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Sheraton San Diego Resort

4.0 star property

Photo gallery for Sheraton San Diego Resort

Room, 1 King Bed with Sofa bed, Marina View | View from room
Property video
3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
1380 Harbor Island Dr, San Diego, CA, 92101
  • Place, San Diego Bay
    ‪1 min walk‬
  • Place, Spanish Landing Park
    ‪3 min walk‬
  • Place, San Diego County Regional Airport Authority
    ‪8 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪7 min walk‬

Room options

View all photos for Room, 1 King Bed, Balcony, Tower

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Balcony, Tower

8.0 out of 10
Very good
(76 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Tower (Marina Tower Newly Renovated)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds, Tower (Marina Tower Newly Renovated)

10.0 out of 10
Exceptional
(16 reviews)
  • 37 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Marina View

Room, 1 King Bed with Sofa bed, Marina View

Room, 1 King Bed with Sofa bed, Marina View

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Lanai, Tower

Premium bedding, down duvets, in-room safe, desk

Room, 1 Bedroom, Lanai, Tower

  • 45 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony

  • 56 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom, Balcony, Bay View

Executive Room, 1 Bedroom, Balcony, Bay View | View from room

Executive Room, 1 Bedroom, Balcony, Bay View

  • 64 sq m
  • Marina view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Tower

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Tower

8.2 out of 10
Very good
(76 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Tower

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Balcony, Tower

8.6 out of 10
Excellent
(104 reviews)
  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Tower

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Balcony, Tower

8.6 out of 10
Excellent
(63 reviews)
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Marina Tower Newly Renovated)

Deluxe Room, 1 King Bed (Marina Tower Newly Renovated)

Deluxe Room, 1 King Bed (Marina Tower Newly Renovated)

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Tower

Room, 2 Queen Beds, Lanai, Tower

Room, 2 Queen Beds, Lanai, Tower

7.4 out of 10
Good
(21 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Tower

View from room

Room, 1 King Bed, Lanai, Tower

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Tower

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds, Tower

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Tower

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Tower

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Hearing Accessible)

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lanai (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Lanai (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Tower (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Tower (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

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About the area

San Diego

A stay at Sheraton San Diego Resort places you in the heart of San Diego, just a 4-minute walk from Naval Base Coronado and within a 5-minute drive of Port of San Diego. .This hotel is 3.2 mi (5.1 km) from San Diego Convention Center and 3.6 mi (5.8 km) from Petco Park.

What's nearby

  • San Diego Bay - 1 min walk - 0.0 km
  • Spanish Landing Park - 3 min walk - 0.3 km
  • San Diego County Regional Airport Authority - 8 min walk - 0.8 km
  • Waterfront Park - 3 min drive - 3.4 km
  • Marine Corps Recruit Depot - 4 min drive - 2.7 km

Getting around

  • County Center - Little Italy Station - 3 min drive
  • San Diego Santa Fe Depot - 14 min drive
  • San Diego Intl. Airport (SAN) - 1 min drive

Restaurants

  • ‪Novecientos Grados By Tony Hawk - ‬10 min walk
  • ‪Ketch Grill & Taps - ‬16 min walk
  • ‪Better Buzz - ‬13 min walk
  • ‪Prado at the Airport - ‬2 min drive
  • ‪Jack in the Box - ‬2 min drive

About this property

Sheraton San Diego Resort

Bayside hotel with 5 restaurants and 3 outdoor pools
Sheraton San Diego Resort offers 1064 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 1064 guestrooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Dip into one of the 3 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mexican cuisine at Rumorosa, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Diego? This hotel has 132367 square feet (12297 square meters) of space consisting of a conference center and 64 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Rumorosa - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Strada Italian Market - This coffee shop specializes in Italian cuisine. Open daily.
Brewery X - Overlooking the pool, this pub serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sunglow - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Shorelight - This café specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:00 AM to midnight
  • Uncovered parking on site (USD 55 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 67 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 15 to 30 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brewery X
  • Rumorosa
  • Shorelight
  • Strada Italian Market
  • Sunglow

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Boat
  • Boat tours
  • Kayaking
  • Motor boating
  • Personal motorised watercraft
  • Sailing
  • TV in common areas
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 64 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (132,367 square foot of space)

