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Sonesta ES Suites San Diego - Rancho Bernardo

3.0 star property

Photo gallery for Sonesta ES Suites San Diego - Rancho Bernardo

Free daily buffet breakfast
Exterior
Reception
BBQ/picnic Area
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11855 Avenue Of Industry, San Diego, CA, 92128
  • Place, Carmel Mountain Plaza
    ‪12 min walk‬
  • Place, Carmel Mountain Ranch Golf Course
    ‪3 min drive‬
  • Place, San Diego Zoo
    ‪31 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪34 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 King Bed (One Bedroom)

8.8 out of 10
Excellent
(25 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Two Bedroom)

8.4 out of 10
Very good
(5 reviews)
  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(57 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom)

  • 79 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 2 Double Beds (One Bedroom)

8.2 out of 10
Very good
(22 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

San Diego

Located in San Diego (Carmel Mountain Ranch), Sonesta ES Suites San Diego - Rancho Bernardo is within a 5-minute drive of Carmel Mountain Plaza and Carmel Mountain Ranch Golf Course. .This hotel is 12.6 mi (20.2 km) from San Diego Zoo Safari Park and 16.2 mi (26 km) from Del Mar Racetrack.

What's nearby

  • Carmel Mountain Plaza - 12 min walk - 1.0 km
  • Carmel Mountain Ranch Golf Course - 3 min drive - 1.5 km
  • Mission Bay - 30 min drive - 37.3 km
  • San Diego Zoo - 31 min drive - 36.6 km
  • San Diego Convention Center - 32 min drive - 38.8 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 20 min drive
  • San Diego, CA (SEE-Gillespie Field) - 35 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪CAVA - ‬2 min drive

About this property

Sonesta ES Suites San Diego - Rancho Bernardo

Sonesta ES Suites San Diego - Rancho Bernardo offers 116 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 116 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel San Diego Rancho Area Bernardo
Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Hotel Staybridge Suites San Diego Rancho Bernardo Area San Diego
San Diego Staybridge Suites San Diego Rancho Bernardo Area Hotel
Hotel Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area San Diego

Sonesta ES Suites San Diego - Rancho Bernardo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alfonso Emmanuel

Stayed 5 nights in Dec 2025

2/10 Terrible

Ronnie

Stayed 2 nights in Dec 2025

10/10 Excellent

madeyni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El menu estaba limitado no habia variedad y muy lento la cocina muy mal servicio en el desayuno. La habitacion estuvo bien, fresca, muy bien espacio.
Stayed 1 night in Dec 2025

8/10 Good

diane

Stayed 1 night in Dec 2025

4/10 Poor

Lalaine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: Check in staff member was not too friendly and was easily overwhelmed. Breakfast had limited items and were mostly gone by 8 am. Facility was outdated, unkept, and the floors and elevator walls were sticky. Bathroom was musty and mildewy. Overall, it felt very old, dusty and not well maintained. Pros: room suite was spacious. Ample parking. Great location.
Stayed 2 nights in Dec 2025

4/10 Poor

Manuel

Disliked: Cleanliness, amenities
Breakfast was not as advertised. Refilling took too long i beleive
Stayed 1 night in Dec 2025

6/10 Okay

Monique

Travelled with family
Liked: Cleanliness
Couldn’t get breakfast either day we stayed complete out and took forever to refill. Not enough towels and no extra blankets or sheets for the pullout sofa. The pullout sofa was terrible. The mattress was so thing you felt the metal springs we had to use the couch cushions. No extra trash bags and there was only two very small trash cans. Like very small bathroom stile ones.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jasmine

Stayed 4 nights in Dec 2025

6/10 Okay

Ramon Ramirez

Liked: Amenities, property conditions & facilities
Initial room smelled and had ants. Second room was good not enough towels or blankets or pillows. Breakfast 2 of the 3 days there was no food available.
Stayed 3 nights in Nov 2025

10/10 Excellent

Viridiana

Good
Stayed 1 night in Dec 2025

4/10 Poor

hector

Stayed 2 nights in Nov 2025

4/10 Poor

Sam

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room carpet smells, closet broken door is out of rail and could fall, biggest of all is no hot breakfast, only cereal and yogurt!! No even coffee, dining staff were rude.
Stayed 1 night in Dec 2025

2/10 Terrible

Maryam

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Good staff. Only complaint was that breakfast was out key food items. Other than that, great stay.
Stayed 1 night in Nov 2025

8/10 Good

Febby

Stayed 2 nights in Dec 2025

8/10 Good

Flora

Business traveller
Liked: Cleanliness, staff & service
The only problem is that the property is old and needs a major remodeling. remodeling
Stayed 14 nights in Oct 2025

6/10 Okay

Melinda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was great, the place was pretty worn and beaten up. Dusty all along the edges of the floors, and furniture old and banged up. Breakfast was good one day, but the next day all the food, coffee, plates were gone a half hour after it opened.
Stayed 6 nights in Nov 2025

10/10 Excellent

Thuy

Stayed 2 nights in Nov 2025

6/10 Okay

marta, buenos aires

Stayed 5 nights in Nov 2025

6/10 Okay

Kristen

I stayed at Sonesta once before and really enjoyed it. This time it looked like inflation
Stayed 3 nights in Nov 2025

4/10 Poor

Briana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The only reason I won’t give this hotel a one star is honestly because of the customer service during our stay. My family booked two nights at this hotel, however, after just a few minutes of checking in and sitting on the couch, two of my daughters and I started itching extremely bad. I was not aware that this was a pet friendly hotel, and was thinking that perhaps it was pet dander, or hopefully not fleas. So I called the front desk, and the lady that assisted me was very kind, and was able to somehow find another room for us, although they were booked solid. The second room smelled better (first room smelled like someone had been smoking on the balcony). However, it was still dingy and dirty on the walls, doors and bathroom area. When I realized this, I decided we would not be staying there the second night. We checked out early the next day and I requested a refund for just that second night. While I understand cancellation policies can be strict, this hotel was completely inflexible under the circumstances and refused to give me a refund. I am extremely disappointed because they have high ratings. Also, had it it not been in the state it was in when we visited, my family would’ve stayed both nights. I am very dissatisfied with our experience and had to book somewhere else, spending more money because we could not stay at Sonesta. I will not be book with this hotel again.
Stayed 2 nights in Nov 2025

4/10 Poor

Edgardo

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness
Rooms old and dirty, a lot of ants and bugs, outside grills are not cleaned
Stayed 2 nights in Nov 2025

4/10 Poor

Barbara

Travelled with family
Disliked: Property conditions & facilities
Waited awhile for staff to come to the front desk. Room was old, carpet threadbare, sofa needs to be replaced. Would not stay at that location again.
Stayed 1 night in Nov 2025

6/10 Okay

Julie

Travelled with family
Shower Soap and shampoo were empty upon arrival. Hallway was noisy at night.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfonso Emmanuel

Stayed 4 nights in Nov 2025