi (4.5 km) from Eimeo Road State School and 3.3 mi (5.3 km) from Northern Beaches Central Shopping Centre.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private furnished balconies or patios. Flat-screen televisions with digital programming are available for your entertainment, and DVD players are also provided. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area, barbecue grills, and a banquet hall.

Satisfy your appetite with seafood at Salt Restaurant/Bar, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and dine alfresco. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.

Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area. Planning an event in Mackay? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 50
  • Number of floors - 2
  • Number of buildings/towers - 6
  • Conference space
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Children's pool
  • Picnic area
  • Front desk (limited hours)
  • Swimming pool
  • Designated smoking areas
  • Pool umbrellas
  • Free WiFi
  • Year Built – 1990
  • Number of restaurants - 1
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Number of meeting rooms - 1
  • Number of outdoor pools - 3
  • Designated smoking areas (fines apply)
  • Conference centre
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Parking onsite
  • Couples/private dining
  • Private picnics
  • Proposal/romance packages available
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Internet access (surcharge)

Available in some public areas: Free WiFi

Languages spoken

  • English

Parking

Free self parking , Parking (limited spaces)

Room Amenities

The Resort @ Dolphin Heads offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • Microwave
  • DVD player
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Shower only
  • Digital TV service
  • Flat-panel TV
  • Individually furnished
  • Individually decorated
  • TV size (measurement) inch
  • Furnished balcony or patio
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste not available

Where to Eat

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.

Salt Restaurant/Bar - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Nearby Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Ecotours nearby
  • Playground on site
  • Volleyball on site
  • Beach volleyball on site
  • Rock climbing nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Mountain climbing nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 8:00 AM

Front desk closes daily at 4:00 PM

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Dolphin Heads Resort
  • Dolphin Heads Resort
  • The Resort Dolphin Heads Hotel
  • The Resort @ Dolphin Heads Hotel
  • The Resort @ Dolphin Heads Dolphin Heads
  • The Resort @ Dolphin Heads Hotel Dolphin Heads

We should mention

Pool access available from 8:00 AM to 9:00 PM.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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