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Comfort Inn Palo Alto

2.5 star property

Photo gallery for Comfort Inn Palo Alto

Lobby
Premium bedding, pillow-top beds, desk, blackout curtains
Standard Room, 1 King Bed
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View map
3945 El Camino Real, Palo Alto, CA, 94306
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Place, DVBIC Palo Alto
    ‪4 min drive‬
  • Place, San Antonio Shopping Center
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(35 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Palo Alto

With a stay at Comfort Inn Palo Alto, you'll be centrally located in Palo Alto, a 3-minute drive from Stanford University and 6 minutes from Stanford Stadium. .This hotel is 10.2 mi (16.5 km) from Levi's Stadium and 4 mi (6.4 km) from Stanford University Medical Center.

What's nearby

  • Mitchell Park Dog Park - 18 min walk - 1.5 km
  • Palo Alto VA Hospital - 4 min drive - 1.9 km
  • DVBIC Palo Alto - 4 min drive - 2.2 km
  • San Antonio Shopping Center - 4 min drive - 2.9 km
  • Peers Park Dog Park - 5 min drive - 2.9 km

Getting around

  • California Ave Station - 3 min drive
  • Whisman Station - 9 min drive
  • San Francisco Intl. Airport (SFO) - 38 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Hong Kong Restaurant - ‬6 min walk
  • ‪Holy Sushi - ‬13 min walk
  • ‪State of Mind Slice House - ‬4 min walk
  • ‪4290 Bistro - ‬20 min walk

About this property

Comfort Inn Palo Alto

Art Deco hotel with free parking, near Stanford University
Comfort Inn Palo Alto offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Palo Alto? This hotel has facilities measuring 300 square feet (28 square meters), including conference space. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • 300 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Comfort Inn Palo Alto Stanford
Comfort Inn Palo Alto Stanford University
Comfort Inn Stanford
Comfort Inn Stanford University
Comfort Inn Stanford University Motel
Comfort Inn Stanford University Motel Palo Alto
Comfort Inn Palo Alto Stanford University Motel

Comfort Inn Palo Alto Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Great value
Stayed 1 night in Oct 2025

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was comfortable with a good bed and full pillows.
Stayed 2 nights in Nov 2025

8/10 Good

Tami

Everything was ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Doria

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless every day we were there. Great breakfast every day! Thank you!
Stayed 2 nights in Oct 2025

6/10 Okay

Diana

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
The person at the front desk seemed annoyed to check me in. There were ants in the bathroom. No ironing board, only two hangers, only one desk chair, and an old paper towel from a previous occupant in the microwave. On a more positive note, the staff did bring me more hangers and an extra desk chair.
Stayed 2 nights in Oct 2025

6/10 Okay

Patrick

Stayed 2 nights in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff polite, and the breakfast very good.
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Location convenient Room was clean. Front office staff professional and helpful. Didn’t have breakfast but noticed it was available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jay

Stayed 2 nights in Oct 2025

10/10 Excellent

maria agostina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, great staff and proximity to bus stops
Stayed 1 night in Oct 2025

2/10 Terrible

Shelby

Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The upgrades done at this property were wonderful. Everything was lovely. The beds were so very comfortable.
Stayed 2 nights in Oct 2025

6/10 Okay

Owen

Liked: Cleanliness
Easy parking but no much nearby, far from freeway
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet and sink drain were both plugged when I checked into the room. I had to unplug the toilet myself. The sink drain wasn't unplugged for two days.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Staff & service
Great cleanliness and breakfast
Stayed 3 nights in Oct 2025

6/10 Okay

Kiran

Stayed 2 nights in Oct 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very practical and affordable motel in the area. Good sized room with fridge et microwave (fridge was noisy and I had to unplug it for more comfort), easy parking. Pretty good breakfast included for the price (fruits, granola, waffle machine, salty options, and of course coffee, juice...) It can be a bit noisy depending on your neighbors, but that wasn't a big issue in practice.
Stayed 4 nights in Oct 2025

2/10 Terrible

Daniel, Marina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the front desk around 11 PM and checked in fairly quickly. That’s where the only good part of my stay ended. When I opened the door to my assigned room, I was greeted by an absolute disaster, the bed was completely unmade, the bathroom was filthy, and there were crumbs scattered all over the floor. It was obvious the room had never been cleaned after the previous guests. Exhausted and frustrated, I went back to the front desk to report it. Instead of taking my word for it, the staff member insisted on verifying it himself, as if I was making it up. Ten minutes later, he returned looking embarrassed and finally admitted the room was indeed dirty. Then, unbelievably, he tried to contact housekeeping to have the room cleaned right then, close to midnight! The idea that I should wait around while someone tidied up a filthy room at that hour was beyond inconsiderate. After another long wait, I was told no cleaning staff were available, and only then was I reassigned to a different room. By this point, it was well past midnight, and my patience was gone. The entire ordeal was handled so poorly, from the disbelief to the lack of urgency or basic courtesy, that I felt completely disrespected as a paying guest. This was one of the worst hotel experiences I’ve ever had. The condition of the rooms and the staff’s response were both unacceptable. I left feeling disgusted and deeply disappointed. I will never stay here again and strongly recommend others look elsewhere
Stayed 1 night in Oct 2025

8/10 Good

Ethan, Coto de Caza

Stayed 1 night in Oct 2025

10/10 Excellent

Ethan, Coto de Caza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, but my room was very cramped. Staying in Room 126 (by own request), the room had everything I needed but was a little tight in space. Maybe if they a smaller mattress in that room, there would be more space.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was so helpful and got us into our room early!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking good, room was clean, quiet.
Stayed 1 night in Oct 2025

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pilllows were a little too hard. Need softer beds and pillows
Stayed 1 night in Oct 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
La atension al cliente es patética la señora que atiende en recepción que parece asiática y usa lentes te trata con los pies y te discrimina
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great value for the money!

An older facility but clean and organized. Included breakfasts are excellent!
Stayed 3 nights in Oct 2025