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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Free breakfast
Outdoor pool, pool loungers
Laundry room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, University of San Diego
    ‪5 min drive‬
  • Place, SeaWorld
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(102 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(68 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Diego

Located in San Diego (Pacific Beach), SureStay Hotel by Best Western San Diego Pacific Beach is within a 5-minute drive of Mission Bay Park and Crystal Pier. .This golf hotel is 3 mi (4.8 km) from Mission Beach and 4.6 mi (7.4 km) from University of San Diego.

What's nearby

  • Mission Bay Park - 10 min walk - 0.9 km
  • Mission Bay - 18 min walk - 1.6 km
  • University of San Diego - 5 min drive - 5.6 km
  • Mission Beach - 5 min drive - 4.5 km
  • SeaWorld - 6 min drive - 7.1 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • Balboa Avenue Transit Center Station - 12 min walk
  • San Diego Intl. Airport (SAN) - 20 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Campland Cantina - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪7-Eleven - ‬4 min walk
  • ‪Starbucks - ‬6 min walk

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a vending machine.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

Reviews

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 613 out of 1334 reviews
Rating 8 - Good. 332 out of 1334 reviews
Rating 6 - Okay. 189 out of 1334 reviews
Rating 4 - Poor. 98 out of 1334 reviews
Rating 2 - Terrible. 102 out of 1334 reviews

Reviews

10/10 Excellent

Francisco, Escondido

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive desk staff
Stayed 2 nights in Aug 2025

8/10 Good

Corey

Business traveller
Liked: Cleanliness, property conditions & facilities
Decent accommodations. However, the rooms are small. Housekeeping never cleaned or provided towels during my entire four day stay. I was informed on the second day you must request housekeeping and they only service rooms every other day. I got my own towels from the front desk every day. Housekeeping did not service my room on the second day either. I was not told about the housekeeping schedule when I checked in.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

TU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need fresh air spray in side.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Keith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

10/10 Excellent

Vincent

Stayed 1 night in Jul 2025

8/10 Good

Yichin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Frederick, Whittier

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young woman who checked us in was nice. The place is clean and comfortable. Close to many attractions in SD. Good daily breakfast. Family of 4 and our dog had a good week here.
Stayed 6 nights in Jul 2025

10/10 Excellent

Makayla

Stayed 2 nights in Jul 2025

6/10 Okay

ANDRES

Stayed 2 nights in Jul 2025

10/10 Excellent

jimell

Liked: Amenities
Everything was Great
Stayed 4 nights in Jul 2025

6/10 Okay

Meli

Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Gina, the front desk clerk was very friendly and helpful.
Stayed 2 nights in Jul 2025

4/10 Poor

James

Liked: Cleanliness
Disliked: Room comfort

Overpriced

The room was extremely small. The Price was very expensive for what we got.
Stayed 3 nights in Jul 2025

8/10 Good

Daniel

Liked: Staff & service
Was good but cleaning lady only came once in 3 days
Stayed 3 nights in Jul 2025

8/10 Good

Carolina, Goodyear

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Stars – Great Stay! I had a really pleasant experience staying at this hotel. From the moment I arrived, the staff were friendly, which made check-in quick and smooth. The room was clean, well maintained, and had everything I needed for a comfortable stay. What I appreciated most was how quiet and peaceful the environment was. The hotel was also very affordable, offering great value for the price. The location was convenient too, with easy access to nearby parks, restaurants and transportation. I would definitely recommend this hotel and wouldn’t hesitate to stay here again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Subhashree

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No, just no, the room smelled like mold, and the bathroom smelled like undried laundry
Stayed 4 nights in Jul 2025

2/10 Terrible

MARIELA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

STELLA

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It is not acceptable to have a bathroom which a door who gets bumped with the toilet and causes problems to get in. Also problems with some outlets. The room is clean
Stayed 1 night in Jul 2025

4/10 Poor

Margarita

Travelled with family
Disliked: Property conditions & facilities
Due to a non functioning fan the room had a mildew smell. It made sleeping uncomfortable as it triggered my allergies and asthma. The milk at breakfast was sour and almost caused me to vomit. The staff we encountered were nice. The beds were clean and otherwise the property seemed decent for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

reyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

ISIAH

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Ill say i dont think this hotel is worth the money but i guess the area its in determines that. I will say we arrived late around 10 PM. Apparently hotel was booked out so we were put in one of the remaining rooms upon entering the room immediately we noticed the AC had an issue which caused the room to be very humid and put out a bad odor. We notified front desk, but due to the time we understood we wouldn’t be able to change rooms immediately. We had business early in the morning, I got a call around 10 o’clock by a lady at the front desk saying she could put us into a different room if we were to return back to the hotel by 12 o’clock unfortunately our business had us out later than that and we did not arrive back till 1:30p upon our arrival the lady still granted our request to change rooms with a smile and even told us she had a maid stay late to get the next room ready. I will give this hotel major kudos for that and why I gave them a four star rating the room we got put into was great, comfortable and had no smell.
Stayed 2 nights in Jul 2025