4/10 Poor
Tamsyn
Travelled with family
14 Dec 2025
Liked: Amenities
Disliked: Cleanliness
20 minute wait in queue breakfast, queue ridiculous, not enough staff. Those taking orders also making drinks & taking food out. 50 minutes after entered the restaurant, we finally got out food.
Our booking had a free breakfast, doesn’t say $30, least expect a coffee & juice with food (breakfast choice was up to $27!)
One girl asked for water, got dirty look up and down.
Woman behind till, uttered xxxx under her breath.
Not enough staff
Receptionist Sunday morning as cold as ice.
Shower - disgusting!
No hot water couldn’t bathe.
Never experienced such bad service.
Other customers food orders wrong.
All sitting at dirty tables.
Ants all over the coffee area at breakfast.
Staff look stressed & deflated
Tamsyn
Stayed 1 night in Dec 2025




















