What was great about this hotel was it location. It was tucked into a commercial area, so it was very quiet with no sounds of traffic in our room. It was close to a lot of shopping and restaurants as well as the Interstate. The staff was very nice. The desk attendants, breakfast servers, and room attendants were kind and friendly. The bedding was very comfortable.
What was not so good about this hotel was they seem to be short on staff. At check in they needed at least 1more person at the front desk. In the breakfast area several more employees were needed. The hotel was obviously full and so was the breakfast area. The employees they had could not keep up with the demand for food with people standing at the door to the kitchen waiting for the next batch of eggs, bacon, etc… The room cleaners were also overworked. We stayed for 4 nights and while we saw the cleaner on our floor working in other rooms, she never made it to our room. We approached her once with our used towels and she was happy to give us replacements. It was obvious that she was unable to work fast enough to effectively clean all the rooms on the floor. It was nice to have a refrigerator and ice maker, but both the freezer and main compartment were very dirty! The mirrors and bathroom door were spotted and splattered with dirt. We aren’t real picky people, so we feel if it was noticeable to us, it was worth mentioning.