Standard 4 star hotel. King deluxe room much aller than expected. Too tight for 2 people. Pool very small.

I have stayed at Hotel Nikko before, but this visit was disappointing. We didn't learn until we arrived that they charge $50 per pet, PER NIGHT (so $100, non-refundable), which really doesn't make them a pet-friendly establishment at all. They gave us a worthless bag of junk for our dogs (I'd prefer they take the money they spend on branded dog toys and reduce the pet fees) as a justification for the charges ~ sorry, but that does not justify the ridiculous fee. I find it interesting that the assumption here is that your dog will destroy the room. Of course, you can bring your bratty kids there, not pay an extra fee, and they can also destroy the room. The room, compared to rooms I've stayed in WITHOUT my two Frenchies, was not clean. The grout was pink, which is usually an indication that it is covered in soap scum. The room was also smaller than the others, and there was no walk-in shower. The shower head was awful. The toiletries were nice, and the room service good, but I won't stay there with my boys again. It just isn't worth it.

Great hotel with a great staff. Street noise on the ninth floor corner room was the only disappointment.