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Quality Suites San Diego Otay Mesa

2.5 star property

Photo gallery for Quality Suites San Diego Otay Mesa

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Free on-the-go breakfast
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View map
2351 Otay Center Dr, San Diego, CA, 92154
  • Alameda Otay
    ‪4 min drive‬
  • Cross Border Xpress
    ‪4 min drive‬
  • U.S. Consulate General Tijuana
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(34 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,466 reviews
The price is NZ$226
includes taxes & fees
24 Sept - 25 Sept
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

About the area

San Diego

With a stay at Quality Suites San Diego Otay Mesa, you'll be centrally located in San Diego, within a 10-minute drive of U.S. Consulate General Tijuana and North Island Credit Union Amphitheatre. .This hotel is 10.1 mi (16.3 km) from San Ysidro Border Crossing and 8.9 mi (14.3 km) from Las Americas Premium Outlets.

What's nearby

  • Alameda Otay - 4 min drive - 3.4 km
  • Cross Border Xpress - 4 min drive - 3.8 km
  • U.S. Consulate General Tijuana - 6 min drive - 4.9 km
  • San Ysidro Border Crossing - 10 min drive - 14.9 km
  • Macroplaza Insurgentes - 11 min drive - 9.0 km

Getting around

  • Beyer Blvd Trolley Station - 14 min drive
  • San Diego Santa Fe Depot - 24 min drive
  • San Diego Intl. Airport (SAN) - 34 min drive

Restaurants

  • Burritos Guera
  • ‪TJ Tacos de la Esquina Tacos Isabel - ‬2 min drive
  • ‪D'Volada - ‬3 min drive
  • ‪Mariscos El Negro Durazo - ‬3 min drive
  • Wendy's

About this property

Quality Suites San Diego Otay Mesa

Hotel in San Diego with free breakfast and a fitness center
Quality Suites San Diego Otay Mesa offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Make yourself at home in one of the 74 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on recreational opportunities including a hot tub and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary on-the-go breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in San Diego? This hotel has 1109 square feet (103 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,109 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Otay Mesa
Quality Suites Otay Mesa Hotel
Quality Suites Otay Mesa Hotel San Diego
Quality Suites Otay Mesa San Diego
Quality Suites San Diego
Quality Suites San Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites San Diego Otay Mesa San Diego
Quality Suites San Diego Otay Mesa Hotel San Diego

Reviews

Quality Suites San Diego Otay Mesa Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 337 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 140 out of 1003 reviews

Reviews

2/10 Terrible

Pedro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the ugliest experiences checking inn. If you can. Avoid at all costs.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Anibal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great the staff was very attentive.
Stayed 1 night in Jun 2025

10/10 Excellent

Tejhay

Stayed 1 night in Jun 2025

6/10 Okay

Ismael

Great rooms no hot water when I got there other than that good
Stayed 1 night in May 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall stay was good, it more like the room is dated. Still great to stay at.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in Jun 2025

6/10 Okay

Gail

Travelled with family
Room was spacious, beds were decent, bathroom was clean. Ice maker on my floor was out of service, vending machine was exact change only, complimentary hot breakfast was misleading. Only thing hot at breakfast was the waffles. Other foods included bagels, toast, cereal and boiled eggs.
Stayed 1 night in Jun 2025

6/10 Okay

Gail

Travelled with family
Room was spacious with separate seating area with couch and small table. Beds are okay. Bathroom was clean. Green bed spread/cover looked a bit dingy but all other sheets were clean. Only thing hot about breakfast was the waffles. Rest of breakfast consisted of toast, bagel, cereal, boiled eggs.
Stayed 1 night in Jun 2025

2/10 Terrible

Mitchelle, covina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty hotel. Blood stains in the comforter. Towels are dirty. Breakfast was a bust. No protein. No hot food. Just bread and yogurt. False advertisement.
Stayed 1 night in Jun 2025

8/10 Good

Dania

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
At breakfast time We were still having breakfast and the front desk lady turned off the dining room lights because it was already 9:05 am. I don't think there was any need for anything like that. Seems rude…
Stayed 1 night in Jun 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Looks like duty
Stayed 1 night in Jun 2025

10/10 Excellent

Eun, san diego

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is so kind
Stayed 1 night in May 2025

2/10 Terrible

Alexandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Florenciano

I don’t see any
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

Not great

Not so great staff was not so friendly when checking in or out
Stayed 1 night in May 2025

6/10 Okay

Estrellita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean, staff was friendly. Could not offer credit for amenities being shut down by city permanently. No notice on website or in person.
Stayed 2 nights in May 2025

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells, dusty, water sink falling,
Stayed 1 night in May 2025

10/10 Excellent

Juliana

Liked: Cleanliness
Good
Stayed 1 night in May 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

JUAN

Travelled with family
The Hotel is near the CBX Border, but its old & needs a restoring in some areas. Still 2 weeks later and have not received my deposit back.
Stayed 1 night in Apr 2025

4/10 Poor

Shellie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty. It needed a lot of repairs. There was tape on the tile floor when you walked in. The couch in the room was dirty and gross, if I had my dog I won’t have let her sit on it. Had I not prepaid for this room (non refundable) I would not have stayed there.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveller
Liked: Amenities
Hotel is 10 minutes drive to CBX crossings. Paid $20 uber to take me
Stayed 1 night in Apr 2025