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Hotel Bijou

4.0 star property

Photo gallery for Hotel Bijou

Interior
Interior entrance
Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View map
111 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

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Exterior

Handlery Union Square Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 2,693 reviews
The price is NZ$408
includes taxes & fees
11 Oct - 12 Oct
Handlery Union Square Hotel

About the area

San Francisco

A stay at Hotel Bijou places you in the heart of San Francisco, within a 15-minute walk of Moscone Convention Center and Union Square. .This hotel is 0.6 mi (1 km) from San Francisco Museum of Modern Art and 0.6 mi (1 km) from Bill Graham Civic Auditorium.

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Union Square - 5 min walk - 0.5 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Oracle Park - 2 min drive - 2.2 km

Getting around

  • San Francisco Station - 2 min drive
  • Market St & 5th St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 26 min drive

Restaurants

  • ‪Carl's Jr. - ‬1 min walk
  • ‪Cable55 - ‬1 min walk
  • ‪Kin Khao - ‬1 min walk
  • ‪Big Apple Pizza N Grill - ‬1 min walk
  • ‪The Beer Hall - ‬1 min walk

About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Stay in one of 65 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Reviews

Hotel Bijou Reviews

7.4

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 301 out of 829 reviews
Rating 8 - Good. 213 out of 829 reviews
Rating 6 - Okay. 140 out of 829 reviews
Rating 4 - Poor. 87 out of 829 reviews
Rating 2 - Terrible. 88 out of 829 reviews

Reviews

10/10 Excellent

Madasyne

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unassuming hotel on the edge of the Tenderloin was spotlessly clean and comfortable, and a very good value for a no frills budget hotel. Easy check in, a friendly staff, and a good location close to public transit means that I will stay there again.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

This hotel is in the Tenderloin. The noise from the street is very loud and chaotic. The staff was fine but took a follow up to get my receipt emailed to me. The beds were bad, sheets stained, toilet didn’t flush properly, handle on the faucet kept falling off. The lobby looks nice but the rest was a disaster.
Stayed 1 night in Jun 2025

4/10 Poor

David

Stayed 1 night in Jun 2025

6/10 Okay

Sudhir

Stayed 3 nights in Jun 2025

6/10 Okay

Delilah

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect. Bed extremely comfortable. Having the staff man the front door added to sense of security plus the keypad to the front door.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, convenient and undervalued. The hotel was easy to check in and check out. Tolietries were top of the line.
Stayed 1 night in May 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Was a delightful stay! They were all so lovely at the property and the room was cozy and perfect for my weekend stay! It’s centrally located to the Powell station. Some of the plugs in my room didn’t work but it was alright. A great hotel!
Stayed 2 nights in May 2025

8/10 Good

Briana

Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mr. Punya was very accommodating! Really nice guy, I would definitely recommend.
Stayed 2 nights in May 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: -lovely hotel staff -greeted at check in with a glass of wine -truly beautiful decor and renovations; art nouveau inspired and 1920s looks throughout -clean!! -good water pressure in shower -walkable neighborhood with lots of great restaurants and cafes nearby -walking distance to Chinatown (20 min walk) -low deposit cost!! ($100) -secure bag storage on site! Skip using a sketchy bag storage location nearby and simply lock them in a provided locker for free! We kept 4 bags in the hotel until our late flight and it was a lifesaver -close to a great cannabis smoking lounge (Barbary Coast) Cons: -NOISE!! My guess is that the windows are older so they are not sound proof. Even on the 6th floor, we could hear the street noise to a point that it would wake us up sometimes. I know that the hotel is aware of this, as they did provide earplugs. I hope they can install better windows in the future. - Older hotels in San Fran have smaller rooms, keep that in mind and be ready for quirky bathroom layouts etc to accommodate the small footprint of each room Important: YES this hotel is on the edge of the Tenderloin district. Be smart and use common sense for larger cities. We didn’t feel unsafe as we didn’t walk through the Tenderloin/Little Saigon. YES, there are lots of folks living on the streets. This is San Fran, it carries a long history of housing issues. Be kind, be courteous, be respectful, see people with love, not fear.
Stayed 4 nights in May 2025

10/10 Excellent

Lindsay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property without looking at other reviews so I was a little freaked out when I saw some of the others commenting on noise and safety HOWEVER I had a fantastic stay here. The room was nice and clean - I didn't have any noise issues and generally speaking I felt safe as long as I was aware of my surroundings. It's in a very convenient area with lots of transit nearby and it's very walkable. The staff were incredibly nice - the restaurant looked nice in theory though it was never open when I was there. People are complaining about the breakfast but I don't understand that - you get enough to get you going for the day and even that's big for such an expensive city. I would stay here again if I return!
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Weekend Stay at the Bijou

We did a weekends stay at the Hotel Bijou. The interior of the hotel fine and the rooms were quite nice. The photos made it look like the bar and dining room were functional and open for business but they were not. I loved the toiletries. The shampoo, conditioner and body wash were quite nice. There are no key cards for your room or the main entrance, but rather a 6 digit number that needed to be punched int a key pad. We did have some struggles with that. The only other check mark in the "poor" catagory was the urine smell outside the hotel. It was overwhelming at times
Stayed 2 nights in May 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took my family for the Giants game and I reserved the rooms three months in advance. At first they weren’t going to give me the two beds room for my son and his friend which are rwo adult men. They eventually found something. The keypads on the rooms didn’t work very good at all. It was a struggle to get in the rooms. Had to pay $40 for overnight parking at a local park garage. There is a lot of homeless people but hey it’s San Francisco you expect that. Other than those issues it was a nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Carolyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So loud. We did not sleep at all even with earplugs. Cars and screaming unhoused people day and night. No parking on site (which was advertised). No free drink as advertised (not a big deal but added to it). When we called they said they could not hold our luggage for us while we ran a race locally. Breakfast was coffee and yogurt. Group of unhoused sleep by the front door of the building
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Cute boutique hotel with great employees. Everyone was very helpful and friendly. Its not luxury but does have a lot of character that gives you a taste of art deco for a reasonable price. Chris was the best and really does change your perspective once inside. The only downfall is the homless problem right outside and around the corner. There is also no AC, but that wasn't a issue with the weather being cool and the window being operable. Lastly, the hotel is close to public transportation making the location very accessible.
Stayed 2 nights in May 2025

4/10 Poor

Dedrick

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Surrounding property was very loud and house people too close to my room too much noise coming off the street
Stayed 2 nights in May 2025

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Ask
Stayed 7 nights in May 2025

10/10 Excellent

Olga

Stayed 2 nights in May 2025

2/10 Terrible

Jordan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the hotel was surrounded by homeless people and trash. there was a group of homeless people sitting outside the hotel. the hotel locked from the inside out to keep the rif raff out. there was trash everywhere. I didn't feel safe. It was very noisy, there were ear plugs left next to the bed to drown it out. I asked for a blanket and they didn't have any. it was a bad experience.
Stayed 3 nights in May 2025