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Novotel Bur Dubai

4.0 star property

Photo gallery for Novotel Bur Dubai

Exterior
Daily buffet breakfast (AED 70 per person)
Miscellaneous
Executive Double Room, 1 Double Bed with Sofa bed
Executive Suite, 1 Double Bed with Sofa bed, Terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Dubai Healthcare City, Dubai, 0
  • Place, Mohammed Bin Rashid University Of Medicine and Health Sciences
    ‪3 min walk‬
  • Place, Creek Park
    ‪4 min walk‬
  • Place, Wafi City Mall
    ‪5 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony

Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony

Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 Double Bed with Sofa bed

Executive Double Room, 1 Double Bed with Sofa bed

Executive Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

7.6 out of 10
Good
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Suite, 1 Double Bed with Sofa bed

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed, Terrace

1 bedroom, minibar, in-room safe, individually furnished

Executive Suite, 1 Double Bed with Sofa bed, Terrace

7.0 out of 10
Good
(2 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony

Deluxe Twin Room, 2 Single Beds, Balcony

Deluxe Twin Room, 2 Single Beds, Balcony

  • Sleeps 2
  • 2 Single Beds

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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includes taxes & fees
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About the area

Dubai

With a stay at Novotel Bur Dubai in Dubai (Bur Dubai), you'll be within a 5-minute drive of Dubai Creek and BurJuman Mall. .This spa hotel is 3.4 mi (5.5 km) from Dubai World Trade Centre and 5.5 mi (8.8 km) from Dubai Mall.

What's nearby

  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 3 min walk - 0.3 km
  • Creek Park - 4 min walk - 0.4 km
  • Wafi City Mall - 5 min walk - 0.4 km
  • American Hospital Dubai - 15 min walk - 1.3 km
  • Dubai Creek - 2 min drive - 2.4 km

Getting around

  • Health Care City Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 12 min drive

Restaurants

  • ‪Market 24 - ‬7 min walk
  • ‪Pool Bar - Hyatt Regency Dubai Creek Heights - ‬9 min walk
  • ‪La Tablita - ‬8 min walk
  • ‪Sufra - ‬7 min walk
  • ‪Eve Penthouse & Lounge - ‬8 min walk

About this property

Novotel Bur Dubai

Novotel Bur Dubai offers 219 accommodations with minibars and safes. Each accommodation is individually furnished. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 219 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at the hotel's poolside restaurant, where you can dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hang out Cafe - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Hang out Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 70 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Bur Dubai Hotel
Novotel Bur Dubai Dubai
Novotel Bur Dubai Hotel Dubai

Novotel Bur Dubai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 229 reviews
Rating 8 - Good. 54 out of 229 reviews
Rating 6 - Okay. 18 out of 229 reviews
Rating 4 - Poor. 15 out of 229 reviews
Rating 2 - Terrible. 5 out of 229 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Vipul

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was not working. Breakfast area was small. Staff was not cooperative.
Stayed 5 nights in Dec 2025

8/10 Good

anil

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was good well maimtained
Stayed 3 nights in Dec 2025

6/10 Okay

ronald

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

2/10 Terrible

Shahid

Stayed 1 night in Nov 2025

6/10 Okay

Mohsen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good condition but the breakfast did not meet the expectation.
Stayed 2 nights in Dec 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service
The lobby is very nice, the room was dirty, carpet disgusting. Also it smelled bad.
Stayed 1 night in Nov 2025

10/10 Excellent

Ross Ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Geat Places
Stayed 2 nights in Nov 2025

10/10 Excellent

Rajan, Al Ain

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant stay .. the staff was courteous.. the room were tidy and were maintained to their best .. thank you to Alex and his team for looking after my needs during my stay at Novotel .. you guys are amazing.. take care ..
Stayed 4 nights in Nov 2025

10/10 Excellent

Jasmin

Stayed 4 nights in Oct 2025

6/10 Okay

Maryam

Stayed 8 nights in Oct 2025

10/10 Excellent

Mohamed

Stayed 2 nights in Nov 2025

10/10 Excellent

Krishna

Stayed 3 nights in Nov 2025

8/10 Good

Muna

Liked: Amenities, property conditions & facilities
The carpet in the room was not clean however, the hotel is good.
Stayed 10 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frindly team
Stayed 3 nights in Sep 2025

10/10 Excellent

Bedru

Stayed 1 night in Oct 2025

2/10 Terrible

Farouk

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible pillows, service was rubbish. Breakfast was like eating in a zoo
Stayed 2 nights in Oct 2025

10/10 Excellent

Rahma, DOHA

Stayed 3 nights in Oct 2025

10/10 Excellent

Jawed

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sawai Madho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 3 nights in Oct 2025

8/10 Good

Mumtaz

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 4 nights in Oct 2025

10/10 Excellent

Nemer, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Rakan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and reception was very help with upgrading type and very kind for check-out Yaman was very good
Stayed 1 night in Oct 2025

2/10 Terrible

Ayman

Stayed 2 nights in Sep 2025

6/10 Okay

Srinivasa Rao, Ashburn

Liked: Staff & service
The pasties they were selling in coffee shop were stale…
Stayed 2 nights in Sep 2025