The look on the website is deceiving. I was expecting a hotel, one building, not motel like with multiple rooms across the building.
Pros:
The bed, air conditioning, fridge, microwave, hair dryer, ironing board, and elevator were great and optional stairs. Lots of lights inside the room.
The hot and cold water options were the highlight of the stay.
Basic breakfast was provided.
IHOP restaurant is within the parking lot.
Things to improve:
The sliding washroom door does not close. It just keeps sliding back to its original position.
No closet, only hooks to hang your clothes.
Didn’t notice daily room service. Given 2 sets of towels for 5 days stay and had to ask more at the front desk.
Detailed cleaning along the walls and corner edges of the washroom would be nice.
Except for the manager, the front desk needs more knowledge/training to check reservation and answer questions. He acknowledges that he’s new to the job.
We had a convention of 15,000 attendees and there were no other options to find replacement hotel, otherwise, I’ll probably check out the following day.