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Hotel Keen

3.0 star property

Photo gallery for Hotel Keen

Exterior detail
Restaurant
Reception
Reception
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
425 High Street, Palo Alto, CA, 94301-1621
  • Stanford Shopping Center
    ‪3 min walk‬
  • Stanford University
    ‪3 min drive‬
  • Stanford University Medical Center
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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Interior

The Cardinal Hotel

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
4.5 out of 5, Wonderful, 334 reviews
The price is NZ$282
includes taxes & fees
26 Sept - 27 Sept
The Cardinal Hotel

About the area

Palo Alto

With a stay at Hotel Keen, you'll be centrally located in Palo Alto, within a 5-minute drive of Stanford University and Stanford University Medical Center. .This hotel is 5 mi (8.1 km) from San Francisco Bay and 13.1 mi (21.2 km) from Levi's Stadium.

What's nearby

  • Stanford Shopping Center - 3 min walk - 0.3 km
  • Stanford Stadium - 19 min walk - 1.7 km
  • Lucile Salter Packard Children's Hospital at Stanford - 20 min walk - 1.7 km
  • Stanford University - 3 min drive - 2.2 km
  • Stanford University Medical Center - 3 min drive - 1.9 km

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 35 min drive

Restaurants

  • Verve Coffee
  • ‪Pizza My Heart - ‬2 min walk
  • ‪The Patio - ‬3 min walk
  • ‪Sweet Maple - ‬1 min walk
  • ‪Pho Ha Noi - ‬3 min walk

About this property

Hotel Keen

Art Deco hotel with free breakfast and a 24-hour front desk
Hotel Keen offers 42 accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 42 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Partially open bathrooms with showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided once per stay.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Reviews

Hotel Keen Reviews

8.0

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 264 out of 678 reviews
Rating 8 - Good. 237 out of 678 reviews
Rating 6 - Okay. 99 out of 678 reviews
Rating 4 - Poor. 50 out of 678 reviews
Rating 2 - Terrible. 28 out of 678 reviews

Reviews

6/10 Okay

Fraidun

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Osman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently and centrally located within walking distance to many dining opportunities.
Stayed 3 nights in Jun 2025

2/10 Terrible

gene

Liked: Cleanliness, staff & service
The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very nice area. Check-in was easy. Staff was friendly. The room was a bit small.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!
Stayed 1 night in May 2025

4/10 Poor

ken

Disliked: Cleanliness, property conditions & facilities

Gross

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"
Stayed 1 night in May 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Cybele

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

No windows to speak of

Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.
Stayed 1 night in May 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The hotel was clean and the breakfast had good healthy options.
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint, clean, and nice

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, expensive but not for Palo Alto

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.
Stayed 2 nights in Mar 2025

6/10 Okay

Amy, Sacramento

Stayed 1 night in Mar 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
Stayed 3 nights in Mar 2025

10/10 Excellent

Catiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, easy and super friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Dhyey

Business traveller
Excellent hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

UNCHISA

Liked: Amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Feb 2025

8/10 Good

Ramtin, Vancouver

Stayed 8 nights in Jan 2025

6/10 Okay

Jeremy

Business traveller
I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good no frills hotel, good price.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay loved it
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed. Our room was in the back of the building and we stayed Saturday night. There must be a club in the block over because load music going until late at night. If you’re a light sleeper ask for a room in the front of the building
Stayed 1 night in Jan 2025