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Citymax Bur Dubai

3.0 star property

Photo gallery for Citymax Bur Dubai

Outdoor pool, pool umbrellas
Reception
2 restaurants, breakfast served
In-room safe, individually furnished, desk, laptop workspace
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
Kuwait Street Mankhool Area, Dubai
  • Place, BurJuman Mall
    ‪12 min walk‬
  • Place, Dubai Museum
    ‪2 min drive‬
  • Place, Dubai Cruise Terminal
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Dubai

A stay at Citymax Bur Dubai places you in the heart of Dubai, within a 5-minute drive of BurJuman Mall and Dubai Museum. .This hotel is 1.7 mi (2.8 km) from Textile Souq and 3.6 mi (5.9 km) from Gold Souk.

What's nearby

  • BurJuman Mall - 12 min walk - 1.1 km
  • Meena Bazaar - 18 min walk - 1.5 km
  • Dubai Museum - 2 min drive - 2.0 km
  • Dubai Cruise Terminal - 4 min drive - 2.4 km
  • Gold Souk - 4 min drive - 3.0 km

Getting around

  • ADCB Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Amaravathi - ‬9 min walk
  • ‪U2pura - ‬7 min walk
  • ‪Thai Terrace Restaurant - ‬8 min walk
  • ‪Barrels Sports Bar - ‬10 min walk
  • ‪Burger King - ‬8 min walk

About this property

Citymax Bur Dubai

Hotel with 2 restaurants, near BurJuman Mall
Citymax Bur Dubai offers 691 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 691 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at CityCafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
CityCafe - This buffet restaurant serves breakfast, lunch, and dinner.
Claypot - This theme restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 40 for adults and AED 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • CityCafe
  • Claypot

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 40 for adults and AED 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 236 out of 1005 reviews
Rating 8 - Good. 383 out of 1005 reviews
Rating 6 - Okay. 253 out of 1005 reviews
Rating 4 - Poor. 70 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Swamy

Stayed 1 night in Sep 2025

10/10 Excellent

Swamy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Jai Paul

Stayed 1 night in Oct 2025

6/10 Okay

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Room was in good condition and easy to find parking. However, around noon requested housekeeping to come back in a little bit as i was getting ready to leave but they insisted to come in now, and room wasn't cleaned, no towel change. Requested towels but wasn't given until next day even though the guy had them. Wifi was very choppy, difficult to work so I had to buy cellular data plan. Daily party noise from outside until late night, and breakfast buffet options were limited.
Stayed 4 nights in Oct 2025

6/10 Okay

Nicholas, Hollister

Stayed 4 nights in Oct 2025

6/10 Okay

Koon Beng

Business traveller
Liked: Cleanliness
Disliked: Amenities
Room is clean but very basic. Its in the vinicity of Indian neighbourhood. Thus, a lot of Indians booked this hotel. Place is safe, but cater to more for our Indian friends.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF AND LOCATION
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 3 nights in Oct 2025

10/10 Excellent

Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel good, Breakfast Not

Breakfast should have other options besides food for Indian people. Not everyone eats that food and I paid for a breakfast that I could not eat at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025

4/10 Poor

JAMSHAID MAJID

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Safarmo

Stayed 1 night in Oct 2025

6/10 Okay

Nazimuddin

Stayed 1 night in Oct 2025

2/10 Terrible

Achile

Disliked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025

2/10 Terrible

Omar

Stayed 2 nights in Oct 2025

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Stayed 3 nights in Oct 2025

10/10 Excellent

Suri Babu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Extremely loud music playing on Friday and Saturday nights until 2am. Unacceptable and completely disrespectful to guests.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a returning guest and always choose Citymax Bur Dubai cause of its location and friendly and helpful staff. The property is located at the center of everything and close to all the modes of transportation. The Managers at the property Rahul and Anu are fantastic and make your stay comfortable while paying attention to detail. The housekeeping staff was also exceptional 1 Shafiq was kind, polite and always greeted me with a smile. Thank you for making my stay so comfortable.
Stayed 3 nights in Sep 2025

2/10 Terrible

Miral

Stayed 1 night in Sep 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service
I didn't get my refund last July 3 month
Stayed 1 night in Jul 2025