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Grayton Hotel Dubai

4.0 star property

Photo gallery for Grayton Hotel Dubai

Restaurant
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby sitting area
Front of property – evening/night
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
12A Street, Al Mankhool, Bur Dubai, Dubai
  • Place, BurJuman Mall
    ‪6 min walk‬
  • Place, Dubai Museum
    ‪15 min walk‬
  • Place, Dubai Creek
    ‪19 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.4 out of 10
Very good
(14 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grayton Signature Room

Grayton Signature Room

Grayton Signature Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • 50 sq m
  • 12 bedrooms
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Dubai

A stay at Grayton Hotel Dubai places you in the heart of Dubai, within a 5-minute drive of Dubai Creek and BurJuman Mall. .This spa hotel is 1.3 mi (2.2 km) from Dubai Museum and 2.8 mi (4.5 km) from Dubai International Convention and Exhibition Centre.

What's nearby

  • BurJuman Mall - 6 min walk - 0.6 km
  • Dubai Museum - 15 min walk - 1.3 km
  • Meena Bazaar - 15 min walk - 1.3 km
  • Dubai Creek - 19 min walk - 1.6 km
  • Gold Souk - 4 min drive - 2.7 km

Getting around

  • Sharaf DG Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Haldirams - ‬8 min walk
  • ‪Barrels Sports Bar - ‬6 min walk
  • ‪Imperial Dragon Restaurant - ‬7 min walk
  • ‪Lebanese Village Grill and Restaurant - ‬6 min walk
  • ‪Joker Street - ‬7 min walk

About this property

Grayton Hotel Dubai

Hotel with 2 restaurants, 7-minute walk to BurJuman Mall
Grayton Hotel Dubai offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Select Comfort beds feature premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children under 6 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 6 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Tamara Spa has 2 treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 96 air-conditioned rooms featuring fireplaces and LED televisions. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Grayton Hotel Dubai has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AED 65 for adults and AED 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (861 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per accommodation, per night
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AED 65 for adults and AED 45 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 6 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Grayton Hotel
Grayton Dubai
Grayton Hotel Dubai Hotel
Grayton Hotel Dubai Dubai
Grayton Hotel Dubai Hotel Dubai

Grayton Hotel Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 201 out of 298 reviews
Rating 8 - Good. 66 out of 298 reviews
Rating 6 - Okay. 15 out of 298 reviews
Rating 4 - Poor. 6 out of 298 reviews
Rating 2 - Terrible. 10 out of 298 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kyung

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Kyung

Stayed 2 nights in Aug 2025

10/10 Excellent

Bharat, Watford

Stayed 1 night in Aug 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with great staff

Fantastic place with very helpful and efficient staff. Room was spacious and great value for money. The area in which the hotel is situated is a bit far from the main tourist sites but worth it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bharat, Watford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Bharat, Watford

Stayed 1 night in Jun 2025

8/10 Good

Oreofeoluwa Ruth

Stayed 4 nights in Apr 2025

8/10 Good

Andrew

Liked: Staff & service

Great value for money

Friendly, efficient and helpful staff on reception. The pool staff, restaurant and cleaners were very polite. On arrival there were some unsightly marks around the bathroom that needed cleaning, the curtains were damaged as was the sink plug. We found the bed and pillows a bit hard and uncomfortable and on reflection we would have preferred a location closer to the beaches as its very difficult to walk in Dubai because of the traffic and huge distances. But the pool area was great and overall it was excellent value for money
Stayed 5 nights in Mar 2025

4/10 Poor

Vivienne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Mohammad Ali

Business traveller, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Well, it was not expected based on what i saw from the pictures. The all services could have been a lot better. We reserved a room for three people but what they gave me was a very small room which was really difficult to stay... Also the treatment of manager was a lot imploite and he was not at all kind. Evert day they woudn't clean our room completely. Sometimes a towel missed, sometimes a toothbrush missed and etc... Also, the diversity of breakfast was nothing, i can say we could only eat eges, That's it I DO NOT recommend this hotel at all
Stayed 4 nights in Jan 2025

10/10 Excellent

Disha

Stayed 5 nights in Dec 2024

8/10 Good

Meyeeth P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly and helpful staff to name the few Daniel in tours and travel and front desk personnel and housekeeping.We enjoyed our stay we will recommend this property to our family and friends.
Stayed 7 nights in Dec 2024

10/10 Excellent

Abiola

Liked: Property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonerfuk

Stayed 1 night in Oct 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deira Dubai

Stayed at Grayton for 4 -5 days, Situated in Deira, very busy area shopping and business. Great area for exposing the Gold, Perfune and Spice Souk. Much cheaper to live than around JBR and the Palm if you want to spend more time in Dubai and discover other areas. Lovely hotel, good gym and Pool area. Spa is good also for massage. Food is good. Staff and service good also.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Nice, specious and clean room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aditya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Anantharaman

Liked: Cleanliness
Stayed 4 nights in Jun 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent imperfect hotel

Overall an excellent hotel. It have the impression of being an epic place when it opened but had taken its eye off the ball slightly with various bits and pieces no longer working as they should, but nothing major and had other things going for it such as location, room size and design. Bar on ground floor was friendly and underused. Breakfasts there was buffet and good quality and selection for all tastes east and west
Stayed 2 nights in Jun 2024

8/10 Good

Samon

Liked: Cleanliness, staff & service, property conditions & facilities
Had a little trouble at first with the air conditioning, not getting cold, but once the room was changed, everything was OK. Received some hard and chewy fish and chips from the restaurant which they refused to credit. Other than that, it was a good stay.
Stayed 4 nights in Jun 2024

8/10 Good

Jesse

Liked: Staff & service
Good for a quick 1-2 days Dubai visit, not for longer stay
Stayed 1 night in Jun 2024

8/10 Good

Firas, Nepean

Stayed 3 nights in May 2024

8/10 Good

Jhett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs to Pay Attention to Housekeeping

First day was terrible. AC and cleanliness issues in my room but the management resolved them within 24 hours. The hotel needs to change the tettered towels and sheets.
Stayed 7 nights in May 2024