8/10 Good
Jessica
Travelled with family
14 Aug 2025
Liked: Cleanliness
Overall a good experience, though a few things could be improved-
Listing allowed me book 5 people (4 adults, 1 teen) in a room that accommodated no more than 4 & staff were unable to resolve to our satisfaction. The rooms were clean (though dated) and housekeeping was great. We had a great view of the pools from balcony, which was appreciated. Overall staff was experience was so-so.
A big issue..there are no lifeguards/supervision at pools or lazy river (at least that I could see- no one was enforcing safe practices)- all become BUSY- especially with small, unsupervised children. There's outside bars and walking staff to order drinks from. Parents are drinking, many are not watching their kids. For the safety & enjoyment for all, there needs to be proper lifeguards. Our family ended up leaving the lazy river (as did most other adults and older teens) as it became too chaotic- kids jumping in/out from sides, kicking/splashing, aggressive play, throwing footballs, stacking tubes & was far too busy. We did still have some very enjoyable moments in the lazy river and adult pool. The grounds were clean and very well kept.
Finally, the food from the restaurants are desperately lacking- I wouldn't even bother- there are far better local options.
While it wasn't all bad, I'm not sure we'd return- for what we received, it was quite pricey. I appreciate that they are welcoming to families and all ages, but we might be looking for a more relaxing, adult driven resort.
Jessica
Stayed 3 nights in Jul 2025
