Serviced apartments in Earl's Court

Excellent room, staff and meals

First of all there was construction going on in the lobby. When we got to our rooms on the 8th floor, they were terrible, dust everywhere, hangers left on the bed and the ironing board leaning against the cabinet. Bits of plaster all over the carpet. I immediately asked to speak to the manager who was very apologetic and said she would arrange for our luggage to be moved to new rooms. When we returned from our show, well, what a difference, it was like we were in a different hotel. I understand they are in the middle of renovations and we truly appreciated how quickly everything was handled. The view of Tower Bridge was totally worth the hassle!!!!

The room was quite dated as was the whole hotel. There was a laundry truck unloading for about two hours in between 2-4 am outside the room in the back alley (rough timings, I wasn't checking the clock in the middle of the night). It interrupted my sleep for a while. When I mentioned it to the receptionist in the morning he apologised but didn't seem too bothered. There is one thing I want from a hotel and it's a good night's sleep.

Breakfast was good but it is an extra fee. Pool is nice but no hot tub/jacuzzi. You have to reserve pool time which can be nice so its not crowded but need to know in advance. Had a room with a patio and gorgeous view of the river. In walking distance of Big Ben and Londons eye. Staff was iffy because they gave my room away and then had to pay extra for a different room but the doormen were friendly.

Excellent

Perfect location!