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Surf 'N' Snow Backpackers - Hostel

2.0 star property

Photo gallery for Surf 'N' Snow Backpackers - Hostel

Gift shop
Standard Double Room, Ensuite (No window)
Exterior
Business centre
Reception

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Kitchen

Explore the area

View map
102 Albert Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Shared Bathroom

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory, Mixed Dorm (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (4 Person)

  • 20 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (6 Person)

  • 25 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (8 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (8 Person)

  • 30 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Standard Double Room, Ensuite (No window)

Standard Double Room, Ensuite (No window)

Standard Double Room, Ensuite (No window)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Mixed Dorm (10 Person )

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (10 Person )

  • 35 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Standard Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Bunk Beds

View all photos for Shared Dormitory, Women only (6 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (6 Person)

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory, Women only (10 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Women only (10 Person)

  • 35 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory, Mixed Dorm (12 Person)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (12 Person)

  • 40 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Budget Double Room (No Window)

Premium bedding, iron/ironing board, free WiFi, bed sheets

Budget Double Room (No Window)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Bunk Beds

Similar properties

Front of property
Choice Backpackers
Auckland Central Business District
  • Free Wi-Fi
  • Games room
  • Laundry room
  • Microwave
3.8 out of 5, Good, 175 reviews
The price is NZ$69
includes taxes & fees
8 May - 9 May
Choice Backpackers

About the area

Auckland

With a stay at Surf 'N' Snow Backpackers - Hostel in Auckland (Auckland Central Business District), you'll be steps from Sky Tower and SkyCity Casino. .This hostel is 0.4 mi (0.6 km) from University of Auckland and 0.5 mi (0.8 km) from Princes Wharf.
View more Hostels in AucklandOpens in a new window

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • University of Auckland - 6 min walk - 0.6 km
  • Princes Wharf - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 10 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪The Fiddler - ‬1 min walk
  • ‪United Coffee Nation - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪The Lord Nelson - ‬1 min walk
  • ‪Federal Delicatessen - ‬2 min walk

About this property

Surf 'N' Snow Backpackers - Hostel

Surf 'N' Snow Backpackers - Hostel offers 33 shared accommodations. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, and microwaves.

Bathrooms include showers. This Auckland hostel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested.

Make yourself at home in one of the 33 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and a television in a common area. Additional amenities at this hostel include tour/ticket assistance and a vending machine.
Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Billiards/pool table
  • Library
  • TV in common areas

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Iron/ironing board on request
  • Living room
  • Shared accommodation

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Surf 'N' Snow Backpackers Backpacker
Surf 'N' Snow Backpackers Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Backpacker
Surf 'N' Snow Backpackers Hostel Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Auckland
Surf 'N' Snow Backpackers Hostel
Surf 'N' Snow Backpackers Auckland
Surf 'N' Snow Backpackers
Surf 'N' Snow Backpackers Hostel / Backpacker
Surf 'N' Snow Backpackers - Hostel Auckland

Surf 'N' Snow Backpackers - Hostel Reviews

Reviews

5.2
Rating 10 - Excellent. 37 out of 305 reviews
Rating 8 - Good. 37 out of 305 reviews
Rating 6 - Okay. 65 out of 305 reviews
Rating 4 - Poor. 77 out of 305 reviews
Rating 2 - Terrible. 89 out of 305 reviews

4.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Qingyi

Disliked: Cleanliness, property conditions & facilities
The receptionist didn’t tell me about Wi-Fi password. I didn’t see there was one on the counter because I have vision problems. There was no sign in the room. Second day I met the same woman, asked if there was WiFi and password, she said, go to the reception desk to see. She could have told me the password which is a simple one. The woman toilet room has some slot ran out of toilet paper for more than one day. The genitor seemed watched his cell phone a lot. Some travelers dumped their food into kitchen sinks, and some didn’t clean the utensils well or clean the mess they made.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Amandeep

Liked: Property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

6/10 Okay

Duchess Wade

Liked: Cleanliness, staff & service
The room I had no
Stayed 1 night in Sep 2025

8/10 Good

Griselda

Business traveller
Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amandeep

Stayed 7 nights in Aug 2025

10/10 Excellent

NURSYAKILA

Liked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Payne

Liked: Staff & service
It was okay. It was kinda dirty, but good for the money
Stayed 1 night in Jul 2025

4/10 Poor

Nikolai

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Miss I

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse place I've stayed

This place is awful. Holes and half painted walls, grubby rooms and bathroom, and the kitchen is filthy. Didn't even want to put my bag down. Security is bad, homeless people living there trying to grab spare beds, just walk into the rooms as noone locks behind them. Got zero sleep as ambulance arrived 3am blaring their horn to be let in? Also the bedding was a sleeping bag...
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend not worth it
Stayed 3 nights in Jun 2025

2/10 Terrible

Andrew

Leaking in the room. Poor management. As recommended by reception Metro backpackers is better.
Stayed 12 nights in May 2025

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
Could not believe on first day no hot water on third floor bathroom then after that they clised it for construction so always had to travel to floor below for shower toilet or even just to brsh teeth. Rooms super hot with temp control and only a fan to help you would not recommend the place
Stayed 8 nights in May 2025

6/10 Okay

Michelle

It was convenient but bare bones for single room only had 1 fan & a bed no trash bin or somewhere to set things
Stayed 4 nights in Dec 2024

2/10 Terrible

Aswin

Stayed 2 nights in Dec 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s the best! The staff prioritize cleanliness and have certain rules that make staying in the shared pods even better. I have literally no complaints I stayed there for 3 days. It was peaceful. Thank you! I’ll definitely visit again in the future.
Stayed 3 nights in Nov 2024

4/10 Poor

Lisa

Liked: Amenities
Disliked: Cleanliness
I could hear the water running through the pipes fairly loudly in this particular room. Earplugs might be needed if you struggle with needing silence to get to sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Location!
Stayed 1 night in Dec 2024

10/10 Excellent

skye

Stayed 1 night in Nov 2024

6/10 Okay

Kirsty

Stayed 2 nights in Nov 2024

4/10 Poor

Ichiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold shower

Clod shower .
Stayed 5 nights in Oct 2024

8/10 Good

skye

Travelled with group
Liked: Staff & service
It's not luxury but for the price It's good. Staff is very nice and people are generally quiet and respectful of others. Across the street from the Sky Tower, around the corner from a grocery store, and right down the street from Queen St.
Stayed 2 nights in Nov 2024

8/10 Good

jomon

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2024

8/10 Good

Lisa

Liked: Staff & service, amenities
Suited my needs. A good spring clean in certain areas would not go amiss
Stayed 6 nights in Sep 2024