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Quality Suites San Diego Otay Mesa

2.5 star property

Photo gallery for Quality Suites San Diego Otay Mesa

Desk, laptop workspace, blackout curtains, iron/ironing board
Free on-the-go breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View map
2351 Otay Center Dr, San Diego, CA, 92154
  • Place, Alameda Otay
    ‪5 min drive‬
  • Place, Cross Border Xpress
    ‪5 min drive‬
  • Place, U.S. Consulate General Tijuana
    ‪10 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(34 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,501 reviews
The price is NZ$256
includes taxes & fees
30 Nov - 1 Dec
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

About the area

San Diego

With a stay at Quality Suites San Diego Otay Mesa, you'll be centrally located in San Diego, within a 10-minute drive of U.S. Consulate General Tijuana and North Island Credit Union Amphitheatre. .This hotel is 10.1 mi (16.3 km) from San Ysidro Border Crossing and 8.9 mi (14.3 km) from Las Americas Premium Outlets.

What's nearby

  • Alameda Otay - 5 min drive - 4.1 km
  • Cross Border Xpress - 5 min drive - 3.8 km
  • San Ysidro Border Crossing - 8 min drive - 15.3 km
  • U.S. Consulate General Tijuana - 10 min drive - 5.6 km
  • Macroplaza Insurgentes - 16 min drive - 11.6 km

Getting around

  • Beyer Blvd Trolley Station - 14 min drive
  • San Diego Santa Fe Depot - 24 min drive
  • San Diego Intl. Airport (SAN) - 34 min drive

Restaurants

  • ‪Burritos Guera - ‬4 min drive
  • ‪D'Volada - ‬3 min drive
  • ‪TJ Tacos de la Esquina Tacos Isabel - ‬2 min drive
  • ‪Mariscos El Negro Durazo - ‬3 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Quality Suites San Diego Otay Mesa

Hotel in San Diego with free breakfast and a fitness center
Quality Suites San Diego Otay Mesa offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Make yourself at home in one of the 74 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on recreational opportunities including a hot tub and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary on-the-go breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in San Diego? This hotel has 1109 square feet (103 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,109 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Otay Mesa
Quality Suites Otay Mesa Hotel
Quality Suites Otay Mesa Hotel San Diego
Quality Suites Otay Mesa San Diego
Quality Suites San Diego
Quality Suites San Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites San Diego Otay Mesa San Diego
Quality Suites San Diego Otay Mesa Hotel San Diego

Quality Suites San Diego Otay Mesa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 343 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 140 out of 1003 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Felipe Cordova

Travelled with family and small children
Disliked: Amenities
Muy mal servicio, hotel muy sucio de lo peor !!! Nunca me hicieron limpieza de la habitación en los 3 días que estuve ahí a pesar de que lo solicité. Deberían reembolsarme parte de lo que pagué.
Stayed 3 nights in Jul 2025

4/10 Poor

Eduardo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Marcos Guido

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Staff & service, amenities
Amenities were not available
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Stayed 1 night in Jul 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay close to CBX Border Crossing.

Clean room other than a stain on couch. Bed wad comfy, breakfast was great. I would stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Meena

Disliked: Cleanliness, amenities, property conditions & facilities
Scam I did notice and did a early checkout When I was at the property they approved the refund and it has been two weeks k haven’t received First they said it takes 10 days and now they are saying they are not refunding It was scam and they steal my money They are unprofessional and the
Stayed 5 nights in Jul 2025

8/10 Good

Walter

Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating. We had to leave before official breakfast time but staff brought out food for us.
Stayed 1 night in Jul 2025

2/10 Terrible

Jorge

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing room smelly and dirty poll,
Flys and debree on pool , dirty.
Stayed 3 nights in Jul 2025

8/10 Good

Robert, Yuma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and quick check in. Staff were friendly and helpful. Our room was very clean and very quiet. Not a high occupancy for a Tuesday night. Close to the CBX (5) minutes. The area is an industrial zone, so not much to do.
Stayed 1 night in Jul 2025

10/10 Excellent

Rocio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious room
Stayed 1 night in Jun 2025

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and so was the goose down blanket I slept so good room furniture is outdated but for price it was ok I wish they would have had the fridge on when I arrived but I had to turn it on. Also front desk was always missing they need to have someone there always
Stayed 2 nights in Jul 2025

6/10 Okay

Isabel

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Miguel Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rene

Stayed 2 nights in Jun 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad ! I will stay there again! Next time

I wish had more real food for breakfast they had only hard boil eggs
Stayed 2 nights in Jun 2025

4/10 Poor

Claudia

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs carpet removed
Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Amenities
Dirty, ants and weird smell
Stayed 1 night in Jun 2025

8/10 Good

Cecilia

Pre-travel trip

The receptionist was pretty rude
Stayed 1 night in Apr 2025

4/10 Poor

Guadalupe

Travelled with family
Disliked: Cleanliness, amenities
my payment was complete at booking, hotel request a 100 usd guarantee that will take more than 12 days to return.
Stayed 1 night in Jun 2025

6/10 Okay

Maribel

Driving into the property, a few abandoned vehicles crashed without tires. The receptionist is rude.
Stayed 1 night in Jun 2025