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Sun Plaza Motel Mackay

3.0 star property

Photo gallery for Sun Plaza Motel Mackay

Property amenity
Front of property
Staircase
View from property
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View map
35 Nebo Road, West Mackay, QLD, 4740
  • Place, Caneland Central
    ‪2 min drive‬
  • Place, Mackay Base Hospital
    ‪2 min drive‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Family Double or Twin Room

Free WiFi, bed sheets

Family Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

Free WiFi, bed sheets

Large Family Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Studio Suite, 1 Double Bed

Free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

7.4 out of 10
Good
(10 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Coral Sands Motel
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 549 reviews
The price is NZ$148
includes taxes & fees
30 Oct - 31 Oct
Coral Sands Motel

About the area

Mackay

With a stay at Sun Plaza Motel Mackay in Mackay (West Mackay), you'll be within a 5-minute drive of Mackay Regional Botanic Gardens and Pioneer Valley. .This motel is 1.4 mi (2.2 km) from Mackay Base Hospital and 1.5 mi (2.4 km) from Mackay Enertainment and Convention Centre.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Enertainment and Convention Centre - 17 min walk - 1.4 km
  • Bluewater Lagoon - 20 min walk - 1.7 km
  • Caneland Central - 2 min drive - 1.9 km
  • Mackay Base Hospital - 2 min drive - 1.9 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Hungry Jack's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Jamaica Blue - ‬3 min drive
  • ‪Austral Hotel - ‬19 min walk
  • ‪KFC - ‬2 min walk

About this property

Sun Plaza Motel Mackay

Suburban motel in Mackay with free parking
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Take advantage of the motel's room service.
The front desk is staffed during limited hours. Free self parking is available onsite.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between June 22 and July 4.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 117 out of 386 reviews
Rating 8 - Good. 141 out of 386 reviews
Rating 6 - Okay. 75 out of 386 reviews
Rating 4 - Poor. 28 out of 386 reviews
Rating 2 - Terrible. 25 out of 386 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ryan, Moranbah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was ok. Bathroom door couldn’t close and there was no bin in one of our rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Ernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to all amenities
Stayed 3 nights in Jul 2025

8/10 Good

Maara

Bed was not made properly
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Jul 2025

8/10 Good

Scott

A suitable travel stop.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ramsay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After checking in on first day, we encounter cockroaches in the unit on 3 separate occasions!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a good size, very good value
Stayed 1 night in Jul 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
Stayed 1 night in Jun 2025

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Price was the reason i booked there
Stayed 1 night in Jun 2025

4/10 Poor

Dianne

Disliked: Cleanliness, amenities, property conditions & facilities
Very "tired" property needing maintenance and refreshing. Microwave rusty and dirty. Fridge far from clean. TV remote didn't work. No face washer or hairdryer supplied. Front desk hours ridiculously limited for travellers
Stayed 1 night in Jun 2025

8/10 Good

jackson

Travelled with partner
Parking clean tidy
Stayed 1 night in Jun 2025

6/10 Okay

Mr Patrick, Bowen

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff & close to everything
Stayed 4 nights in May 2025

8/10 Good

Jason

Stayed 2 nights in May 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Ryan, Moranbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Katerina

Liked: Cleanliness
Really good
Stayed 1 night in Apr 2025

8/10 Good

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a bit worn out but was good
Stayed 1 night in Apr 2025

8/10 Good

Magdalena

Stayed 2 nights in Apr 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly people and the room was very clean and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Billie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Light fittings hanging from exposed wires on balcony, fan hanging from roof. What looks like blood on wall under bench as well as otherwise grotty walls. Definitely not worth the $124 we paid for the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Ielanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ryan, Moranbah

Liked: Cleanliness
Spacious parking
Stayed 1 night in Feb 2025