Hotel Bijou - Union Square

4.0 star property

Photo gallery for Hotel Bijou - Union Square

Fusion cuisine
Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Property entrance
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View map
111 Mason Street, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Francisco

A stay at Hotel Bijou - Union Square places you in the heart of San Francisco, within a 15-minute walk of Moscone Convention Center and Union Square. .This hotel is 0.6 mi (1 km) from San Francisco Museum of Modern Art and 1.4 mi (2.3 km) from Oracle Park.

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Westin St Francis Hotel Glass Elevators - 5 min walk - 0.5 km
  • Union Square - 5 min walk - 0.5 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km

Getting around

  • San Francisco Station - 2 min drive
  • Market St & 5th St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 26 min drive

Restaurants

  • ‪Carl's Jr. - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Cable55 - ‬1 min walk
  • ‪The Melt - ‬2 min walk
  • ‪Kin Khao - ‬1 min walk

About this property

Hotel Bijou - Union Square

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Stay in one of 65 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Ciaorigato serving guests of Hotel Bijou - Union Square. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Ciaorigato - This theme restaurant specializes in Fusion cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ciaorigato

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 50.00 per accommodation, per stay plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou - Union Square Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 858 reviews
Rating 8 - Good. 219 out of 858 reviews
Rating 6 - Okay. 146 out of 858 reviews
Rating 4 - Poor. 88 out of 858 reviews
Rating 2 - Terrible. 90 out of 858 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and friendly staff but the location has much to be desired as it's located in a very rough neighborhood. Shout out to Emilia at the restaurant who went the extra mile to help me out, it was appreciated!
Stayed 7 nights in Sep 2025

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Business traveller
Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Kayla

Stayed 4 nights in Aug 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reclaiming the city after ten years away! I’ll be back!
Stayed 5 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in SF

Hotel Bijou is clean, elegant, convenient and less than nearby chain hotels.
Stayed 1 night in Sep 2025

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good but flawed

I've got complicated feelings. I frequently visit SF and stayed here as opposed to my normal hotel largely because this hotel was about $20 cheaper than my normal hotel; this was perhaps a mistake. First of all, it's nice enough. It's clean, the beds are clean, the rooms are nice, that's a major positive about it. That aside, I had a couple problems. 1) As described in the listing, there is no A/C. While A/C is generally not needed due to SF's temperate climate, hotels are large buildings and they're not always well-ventilated. I expected no A/C and anticipated a fan and windows that open. The fan, unexpectedly, wasn't a ceiling fan - it was a tower fan, on the floor, and didn't do much to cool the bed overnight. I tried opening the window but couldn't get it to stay open; because my stay was only for one night, I didn't call the front desk, so the window problems could easily have been user error on my part. :) 2) I don't love the area around the hotel. The vast majority of the Union Square area is safe, despite all of the rantings in the news these days, but this hotel was just a little bit too close to a couple blocks seemingly managed by absentee landlords so, unlike the rest of the Union Square area, there was more of a permanent & unusually aggressive homeless presence within a block or so of the hotel. SF is far safer than the news implies but I was quite surprised at how aggressive some of them were on a Saturday afternoon immediately after Labor Day weekend.
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Quaint, historic. No airconditioning.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Yana

Stayed 1 night in Aug 2025

6/10 Okay

MARY

Travelled with family
Liked: Staff & service
Pros: - Hotel decor is cute, particularly in the lobby. - Staff are friendly and helpful. - very close to the Powell cable car turnaround and the Powell BART station. Cons: - There were so many homless people outside that my kids felt unsafe to walk in the evening. - no air conditioning in the rooms! The fan they provided is not enough. If you open the window, it’s noisy because of tge homeless people outside. - There’s this certain smell along the corridor that I cannot describe. I seems musty due to lack of proper ventilation
Stayed 1 night in Sep 2025

8/10 Good

Thais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that this property does not have air conditioner. this was a last minute reservation and I didn't know this. They have a fan in thee room but I also need to open the windows. For the rest it was a beautifull hotel and very clean. Confortable bed and pillows.
Stayed 1 night in Aug 2025

6/10 Okay

Thomas, HAWTHORNE

Liked: Cleanliness, staff & service
Disliked: Amenities
Homeless people are outside the front door on the sidewalk.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Terrible
Stayed 2 nights in Aug 2025

8/10 Good

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kelsie

Stayed 1 night in Aug 2025

10/10 Excellent

Maverick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meow
Stayed 1 night in Aug 2025

8/10 Good

Jennifer, Edgewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel considering the price. The hotel is very clean, and the restaurant/bar is great. The staff are warm and friendly. But there was a lot of noise and yelling at all hours of the night, and our room was very warm without the heater on so we had to leave the window open. Overall, a good experience. I would stay here again, I’d just bring some noise-canceling headphones.
Stayed 4 nights in Aug 2025

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, bad area

I thought reviews would be exaggerating the sketchiness of the area but it is unfortunetly one of the lesser parts of San Francisco. What was most upsetting is when I see "parking available" I expect it to be on property. However, I had to park in a third part lot on the over side of the street for $50. They should not advertise parking if it is not their or reliable. Additionally "breakfast" was some yogurt, muffins, and coffee. The room did look nice and was clean. Could have used a mini fridge or microwave. And I am not sure how I felt that the door was a passcode instead of a usual hotel door key. Not the worse stay but lot to take into account to determine if this is the place for you/worth it.
Stayed 1 night in Aug 2025

2/10 Terrible

Lena, redding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Prin, Throsby

Liked: Staff & service
Disliked: Cleanliness
The front desk staff were nice (all of them). The room was a little dark. The area is close to public transport and easy to travel but a lot of homeless in that area and near the hotel. You will walk pass them when you go back and forth to the hotel. I am a solo male traveller. Of course, they wont do anything to you, but you still feel something. I know its nothing to do with the hotel. But it is something that San Francisco needs to look at.
Stayed 2 nights in Aug 2025

6/10 Okay

Erin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Location, location, location

The hotel looks to be remodeled from an older SF style building with the cool fire escapes! The shower situation wasn’t great as the tub wasn’t working and the shower water pressure was so light I felt it was taking forever to do finish. Inside is cute (and tiny) but when you step outside, you’d met with a street of homeless crazy people. It seems to be in the worst part with the homeless as we drove many other places without seeing the same thing on any other street. They were available for booking and allowed dogs. Would not stay again entirely bc of location. Front desk girl was sweet
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Amenities
Very clean room and staff from front desk to restaurant were very courteous and made stay enjoyable
Stayed 2 nights in Aug 2025

2/10 Terrible

Saydur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good neighborhood. Homeless people everywhere. Hotel room very small.Bathroom very small. Room service very poor. Breakfast Muffin, yogurt and coffee that’s all. I am not happy.
Stayed 6 nights in Jul 2025