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lastminute.co.nz Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Room, 1 King Bed (Portola)
32 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 1 King Bed, Harbour View
32 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Portola Room Two Queen Beds
32 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed (Courtyard)
32 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Run of House
32 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds, Harbour View
32 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed (Partial View)
Room with view
32 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds (Courtyard)
32 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Queen Beds (Partial View)
Room with view
32 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star adventure resort connected to the convention center in Downtown Monterey

Popular property highlights

Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Portola Hotel & Spa at Monterey Bay, you'll be centrally located in Monterey, within a 10-minute drive of Monterey Bay and Monterey Bay Aquarium. This 4-star resort is 0.4 mi (0.6 km) from Fisherman's Wharf and 2.1 mi (3.4 km) from 17-Mile Drive.

Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this resort include wireless Internet access (surcharge), concierge services, and shopping on site.

Satisfy your appetite at Jacks Monterey, one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA 93940

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Concierge services
  • Shopping on site
  • Total number of rooms - 379
  • Number of floors - 7
  • Number of buildings/towers - 9
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • WiFi (surcharge)
  • Number of restaurants - 2
  • Number of outdoor pools - 1
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Number of bars/lounges - 2
  • Luggage storage
  • Terrace
  • Secured parking
  • Secured parking
  • Garage
  • Off-street parking
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Languages spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in December 2020.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Fridge
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Desk
  • Premium bedding
  • Pay films
  • Cable TV service
  • HDTV
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Pillowtop mattress
  • LCD TV
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar – Near toilet
  • Wardrobe

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Jacks Monterey - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Peter B's Brewpub - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Boat tours nearby

Spa Services

  • Massages

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 58.18 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 58.18 per accommodation, per night (maximum USD 150 per stay), plus a deposit of USD 58.18 per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Free PCR COVID-19 testing is available on site. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Parking height restrictions apply

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Car not required

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of SafeStay (AHLA - USA)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Free on-site COVID-19 testing (PCR) is available

Property does not require health documentation at check-in

Hotel Names

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola
  • Portola Hotel Monterey Bay
  • Portola Hotel Spa at Monterey Bay
  • Portola & At Monterey Monterey
  • Portola Hotel Spa at Monterey Bay
  • Portola Hotel & Spa at Monterey Bay Resort
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Hotel & Spa at Monterey Bay Resort Monterey

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Free PCR COVID-19 testing is available on site.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

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