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The Resort @ Dolphin Heads

3.5 star property

Photo gallery for The Resort @ Dolphin Heads

Breakfast, lunch, dinner served; seafood, pool views
Breakfast, lunch, dinner served; seafood, pool views
Exterior
Poolside bar
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
6 Beach Road, Dolphin Heads, QLD, 4740
  • Eimeo Beach
    ‪3 min drive‬
  • Northern Beaches Bowls Club
    ‪6 min drive‬
  • Bucasia Beach
    ‪8 min drive‬
  • Mackay, QLD (MKY)
    ‪24 min drive‬

Room options

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Ocean View Suite

Ocean View Suite

Ocean View Suite

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Individually decorated, individually furnished, laptop workspace

Family Studio

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Studio, Garden View

Economy Studio, Garden View

Economy Studio, Garden View

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Beach nearby

Ocean International

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (282)
The price is NZ$195
for 1 room
includes taxes & fees
21 May - 22 May
Ocean International

About the area

Mackay

With a stay at The Resort @ Dolphin Heads in Mackay (Dolphin Heads), you'll be within a 5-minute drive of Eimeo Beach and Blacks Beach Park. .This beach hotel is 2.8 mi (4.5 km) from Eimeo Road State School and 3.3 mi (5.3 km) from Northern Beaches Central Shopping Centre.

What's nearby

  • Eimeo Beach - 3 min drive - 2.5 km
  • Northern Beaches Bowls Club - 6 min drive - 5.6 km
  • Bucasia Beach - 8 min drive - 7.5 km
  • Mackay Base Hospital - 18 min drive - 17.5 km
  • Mackay Marina Village & Shipyard - 21 min drive - 18.7 km

Getting around

  • Mackay Station - 21 min drive
  • Mackay, QLD (MKY) - 24 min drive

Restaurants

  • ‪Northern Beaches Bowls Club - ‬6 min drive
  • ‪Andergrove Tavern - ‬14 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Deck Steakhouse - ‬21 min drive
  • ‪Debbie's Seafood - ‬17 min drive

About this property

The Resort @ Dolphin Heads

Beachfront, with 3 outdoor pools
The Resort @ Dolphin Heads offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private furnished balconies or patios. Flat-screen televisions with digital programming are available for your entertainment, and DVD players are also provided. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area, barbecue grills, and a banquet hall.
Satisfy your appetite with seafood at Salt Restaurant/Bar, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and dine alfresco. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area. Planning an event in Mackay? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
Salt Restaurant/Bar - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: AUD 5 to 22 for adults and AUD 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Salt Restaurant/Bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 30.0 per day

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number 3830574

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

The Resort @ Dolphin Heads Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 107 out of 463 reviews
Rating 8 - Good. 187 out of 463 reviews
Rating 6 - Okay. 99 out of 463 reviews
Rating 4 - Poor. 54 out of 463 reviews
Rating 2 - Terrible. 16 out of 463 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The room we stayed in was very dated and original. It is in need of a renovation which a lot of the other units have had. Will be staying at Dolphin heads again but definately nog in this unit unless it is renovated.
Stayed 4 nights in Apr 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Morgan

Travelled with partner
Liked: Cleanliness
I love staying here but the mattresses in the rooms need replacing on my last night there i woke up at 4am and decide to leave after a restless sleep due to the uncomfy mattress. We had dinner at the restaurant, ive dined her before but the food wasnt good. The vegetables were so full of water it left a bit of a swamp on the plate. The crumbed steak had been keep fried and the steak bowed and excess oil was collected in the centre. Not sure what happened to the cook as the meals prior were fine. We were also the only people in the restaurant. We ordered garlic bread and one single piece come out with our mains but once we recieved the mains there didnt seem like much love was put into it for the price. Wifi would be a good addition to the rooms. I love staying here i hope they invest in decent mattresses and wifi and maybe look into getting someone else in the kitchen. They view is beautiful but guests need to feel rested. This review isnt meant to be harsh i really love the place and it has so much potential.
Stayed 3 nights in Apr 2025

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large pool and great sea view.
Stayed 1 night in Mar 2025

6/10 Okay

STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Restricted menu options Poorly stocked bar
Stayed 1 night in Mar 2025

8/10 Good

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness
Great outlook over ocean. Pools beautiful and clean. Overall condition of property is tired and restaurant average.
Stayed 3 nights in Feb 2025

4/10 Poor

Wendy

Liked: Cleanliness, room comfort
Disliked: Staff & service

Great view. Ordinary service.

