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Residence Inn by Marriott Palo Alto Mountain View

3.0 star property

Photo gallery for Residence Inn by Marriott Palo Alto Mountain View

Property amenity
Property amenity
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
1854 W El Camino Real, Mountain View, CA, 94040
  • Place, Stevens Creek Trail
    ‪16 min walk‬
  • Place, Mountain View Center for the Performing Arts
    ‪19 min walk‬
  • Place, San Antonio Shopping Center
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Mountain View

Located in Mountain View (Shoreline West), Residence Inn by Marriott Palo Alto Mountain View is within a 10-minute drive of Stanford University and Shoreline Amphitheatre. .This hotel is 8.1 mi (13 km) from Levi's Stadium and 10.1 mi (16.3 km) from San Francisco Bay.

What's nearby

  • Rengstorff Park - 10 min walk - 0.9 km
  • Mariposa Park - 11 min walk - 1.0 km
  • Stevens Creek Trail - 16 min walk - 1.4 km
  • Mountain View Center for the Performing Arts - 19 min walk - 1.7 km
  • San Antonio Shopping Center - 3 min drive - 1.8 km

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Kunjip Tofu - ‬5 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪Chicken G's - ‬9 min walk

About this property

Residence Inn by Marriott Palo Alto Mountain View

Suburban hotel with free breakfast and a fitness center
Residence Inn by Marriott Palo Alto Mountain View offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Beds feature pillowtop mattresses. Plasma televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Mountain View hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 144 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Plasma televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features barbecue grills and complimentary use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Palo Alto Mountain View. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 15 buildings
  • 2 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to March 4 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per night (rates may vary)
  • Self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Palo Alto Mountain View
Marriott Residence Inn Mountain View
Palo Alto Mountain View
Residence Inn Marriott Mountain View
Residence Inn Marriott Palo Alto Hotel
Residence Inn Marriott Palo Alto Hotel Mountain View
Residence Inn Marriott Palo Alto Mountain View
Residence Inn Mountain View Palo Alto
Residence Inn Palo Alto Mountain View
Residence Inn Marriott Palo Alto Mountain View Hotel
Residence Inn Marriott Palo Alto
By Marriott Palo Alto Mountain
Residence Inn by Marriott Palo Alto Mountain View Hotel
Residence Inn by Marriott Palo Alto Mountain View Mountain View

Residence Inn by Marriott Palo Alto Mountain View Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 404 out of 713 reviews
Rating 8 - Good. 210 out of 713 reviews
Rating 6 - Okay. 55 out of 713 reviews
Rating 4 - Poor. 25 out of 713 reviews
Rating 2 - Terrible. 19 out of 713 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yuhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 16 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service

Best ever

When I arrived, it took about one minute to be checked in and sent on my way to my room when I arrived in my room, clean, perfect and cool was told there was a breakfast in the morning went down for that excellent breakfast everything I could ever imagine
Stayed 1 night in Sep 2025

8/10 Good

THOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

JOSE JOAQUIN GONZALEZ

Very noisy room, no cleaning every day, a lot smokers in the outside
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2025

6/10 Okay

Colin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioners in building 15 are very loud. Fitness room is dismal. Pool was drained/unavailable. And stairwells in building 15 had lights turned off! Both of them. This was reported to front desk twice and not fixed after several days. it’s a generally ‘ok’ facility- nothing special.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ruben, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott Rocks!

Love this place. They take great care of you.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jean

Stayed 2 nights in Aug 2025

10/10 Excellent

MANSUETO, DALY CITY

Stayed 1 night in Aug 2025

8/10 Good

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Jasper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to everything.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kjersti

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check in with my service animal I was asked what service they served. I have never in my 7 years been asked this as commonly they are not permitted to ask that. I felt put on the spot and very embarrassed. In addition the pet area smelled horrible. Parking was $14 per night, which is crazy. The pull out mattress was stained and thin.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 1 night in Aug 2025

10/10 Excellent

MARITES, Lathrop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too close to very busy San Francisco but that's what we wanted, not too far but not too close. It's quite and peaceful, we had a good night rest.
Stayed 2 nights in Aug 2025

10/10 Excellent

HSUANHUNG

Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2025

10/10 Excellent

Talmage Mark

Stayed 2 nights in Aug 2025

10/10 Excellent

DANICA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, staff was helpful & the room was clean. The stay & the price was great!! Breakfast had lots of choices & was well stocked!
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well. We arrived early and they let us check in anyway with no problem.
Stayed 1 night in Aug 2025

10/10 Excellent

?

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean room
Stayed 1 night in Aug 2025

6/10 Okay

Pritesh

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Amazing Breakfast but need some repairs

Hotel was good but I didn’t like smell around. It smells like weed. Room was good and spacious but we had terrible experience with bathroom. IT wasn’t draining, actually draining very very slowly. The best part of the hotel - It’s Breakfast, it was amazing.
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025