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Hotel des Arts

2.0 star property

Photo gallery for Hotel des Arts

Bar (on property)
Lobby
Double Room, Ensuite (Standard)
Exterior
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View map
447 Bush Street, San Francisco, CA, 94108
  • Place, Dragon's Gate
    ‪1 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Economy Double Room, Shared Bathroom (Economy)

Economy Double Room, Shared Bathroom (Economy)

Economy Double Room, Shared Bathroom (Economy)

7.0 out of 10
Good
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room, Ensuite (Standard)

Standard Quadruple Room, Ensuite (Standard)

Standard Quadruple Room, Ensuite (Standard)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Ensuite (Standard)

Double Room, Ensuite (Standard)

Double Room, Ensuite (Standard)

8.0 out of 10
Very good
(22 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (ADA Accessible)

Family Suite (ADA Accessible)

Family Suite (ADA Accessible)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, Shared Bathroom (Economy)

Economy Double Room, Shared Bathroom (Economy)

Economy Double Room, Shared Bathroom (Economy)

8.4 out of 10
Very good
(5 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

San Francisco

With a stay at Hotel des Arts, you'll be centrally located in San Francisco, just a 5-minute walk from Union Square and 12 minutes by foot from Moscone Convention Center. .This hotel is 0.5 mi (0.7 km) from San Francisco Museum of Modern Art and 1.2 mi (2 km) from San Francisco Bay.

What's nearby

  • Dragon's Gate - 1 min walk - 0.0 km
  • Union Square - 3 min walk - 0.3 km
  • 450 Sutter Building - 3 min walk - 0.3 km
  • Palace Hotel - 6 min walk - 0.6 km
  • Westin St Francis Hotel Glass Elevators - 7 min walk - 0.6 km

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Home Coffee Roasters - Chinatown - ‬2 min walk
  • ‪Amorino Gelato - ‬1 min walk
  • ‪Harlan Records - ‬1 min walk
  • ‪Rickhouse - ‬1 min walk
  • ‪Le Central - ‬1 min walk

About this property

Hotel des Arts

Hotel with a bar, 5-minute walk to Union Square
Hotel des Arts offers 55 accommodations. 50-inch Smart televisions come with digital channels. Housekeeping is provided daily.
Stay in one of 55 guestrooms featuring Smart televisions. Digital television is provided for your entertainment.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property is professionally cleaned
Property Registration Number 0474345

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

des Arts San Francisco
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San Francisco Hotel des Arts Hotel
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Arts San Francisco
Hotel Arts
Arts
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Hotel Arts
Arts

Hotel des Arts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 223 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brett and Chantal

Stayed 1 night in Sep 2025

2/10 Terrible

Jonnathan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely hot. There was only one shareable bathroom for everyone on the floor I was in, and it was in bad condition. The elevator didn’t work all the time. Place was very unclean. The only part of that hotel that was good was the bar. I will never stay there again. I not recommend anyone body do either.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was undisturbed every time I left the message on the door. The place was clean.
Stayed 3 nights in Sep 2025

6/10 Okay

Kyra

Liked: Staff & service, property conditions & facilities
Good location for public transit, plenty of parking garages nearby. Room was a bit small and dusty in some spots. Stairs are very steep between floors but there is an elevator.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool, simple and clean room in a great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Summer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot is a total vibe! Best place for our first trip to San Fran. The check in & out process was so easy. We were on the 5th floor in a corner room. LOVED having the experience of the fire escape. The room was clean & ended up having a mini fridge. When texting the front desk for things, they replied immediately. The elevator was so cool! The bathtub was amazing! My only issues were - 1. the tv remote did not work. Probably needed new batteries, but we didnt try to watch TV until out last night so it was not a big deal 2. The bathroom sink, although I love "old" sytle, upgrading to a single handle with mixing valve so you can have warm water, not just hot or cold We loved out stay! Would stay here again.
Stayed 4 nights in Sep 2025

