Room had leaking cistern on toilet that was reported twice during our 7 night stay, it was not fixed. We had to use towels to soak the leak up daily.
The room was not clean upon arrival, dirty over floors and cupboards. (food matter in oven and cupboards?), dust collections on carpet, dirty lino in kitchen area.
Front of house staff were amazingly helpful and very very nice to deal with, unsure about cleaners as we did not see them or experience their work during our 7 night stay.....
Planned onsite events were noisy but only until 10:30 as advertised, noise was not an issue at all.
Again the front of house staff were exceptionally helpful and of great assistance.