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Pullman Auckland Hotel & Apartments

5.0 star property

Photo gallery for Pullman Auckland Hotel & Apartments

Exterior
Indoor pool, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
Deluxe Apartment, 1 Bedroom
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
  • Spark Arena
    ‪6 min walk‬
  • Auckland Ferry Terminal
    ‪8 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence)

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Queen Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed (Executive)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

With a stay at Pullman Auckland Hotel & Apartments, you'll be centrally located in Auckland, steps from University of Auckland and within a 10-minute walk of Queen Street Shopping District. .This luxury hotel is 0.5 mi (0.8 km) from Commercial Bay and 0.6 mi (1 km) from Spark Arena.

What's nearby

  • University of Auckland - 2 min walk - 0.2 km
  • Spark Arena - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 8 min walk - 0.7 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

Luxury hotel with a full-service spa and a health club
Pullman Auckland Hotel & Apartments offers 321 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 49-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Luxe Spa at Pullman has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 321 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Tapestry Grill, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 16 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Tapestry Grill - Onsite restaurant. Reservations are required.
Tapestry Bar & Terrace - Onsite bar. Open daily.
Late night fare is available from room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tapestry Bar & Terrace
  • Tapestry Grill

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (83 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jono

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Pool and facilities on another level and very high quality. Will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room was big and quiet, and beds were very comfortable The kids had a great time at the pool. Location was very convenient as we were going to a concert at Spark Arena - hotel was only 8min walk distance. Will definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

David J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home

Regular customer of the hotel not the apartments. Feel at home staying here. Great pool & on site bar & restaurant
Stayed 1 night in Mar 2025

8/10 Good

Megan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to spark arena
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Alison, Airdrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Children enjoyed the pool, hot tub and sauna.
Stayed 2 nights in Mar 2025

10/10 Excellent

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool and gym

Usually when I stay here I have booked a Studio Room in the hotel which is a little dated. This time I booked an Apartment which was much bigger and more comfortable. The gym and pool at this hotel is outstanding and is what draws me back.
Stayed 4 nights in Mar 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A
Stayed 2 nights in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

It was great place to stay. The staff are really friendly & can not do enough for you. Food is excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Hannah Louisa Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nothing was a problem. Lovely room, the bed was amazingly comfy great facilities. Loved our stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally perfect, kind & excellent in every way. I look forward to my next stay, and recommend the hotel as the best in auckland New Zealand
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again! Amazing

Loved our stay, very comfortable and clean, the pool & buffet were the highlights but everything is really nice, modern and the staff were outstanding
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Great staff. Thank you all so much
Stayed 1 night in Mar 2025

10/10 Excellent

Rupert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

6/10 Okay

jackson

Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at The Pullman when in Auckland. Delightful hotel with huge swimming pool
Stayed 2 nights in Mar 2025

8/10 Good

Armando Alexander

Stayed 4 nights in Feb 2025

10/10 Excellent

teresa

Stayed 1 night in Mar 2025

10/10 Excellent

Gleb, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, unbeatable location
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have had the perfect stay with attentive kindness every day. I will be back & send my deepest gratitude to the kind helpful staff, jane
Stayed 4 nights in Feb 2025

6/10 Okay

Lisa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Reece, Kaikohe

Great stay
Stayed 2 nights in Mar 2025

4/10 Poor

Theo

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff at bar behaved very unprofessional. Bathrooms were old and outdated.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The studio sweet was amazing. Cute neighborhood!
Stayed 4 nights in Feb 2025

10/10 Excellent

Corey

Stayed 1 night in Mar 2025