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Hotel Bijou

4.0 star property

Photo gallery for Hotel Bijou

Interior
Property entrance
Interior entrance
Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View map
111 Mason Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Place, Oracle Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Handlery Union Square Hotel
  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 2,848 reviews
The price is NZ$331
includes taxes & fees
12 Nov - 13 Nov
Handlery Union Square Hotel

About the area

San Francisco

A stay at Hotel Bijou places you in the heart of San Francisco, within a 15-minute walk of Moscone Convention Center and Union Square. .This hotel is 0.6 mi (1 km) from San Francisco Museum of Modern Art and 0.6 mi (1 km) from Bill Graham Civic Auditorium.

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Union Square - 5 min walk - 0.5 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Oracle Park - 3 min drive - 2.2 km

Getting around

  • San Francisco Station - 2 min drive
  • Market St & 5th St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 26 min drive

Restaurants

  • ‪Cable55 - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Kin Khao - ‬1 min walk
  • ‪The Melt - ‬2 min walk

About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Stay in one of 65 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Reviews

Hotel Bijou Reviews

7.4

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 313 out of 851 reviews
Rating 8 - Good. 216 out of 851 reviews
Rating 6 - Okay. 145 out of 851 reviews
Rating 4 - Poor. 87 out of 851 reviews
Rating 2 - Terrible. 90 out of 851 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location with friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Eneas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than the other reviews suggested!

What the hotel could control was mostly excellent for the price point. The room was well maintained, the reception staff amazing, bed and bedding better than expected, and the bathroom was well maintained. Breakfast was very basic and somewhat ‘meh’ but better than nothing. The street outside is very noisy - some of those living there were playing loud music late at night/early in the morning. Not much the hotel can do about that but it might be off putting to some. Likewise, the homelessness in the area would be concerning to some but we did not feel unsafe - we walked with purpose and were reassured by the police/security presence in the area. It’s a shame the SF authorities have allowed the area to decline as it has and are not actively seeking to compassionately address the homelessness problem in the blocks around the Bijou.
Stayed 3 nights in Jul 2025

6/10 Okay

Kim Thuy, Seattle

Disliked: Staff & service, property conditions & facilities
The sheet was a bit stained but overall clean. The hairdryer had some type of sticky residue on it so i had to use the bag to hold it. The area is noisy and sketxhy
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Will absolutely stay here again!!
Stayed 1 night in Jul 2025

4/10 Poor

Aaron, West Sacramento

Disliked: Staff & service, property conditions & facilities
The TV was stuck in auto scan and never worked for our stay. The light word turn off and on. The pipes rattled while taking a shower.
Stayed 1 night in Jul 2025

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness
TV not working, door not working, drain pipe outside window dripping all night loud in unit even w window closed (not raining), hairs on shower wall.
Stayed 1 night in Jul 2025

2/10 Terrible

Malu

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Called during check-in about directions for off-site parking, front desk didnt even know the address to it. After finding the place, we were told it was full - parking is not guaranteed. Wifi was not working and front desk said “I could switch your rooms, but it probably won’t work anyways”. TV does not work without wifi, sheets were stained yellow and room smelled bad. Deceiving listing, when I approached front desk about these issues during checkout, they proceeded to blame expedia for the listing, I’m still waiting for their manager to contact me.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very uncomfortable place

I wish Hotels.com included a safety rating as part of their reviews. The neighborhood around the hotel felt extremely sketchy and unsafe to walk through — very uncomfortable overall. I think I heard gunshots on the street during the night we stayed. We couldn’t get any rest and ended up leaving for the airport at 4 a.m. It’s not necessarily the hotel’s fault, but I wouldn’t have chosen it if I’d known the area was this unsafe. Definitely not recommended for families.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very uncomfortable.

I wish Hotels.com included a safety rating as part of their reviews. The neighborhood around the hotel felt extremely sketchy and unsafe to walk through — very uncomfortable overall. I think I heard gunshots on the street during the night we stayed. We couldn’t get any rest and ended up leaving for the airport at 4 a.m. It’s not necessarily the hotel’s fault, but I wouldn’t have chosen it if I’d known the area was this unsafe. Definitely not recommended for families.
Stayed 1 night in Jul 2025

6/10 Okay

Jade

Stayed 4 nights in Jul 2025

8/10 Good

Santiago

Travelled with group
Liked: Cleanliness, property conditions & facilities
Need more water in the shower, blackout curtains too
Stayed 4 nights in Jul 2025

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place is a disaster, smells awful. Nothing like the pictures. On top of that if this is your first time in San Francisco this is the worst place to stay, is unsafe, full of homeless and dangerous people.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beda

Stayed 4 nights in Jul 2025

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Jun 2025

8/10 Good

Marsh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The place is ok, but kinda run down. In need of an overhaul.
Stayed 1 night in Apr 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Christofer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall, everything was great. The area was definitely very sketchy.
Stayed 3 nights in Jun 2025

8/10 Good

Mhay Ann Carriza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in late due to a delayed flight. Upon arriving at the hotel, I discovered that my room was not clean or repaired as promised. It took me an hour to receive my room key and finally get to my room. To make matters worse, the night shift girls in charge of the front desk were unfriendly and unfriendly when I arrived.
Stayed 2 nights in Jun 2025

2/10 Terrible

dong wook

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was so rude
Stayed 2 nights in Jun 2025

6/10 Okay

ronald

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Noisy, dirty neighborhood. All night homeless making noise and fighting in the street. Racing cars and loud music from cars. Not good for kids. Hotel itself inside was great. No good parking options. Nearby parking for $50 a night.
Stayed 2 nights in Jun 2025

8/10 Good

ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Stayed 1 night in Jun 2025

10/10 Excellent

Madasyne

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unassuming hotel on the edge of the Tenderloin was spotlessly clean and comfortable, and a very good value for a no frills budget hotel. Easy check in, a friendly staff, and a good location close to public transit means that I will stay there again.
Stayed 1 night in Jun 2025