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Hotel Ikon

2.5 star property

Photo gallery for Hotel Ikon

Lobby
32-inch flat-screen TV with cable channels, TV
Coffee service
32-inch flat-screen TV with cable channels, TV
Standard Room, 1 Double Bed, Private Bathroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View map
325 Sutter Street, San Francisco, CA, 94108
  • Place, Union Square
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

8.0 out of 10
Very good
(50 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$175
includes taxes & fees
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About the area

San Francisco

With a stay at Hotel Ikon in San Francisco (Union Square), you'll be a 3-minute walk from Union Square and 11 minutes by foot from Moscone Convention Center. .This hotel is 0.3 mi (0.5 km) from Palace Hotel and 0.7 mi (1.1 km) from Embarcadero Center.

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • 450 Sutter Building - 3 min walk - 0.3 km
  • Palace Hotel - 5 min walk - 0.4 km
  • Westin St Francis Hotel Glass Elevators - 5 min walk - 0.5 km
  • Moscone Convention Center - 8 min walk - 0.7 km

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 5 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪OneUp Restaurant & Lounge - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Boba Guys - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk

About this property

Hotel Ikon

Hotel in San Francisco, 3-minute walk to Union Square
Hotel Ikon offers 26 accommodations with irons/ironing boards and complimentary toiletries. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This San Francisco hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

Make yourself at home in one of the 26 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include irons/ironing boards, and housekeeping is provided weekly.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include luggage storage, laundry facilities, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 44 per day)

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Monday - Tuesday (8:00 AM - 11:00 PM) and Wednesday - Sunday (8:00 AM - 3:00 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 44 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel 325 Sutter San Francisco
325 Sutter San Francisco
325 Sutter
Hotel Ikon Hotel
Hotel 325 Sutter
Hotel Ikon San Francisco
Hotel Ikon Hotel San Francisco

Hotel Ikon Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 130 out of 457 reviews
Rating 8 - Good. 121 out of 457 reviews
Rating 6 - Okay. 96 out of 457 reviews
Rating 4 - Poor. 52 out of 457 reviews
Rating 2 - Terrible. 58 out of 457 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Maia

Liked: Staff & service, amenities, property conditions & facilities
For the price it is great, very handy to have a fridge in room with the shared kitchen area to reheat food and to have an ice maker there too.
Stayed 5 nights in Oct 2025

4/10 Poor

Christian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At check-in no one was at the front counter. I had to sit and wait outside. The bathroom had mold the chemicals that they use for cleaning was very strong in the room. Luckily the windows were accessible to open to air it out the room. I asked for specific service and was denied Was told to contact management management are useless.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

8/10 Good

Paul

Good economy option for SF. Great location. Great staff. Everything clean. A little old school, but not in a bad way. Mix of residential and hotel. Great shower.
Stayed 3 nights in Oct 2025

8/10 Good

bita

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and with a comfortable bed ,but challenging elevator doors 😄 need two people
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here many times. Right when you open the door to the room, the smell of the bedding is amazing haha. Its really cozy and i love having the city feel in a smaller package. Opening the windows is awesome.
Stayed 2 nights in Oct 2025

6/10 Okay

Nicole J

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the middle of everything in downtown. Very convenient for commute, coffee & food.
Stayed 2 nights in Oct 2025

4/10 Poor

Eriko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable for the price, but cleanliness needs improvement. I noticed some bugs including a roach in the room.
Stayed 2 nights in Oct 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starbucks, chipotle, and Mr. Charlie’s in a block. All have vegan options. Chinatown entry right around the corner. Staff was very friendly and helpful. Amazing location for great price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Amenities
Very clean, great location and overall very pleased with my stay. Everyone was very accommodating.
Stayed 2 nights in Oct 2025

8/10 Good

Ben

Business traveller
Liked: Staff & service, property conditions & facilities
N/a
Stayed 6 nights in Sep 2025

10/10 Excellent

satbir

Stayed 2 nights in Sep 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location
Stayed 1 night in Sep 2025

8/10 Good

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

george

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 2 nights in Sep 2025

4/10 Poor

Yingwen

Liked: Cleanliness, room comfort

Good location but Unreliable Services

Overall, I would not recommend this hotel despite its convenient location near the city center. Yes, the location is great, but there are serious issues that outweigh this advantage. First, the front desk is not always staffed. If you arrive at midday or late in the evening, you may find no one there and the front door locked. Since the room keys are also needed to access the building, this means you might not even be able to get inside. They claim there is a “resident manager” you can call for help, but that number is essentially useless. I tried calling multiple times, both during the day and at night, and not once did anyone ever answer. If you have an urgent issue, there’s basically no way to reach staff. Second, the hotel facilities are very outdated. Everything feels old and worn, and there were also quite a few strange guests around, which did not feel very safe. In summary: good location, but poor management, unreliable service, and uncomfortable environment. I strongly suggest looking elsewhere if you want a worry-free stay.
Stayed 1 night in Sep 2025

6/10 Okay

Tsutomu

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Fred

Liked: Cleanliness, property conditions & facilities, room comfort
near union square, easy to shop
Stayed 1 night in Sep 2025

8/10 Good

satbir

Stayed 1 night in Sep 2025

6/10 Okay

Karen

Liked: Staff & service
The place is was good to stay but not the best,we were staying in a room next to the street and it was too noisy and no air conditioned in the room.
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did the job

Fairly priced. A lot of remodeling during our stay. Good sign
Stayed 1 night in Sep 2025