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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Breakfast and dinner served
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Interior entrance
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
4290 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪14 min walk‬
  • Place, San Andreas Fault Trail
    ‪3 min drive‬
  • Place, Palo Alto VA Hospital
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

9.0 out of 10
Wonderful
(17 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

7.4 out of 10
Good
(33 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Premium Room

Premium bedding, down duvets, desk, laptop workspace

Premium Room

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Beattles)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Junior Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Palo Alto

With a stay at Crowne Plaza Cabana, Palo Alto by IHG in Palo Alto (Palo Alto Orchards), you'll be within a 10-minute drive of Stanford University and Shoreline Amphitheatre. .This hotel is 9.6 mi (15.4 km) from San Francisco Bay and 9.8 mi (15.8 km) from Levi's Stadium.

What's nearby

  • San Antonio Shopping Center - 14 min walk - 1.3 km
  • San Andreas Fault Trail - 3 min drive - 1.8 km
  • Mitchell Park Dog Park - 3 min drive - 1.8 km
  • Rengstorff Park - 4 min drive - 2.5 km
  • Palo Alto VA Hospital - 5 min drive - 2.6 km

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 8 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive

Restaurants

  • ‪Boba Bliss - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Idly Express - ‬15 min walk
  • ‪Gen Korean BBQ House - ‬15 min walk

About this property

Crowne Plaza Cabana, Palo Alto by IHG

Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with coffee/tea makers and bathrobes. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 195 guestrooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at 4290 Bistro Bar serving the guests of Crowne Plaza Cabana, Palo Alto by IHG, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 60 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 22 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Crowne Plaza Cabana, Palo Alto by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia Lindsey, Oakland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk, restaurant, breakfast staff very cordial and knowledgeable
Stayed 1 night in Dec 2025

10/10 Excellent

sidhartha

Stayed 2 nights in Dec 2025

6/10 Okay

Lizbeth

Liked: Amenities
my roon was really cold
Stayed 1 night in Dec 2025

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

tony

Stayed 1 night in Dec 2025

6/10 Okay

Raymond

Stayed 1 night in Dec 2025

4/10 Poor

tim

Business traveller
Disliked: Staff & service
I paid for a suite the first night with an extra room The extra room was ice cold. Thinking it just needing the heater turned on I turned it on and waited. The heater only blew cold air no matter how hi I turned it up. Also was checking out of hotel and had the maid go through my items trying to help herself. SHE ASSMUSED i had checked out when I was starting to move items to my car.
Stayed 1 night in Dec 2025

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2025

2/10 Terrible

Jeremy

Disliked: Staff & service, amenities
Very thin walls and noisy no sleep was had
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes ,great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Isaiah

Stayed 2 nights in Nov 2025

10/10 Excellent

Nathyely, Los Angeles

Stayed 3 nights in Nov 2025

6/10 Okay

Cynthia

Travelled with family
The room next to the elevator is a real bad choice! Also, the hotel was freezing cold and the heat in the room did not work, burnt out light in bathroom. The only great thing about our stay was Sam the bartender! A fantastic mixologist!
Stayed 4 nights in Nov 2025

10/10 Excellent

Sharleen

Stayed 1 night in Nov 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice front desk staff and plentiful coffee in the AM!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

YASEEN, Houston

Stayed 2 nights in Nov 2025

10/10 Excellent

Leticia

Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was great Expedia needs to either tell the hotel very clearly if customer has paid in advance or provide payment details in the email confirmation. Took 10 minutes to find the receipt due to wifi issues and the hotel explained that Expedia is not clear in their confirmation whether the customer has paid Expedia or if payment needs to be collected. Not the hotels problem
Stayed 1 night in Nov 2025

6/10 Okay

Gerald

Travelled with family, Business traveller
Liked: Staff & service
Stay was overall a very good experience that was tarnished by an unexpected room damage charge after checking out. After contacting the front desk, I was told housekeeping reported an iron was missing from the room. I was asked to check my luggage. After confirming I did not have the iron, I was transfered to the housekeeping supervisor's voicemail and have not yet received a response after a day and a second call to reception.
Stayed 3 nights in Nov 2025

2/10 Terrible

Sedina

Disliked: Property conditions & facilities
Not
Stayed 1 night in Oct 2025

6/10 Okay

Yazan

Stayed 2 nights in Nov 2025

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2025

2/10 Terrible

Greg

Disliked: Amenities, property conditions & facilities
Horrendous. No hot water entire stay! More like a camping trip for $400/night.
Stayed 2 nights in Nov 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have a refrigerator or a microwave in the room
Stayed 1 night in Oct 2025