6/10 Okay

Forrest

Liked: Cleanliness, property conditions & facilities
Very basic. Clean and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The bed is the cheapest model they could find, felt like you were laying on an eggcrate over plywood, with the exception of the large steel beam going right down the middle of the bed that you really felt dig into your back anytime you tried to move. 2. No AC/heat. This is not a nice new hotel building. This is an old old SF building and while nice hotels put in those amenities for their guests, this hotel feels it's fine that you sweat in your room while sitting still. 3. Ventilation. There was one window in the room. It opened onto an enclosed lightwell with a bunch of the other rooms and the cackling girls from the other rooms filled that entire space and permeated my hotel room even with the window closed. The window which had broken blinds and no screen so, you know, bugs flying in. Also, no window in the bathroom which I'm pretty sure is a violation. 4. There were holes in the walls. 5. There was an electric cord coming out of the wall going to nothing just dangling out of the wall. 6. The only plug I had to use was a multi-prong extension cord just laying on the floor under the desk. 7. The art didn't cover everything so there were just patches of drywall and unpainted walls. 8. I'm pretty sure someone died in the closet since it looks like a serial killer hiding space. 9. The furniture (nightstand and desk) felt like they had been found discarded on the street and put into the room
The sink closet
One of the holes in the wall
Random cords coming from the wall to nowhere
The graffiti room, don't look too close
Stayed 1 night in Aug 2025

2/10 Terrible

Jemma, Van Nuys

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing stay. The hotel did not feel secure at all, the hallways and room were dirty, and the constant smell of weed made it uncomfortable. This is not the experience I expected.
Stayed 1 night in Aug 2025

8/10 Good

Bart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole aesthetic and idea behind the hotel is awesome, and very affordable which I think is a big deal. The art is super cool and at least in my room had humorous undertones. My only issue is the walls are super thin and not at all soundproof and the beds are poor quality.
Stayed 1 night in Aug 2025

2/10 Terrible

Haley

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m stayed at hotel des arts and had an incredibly terrible experience. I woke up with tons of very painful and itchy bites on my neck. I’m in unsure if it is bed bugs but i did not feel comfortable staying here any longer so I vacated immediately after my first night on Thursday. I was supposed to stay check out on Sunday but left early Friday morning letting the front desk know of my troubles who felt terrible. They let me know since I booked through expedia I would need to request the refund through them but would be able to approve it. I then chatted with not one but two expedia agents whom both also felt awful and reassured me I would be refunded and compensated for this inconvenience. I was charged in full $420 to not even stay there, leave with huge bites that that I am honestly still dealing with days later. Disappointed is an understatement, I truly hope I can be compensated fairly for this experience in the near future.
Stayed 3 nights in Aug 2025

8/10 Good

Mieko

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel really ia dedicates to the art. Diverse original art makes every room different. Good location. Good price. My first stay at a no-front-desk hotel. It worked pretty well and help was available by phone. Poor choices on the TV.
Stayed 3 nights in Aug 2025

8/10 Good

Mei Son, Plano

Stayed 7 nights in Jul 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Tim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Staff at facility - Had to have a code to get in the front door - had to down load a app that we were not notified that you needed to get into the room It was crappy room. Will never go back
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel experience of my life

Just a horrible stay. Room had a bad smell and was warm. I was unaware that there was a shared bathroom and shower. It was loud and uncomfortable. I only slept 2-3 hours the first night and decided to check out one night early. There is no way I would ever stay here again. In fact, I am so haunted by the experience, I will avoid walking on Bush Street between Grant and Kearny so that I never have to see this place again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sophie

Liked: Staff & service
Disliked: Cleanliness
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Dandy A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one block to China Town. Perfect location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 7 nights in Jul 2025

10/10 Excellent

Michael, Kenmore

Liked: Cleanliness, amenities, property conditions & facilities
Really fun idea
Stayed 1 night in May 2025

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good location/funky/no on site staff

There is rarely staff on site. Communications are done via text. Responses via text are quick, but it is somewhat problematic that no one is there in person. The storage closest for luggage is no larger than a phone booth, and was full when we needed it. Key expired at 11am on check out day, despite getting an extended check out until noon. The rooms don't have individual temperature control.
Stayed 3 nights in Jun 2025