Outdoors

  • Beach towels
  • Firepit
  • Marina
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (84 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (84 centimetre wide)

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:30 AM and 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 50 for adults, and USD 15 to 30 for children
  • Uncovered self parking fee: USD 55 per night (in/out privileges)
  • Uncovered valet parking fee: USD 67 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton San Diego
San Diego Hotel Sheraton
San Diego Sheraton
San Diego Sheraton Hotel
Sheraton Hotel San Diego
Sheraton San Diego
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
The Sheraton San Diego Hotel And Marina
Sheraton San Diego Hotel

Sheraton San Diego Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1807 out of 3177 reviews
Rating 8 - Good. 589 out of 3177 reviews
Rating 6 - Okay. 319 out of 3177 reviews
Rating 4 - Poor. 236 out of 3177 reviews
Rating 2 - Terrible. 226 out of 3177 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

German, SAMMAMISH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service in the front desk from Hamilton. Help me to get a great room.
Stayed 1 night in Sep 2025

8/10 Good

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient for many attractions in the surrounding areas. Hotel has nice amenities on site. The hotel has a few options for eateries and they are convenient. Had breakfast at the in house Rumorosa. It felt understaffed so it took a while to get our breakfast but it was good. Not a fan of the $50 overnight parking for guests but I guess that is a sign of the times.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in San Diego to watch a student graduate from the marine boot camp. Loved the hotel and everyone was extremely friendly. Wonderful location for everything!!!
Stayed 3 nights in Aug 2025

4/10 Poor

Danielle

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

No Room Service

I stayed at the Sher
Stayed 1 night in Sep 2025

10/10 Excellent

Alyssa

Stayed 1 night in Sep 2025

10/10 Excellent

marah

Travelled with family
Liked: Amenities
Very nice place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 2 nights in Sep 2025

8/10 Good

Mary grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make everything so easy. 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Houda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, the room, the view and the food.
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Stayed 1 night in Sep 2025

4/10 Poor

Maira

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience after getting in from a delayed flight. The front desk person at the main building was super helpful, but long story short, the room we were given was a 2 queen bedroom for 4. The room had no AC, no cold water, and the fridge was out. My husband needs the fridge to store his insulin. We were initially offered an upgrade, but really wanted 2 beds to sleep well. Once we called about the issues, the mechanic came up and confirmed we'd have to move rooms. We were now speaking with a difference rep in a different building and the upgrade was all of a sudden no longer available. I called back over to the main building and they said they could offer the upgrade and guaranteed there was a king bed and a sofa bed, so we accepted. It was already almost 3am, so no bellhops or anyone to help. The keys provided would not work so we would have to repeatedly keep going back downstairs to get new ones. We finally get into the "suite" there is no sofa bed. All the extra space was nice, but 2 people still had to sleep on the floor, and the living area's AC was also busted, so we all crammed into the master. All the "suite" no luxe. At least the fridge and cold water worked. We only stayed here due to proximity to the aiport and convenience, but it turned out to be a huge inconvenience. Do not recommend, and will not be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

I checked in normal. The desk clerk observed i had a limp and asked what happed. I told him i just had stem cell injections in my knees and back. He wished me a speedy recovery and proceeded to upgrade me so i didn't have to walk so far. Which was very helpful, as i was originally in a different tower several blocks over.
Stayed 1 night in Sep 2025

8/10 Good

Luis

Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room excellent bartender (Pablo or Paco, can’t remember) pool was great and the location doesn’t get any better. Born and raised in San Diego but the Sheraton sure made it feel like a vacation. Thank you. Parking was really expensive, I’ll be street parking in the future
Stayed 1 night in Sep 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spaces
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2025

10/10 Excellent

Melkon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, exceptional staff!
Stayed 2 nights in Sep 2025

6/10 Okay

Ariana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I saw great reviews of the newly remodeled tower. Everything was perfect up until we walked into the room, laid in the bed and there was a BUG (im not sure if it was a bed bug) but I was no longer comfortable sleeping in the bed. The staff was amazing and friendly though
The bug started crawling out of the sheets
View was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was a 10/10 but the only downfall is paying $50 a night for parking which makes no sense since but over all it was amazing and the views were incredible
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Lívia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-friendly, easy to parking, clean and great options for dinner
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025