The front desk staff was rude and not welcoming at all. When i asked what time the pool closed, she told me 10:00, great! When we went to get in the pool is was closed for construction. Why would she not say that. Then there was no bedding for the pull out bed in the room, when i called asked for sheets to be delivered, she said i would have to come to the front desk for those. Just not quite the calibur of service i would except. The room was clean. I wish there was more non decaf coffee in the room. The breakfast was wonderful, though there was no more forks, spoons worked. Overall it wasnt totally awful but needs some work on front desk training.