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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Free continental breakfast
Desk, laptop workspace, iron/ironing board, free WiFi
Fitness facility
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • Place, Las Americas Premium Outlets
    ‪5 min drive‬
  • Place, San Ysidro Border Crossing
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(97 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(121 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,480 reviews
The price is NZ$188
includes taxes & fees
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About the area

Chula Vista

Located in Chula Vista (Otay), Best Western Chula Vista/Otay Valley Hotel is within a 5-minute drive of Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center. .This hotel is 2.6 mi (4.2 km) from North Island Credit Union Amphitheatre and 4.3 mi (6.9 km) from Las Americas Premium Outlets.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.9 km
  • Len Moore Skate Park - 4 min drive - 4.9 km
  • Las Americas Premium Outlets - 5 min drive - 7.5 km
  • San Ysidro Border Crossing - 6 min drive - 8.2 km
  • North Island Credit Union Amphitheatre - 8 min drive - 5.3 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Chula Vista hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 823 out of 1745 reviews
Rating 8 - Good. 364 out of 1745 reviews
Rating 6 - Okay. 270 out of 1745 reviews
Rating 4 - Poor. 141 out of 1745 reviews
Rating 2 - Terrible. 147 out of 1745 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Shannon, Huntington Beach

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Both my daughter and I were disgusted by the room. The sheets, pillow cases, and comforter were stained on both beds and my daughter couldn’t sleep because she felt like the bed sheets were not clean. She didn’t take a shower because she felt like the towels weren’t clean either. They also had stains. The bathroom had water spots that I was able to wipe off so it was a bit concerning. I was going to ask for another room, but we arrived at 11:30 pm and my daughter had to be up at 6:30 am for field hockey game. We usually come back to the room to rest between games, but she was so disgusted by room, she wanted to stay at the field. The breakfast was not edible either. When I checked out, they didn’t even ask how my stay was. First time I haven’t been asked. I was going to say something, but felt it wasn’t worth it since they didn’t want to know. Stay clear of this hotel.
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Lean room and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Leopoldo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place thank you
Stayed 1 night in Jan 2026

4/10 Poor

Fidel

Stayed 1 night in Jan 2026

10/10 Excellent

Miguel

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
great stay!
Stayed 1 night in Oct 2025

8/10 Good

Shawn

Stayed 1 night in Jan 2026

10/10 Excellent

Irvin

Stayed 1 night in Feb 2026

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Water in the shower didn’t get very warm
Stayed 8 nights in Jan 2026

10/10 Excellent

Cristal

Clean and we were able to be check in a little earlier which was such a big deal since we had got there so early
Stayed 1 night in Jan 2026

4/10 Poor

Jose

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No cool hater. Chinches not Mucho Ruido te niegan muchas cosas asta el wifi
Stayed 2 nights in Jan 2026

10/10 Excellent

Thom

Stayed 1 night in Jan 2026

10/10 Excellent

Santiago

Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service, and super nice rooms, will come back for sure
Stayed 1 night in Jan 2026

10/10 Excellent

Lupita

Stayed 1 night in Jan 2026

10/10 Excellent

Josefina

Stayed 1 night in Jan 2026

10/10 Excellent

Sergio

Stayed 1 night in Jan 2026

10/10 Excellent

Pedro

Very good
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Staff are very respectful
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

rufino

Stayed 1 night in Jan 2026

10/10 Excellent

Romeo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean everything was perfect just needs drawers for clothes
Stayed 2 nights in Jan 2026

10/10 Excellent

Romeo

Liked: Cleanliness, property conditions & facilities
Check in & out was smooth and easy.
Stayed 1 night in Jan 2026

4/10 Poor

Joshua

Business traveller
Liked: Cleanliness
Rooms are horrible door seals gone next to fuel stations switch rooms sink and drain wouldn’t drain very little to no hot water
Stayed 5 nights in Jan 2026