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Grand Excelsior Hotel Bur Dubai

4.0 star property

Photo gallery for Grand Excelsior Hotel Bur Dubai

Terrace/patio
Front of property – evening/night
Premium Room | View from room
Lobby sitting area
Daily buffet breakfast (AED 75 per person)

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

View map
Kuwait Road - Bur Dubai, Dubai, 121545
  • BurJuman Mall
    ‪12 min walk‬
  • Dubai Cruise Terminal
    ‪3 min drive‬
  • Gold Souk
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • 53 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Premium Suite, 1 Bedroom

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

LCD TV

Executive Suite, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Lobby

Mövenpick Grand Al Bustan Dubai

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,009 reviews
The price is NZ$151
includes taxes & fees
22 Sept - 23 Sept
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About the area

Dubai

With a stay at Grand Excelsior Hotel Bur Dubai, you'll be centrally located in Dubai, within a 5-minute drive of Dubai Cruise Terminal and Dubai World Trade Centre. .This spa hotel is 0.8 mi (1.2 km) from BurJuman Mall and 3.5 mi (5.6 km) from Gold Souk.

What's nearby

  • BurJuman Mall - 12 min walk - 1.1 km
  • Meena Bazaar - 18 min walk - 1.5 km
  • Dubai Cruise Terminal - 3 min drive - 2.1 km
  • Dubai World Trade Centre - 3 min drive - 3.0 km
  • Gold Souk - 4 min drive - 2.7 km

Getting around

  • ADCB Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Bita Cafe - ‬9 min walk
  • Burger King
  • ‪U2pura - ‬3 min walk
  • ‪Prabhu's - ‬7 min walk

About this property

Grand Excelsior Hotel Bur Dubai

Hotel with 4 restaurants, near Dubai Cruise Terminal
Grand Excelsior Hotel Bur Dubai offers 282 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, bidets, and hair dryers.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand Lavana Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 282 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Docklands, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 4 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 34647 square feet (3219 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Docklands - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
AAngan - This restaurant specializes in Indian cuisine.
Soto Soto - This restaurant specializes in Italian cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 75 for adults and AED 37.50 for children
  • 4 coffee shops/cafes
  • 4 restaurants
  • 7 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • AAngan
  • Docklands
  • Soto Soto

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (34,647 square foot of space)
  • Meeting rooms

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 125.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 for adults and AED 37.50 for children
  • Airport shuttle fee: AED 100 per vehicle (one way)
  • Rollaway bed fee: AED 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Excelsior
Grand Excelsior Bur Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Bur Dubai
Grand Excelsior Hotel Bur
Grand Excelsior Bur
Excelsior Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel
Grand Excelsior Hotel Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel Dubai

Reviews

Grand Excelsior Hotel Bur Dubai Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 83 out of 300 reviews
Rating 8 - Good. 85 out of 300 reviews
Rating 6 - Okay. 60 out of 300 reviews
Rating 4 - Poor. 42 out of 300 reviews
Rating 2 - Terrible. 30 out of 300 reviews

Reviews

10/10 Excellent

Sanya

Stayed 4 nights in Jun 2025

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, property conditions & facilities
Food is excellent both breakfast and Dinner.
Stayed 5 nights in Jun 2025

4/10 Poor

Ajinkya

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Issue resolution wasnt quick. Shower faucet was broken
Stayed 1 night in May 2025

10/10 Excellent

Charles, Accra

Stayed 4 nights in May 2025

6/10 Okay

Satish

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Purely a touristic hotel and not meant for business travelers and room allotment when done online is somewhat limited choices and flexibility
Stayed 1 night in Apr 2025

10/10 Excellent

Rupinder

Stayed 4 nights in Mar 2025

4/10 Poor

S

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money. Except food is very good.

I had to push them to change my room due to poor bathroom condition, disaster aircon & Iron not working, not once but 3 different ones due to loose socket. Second room little better but bathroom same as first room, felt like it wasn't cleaned in years, mould on tiles everywhere. I will not stay again in this hotel, i don't understand who gave such hotels 4 star rating.
Stayed 5 nights in Feb 2025

10/10 Excellent

SURYA BAHADUR

Stayed 7 nights in Feb 2025

2/10 Terrible

Manhal

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Price vs Quality doesn't match

-Cleanliness was very poor especially the hotel looks old from inside the rooms so it requires extra care. -Price vs Quality doesn't match,, it is way overpriced, I can stay in a better option with the same price. -To be fair, reception staff are great!
Stayed 1 night in Feb 2025

2/10 Terrible

Manhal

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

VIVEK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Ved Ashok

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in Bur Dubai

Great Staff great location perfect for my business trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and quality in Bur Dubai

What an excellent hotel with great staff in a convenient location
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ALI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is good and family oriented
Stayed 3 nights in Apr 2024

10/10 Excellent

Shandhir

Stayed 1 night in Jul 2024

10/10 Excellent

Jasvinder

Travelled with partner
Liked: Cleanliness, staff & service
Property requires some renovation but overall is in good condition. New towels is a must as the ones we were given were old. Swimming pool times need to be extended as 7.00pm is too early to close.
Stayed 7 nights in Jul 2024

10/10 Excellent

Shandhir

Stayed 2 nights in Jul 2024

10/10 Excellent

Shandhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shandhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topnservice good ckean room
Stayed 3 nights in Jul 2024

2/10 Terrible

Anis

Disliked: Staff & service, property conditions & facilities
This hotel is for hookers and their customers
Stayed 4 nights in Apr 2024

4/10 Poor

Zahir, Surrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad, Have to call 4/5 times for get things done to clean room etc
Stayed 3 nights in Feb 2024