Despite receiving an email stating that the bar and restaurant were open until 8pm, arrived at 6.30pm to find both closed and no body at reception. Very disappointed after a long drive to have to then go in search of an evening meal. A text had been sent advising that the key would be in our room door, which it was. Room as advertised, with a great view, however despite being no smoking it appears this does not extend to the balconies and meant we needed to keep the door closed to avoid the smell.
Stayed 1 night in Feb 2025

8/10 Good

Virginia

Travelled with group
Liked: Cleanliness, staff & service
Excellent ocean front property, lovely rooms. The only drawback was lack of facility to obtain food or drink. The bar was closed. The signage at the front access entrance is deceiving as the actual “Dolphin Sands’ name is not advertised, it is signposted as a different name altogether. Apparently this is currently being rectified. Will definitely stay again. Amazing location.
Stayed 1 night in Feb 2025

4/10 Poor

Amber

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Brendon

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was terrible (old and warn out) screen door to outdoor area was broken (couldnt open or close) woke up to Cockroachs x3 walking all over bench
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Jan 2025

6/10 Okay

Amanda

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

6/10 Okay

Greg

Stayed 1 night in Jan 2025

4/10 Poor

Anna

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service

Great location

Stunning location Dated rooms Pretty clean except throw was stained Hard bed Restaurant was low quality and didn’t allow the bill to be added to the room No wifi in room despite being on the listing
Stayed 1 night in Dec 2024

10/10 Excellent

Maika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Dolphin Heads Whitsunday resort

Location and view from room was excellent! It felt like a Pacific Island however this afternoon is no “resort”. Rooms only serviced on the 7th day so if you wanted a fresh towel you had to pay $10. There was no top up of soap or tea and coffee. The pool was great but there is no holiday resort atmosphere. It felt dead and neglected. Many rooms have permanent residents or are privately rented. No extra activities for kids or gym. Breakfast served on weekends from 8.00. Rooms are average quite roomy but looking tired. Bed was comfy. I thought the’resort’ in total felt a bit dead.
Stayed 5 nights in Nov 2024

8/10 Good

Dolphin heads resort

Stayed 2 nights in Nov 2024

8/10 Good

charlotte

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Staff & service
The toilet seat was not secure although it was fixed after 3 days, the bed had sagged in the middle as it probably had been used for too many romantic weekends and the floor was covered in dust
Stayed 5 nights in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness
.
Stayed 2 nights in Nov 2024

4/10 Poor

Kay

Disliked: Cleanliness, property conditions & facilities
I was extremely disappointed in this property. The reception staff were very welcoming and the grounds and outlook were lovely but the room itself was abysmal. The door handle and lock to the room were old and rusty and we could hardly open the door. The bathroom needed a good clean, the toilet was stained and the tiles in the shower were grubby as was the screen door. The shower leaked water all over the floor and the toilet seat was loose. The bathroom door wouldn’t close properly. The covered chairs to sit on in the main area were filthy so we had to sit on the bed to watch television. The bed itself was okay and the sheets and cover were clean. We had to wash our breakfast dishes- the sink provided was the same one as in the vanity in the bathroom. There was to be a $40.00 fine if we didn’t do this but no detergent or tea towel was provided! We also had to empty our bins. I guess a lot of people only rinse their dishes. Our stay was only one night so we didn’t ask to have another room. At approximately $170 a night we didn’t expect luxury accommodation but we did expect a clean bathroom! Very poor.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is great for a Friday - Saturday long weekend
Stayed 5 nights in Oct 2024

4/10 Poor

Damien

Disliked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Oct 2024