2/10 Terrible
Mariah
19 Jan 2026
Disliked: Property conditions & facilities
The sofa pull out bed was the worst I’ve ever seen. It was bent completely on the middle and it was barely even a mattress. You can feel every spring and the metal bar in your back. When we spoke to the front desk and let them know and if you could receive some sort of topper or cushion to help. We had spent all day at the hospital which we mentioned to them and they didn’t seem to care. They sent us a tiny twin size 1/2inch cushion which was pointless. When we showed her the mattress she just shrugged her shoulders and said “sorry” and walked away. Also the tv didn’t work but we didn’t even care at that point. We were meant to stay 4 nights, but cancelled our reservation (which was not easily offered to us) and went across the street to the Hilton which has been MUCH more comfortable.
Mariah
Stayed 4 nights in Jan 2026




















