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San Francisco Marriott Union Square

4.0 star property

Photo gallery for San Francisco Marriott Union Square

Reception
Reception
Meeting facility
Junior Suite, 2 Double Beds
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View map
480 Sutter Street, San Francisco, CA, 94108
  • Moscone Convention Center
    ‪13 min walk‬
  • Lombard Street
    ‪3 min drive‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, down duvets, in-room safe, desk

Club Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View (Hearing Accessible)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Bay View (Hearing Accessible)

  • 26 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(52 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down duvets, in-room safe, desk

Junior Suite, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds, Bay View

8.8 out of 10
Excellent
(19 reviews)
  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Bay View

1 bedroom, down duvets, in-room safe, desk

Club Room, 2 Double Beds, Bay View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, down duvets, in-room safe, desk

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(61 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(22 reviews)
  • 26 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Junior Suite, 2 Double Beds (Mobility Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

32-inch Smart TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed, Bay View

  • 53 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Francisco

Located in San Francisco (Union Square), San Francisco Marriott Union Square is within a 5-minute drive of Lombard Street and Pier 39. .This hotel is 2 mi (3.2 km) from Alcatraz Island and 2.9 mi (4.6 km) from University of San Francisco.

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • Moscone Convention Center - 13 min walk - 1.1 km
  • Lombard Street - 3 min drive - 2.2 km
  • Pier 39 - 3 min drive - 2.9 km
  • Alcatraz Island - 24 min drive - 5.3 km

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪OneUp Restaurant & Lounge - ‬2 min walk
  • ‪Shelton Theater - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

San Francisco Marriott Union Square

Hotel with a restaurant, near Lombard Street
San Francisco Marriott Union Square offers 401 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 32-inch Smart televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 401 guestrooms featuring Smart televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
At San Francisco Marriott Union Square, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Francisco? This hotel has 3276 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
San Francisco Marriott Union Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (USD 70.68 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 10 meeting rooms
  • 3,276 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (114 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Renovated entire property - July 2018
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00
  • Destination fee: USD 41.13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Secured self parking fee: USD 70.68 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel San Francisco Union Square
San Francisco Marriott Union Square
Marriott San Francisco
San Francisco Marriott Union Square Hotel San Francisco
San Francisco Marriott Union Square Hotel
San Francisco Marriott Union Square Hotel
San Francisco Marriott Union Square San Francisco
San Francisco Marriott Union Square Hotel San Francisco

San Francisco Marriott Union Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

10/10 Excellent

Jasen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and
Stayed 2 nights in May 2025

10/10 Excellent

Kareen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Terri

Travelled with family
Disliked: Amenities
I didn’t like all the additional fees that are applied for normal hotel stay. But staff is friendly
Stayed 3 nights in May 2025

8/10 Good

Cesar

Stayed 3 nights in May 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like the overall appearance of the hotel, the rooms were nice and everything was central. Only thing that I would NOT recommend is because after we checked out and got ALL paper receipt's for our stay, I looked over it and everything looked fine. Now, 3 days later i'm getting charged for ANOTHER FEE?!?! I called the hotel and they said they couldn't do nothing about it. Which that extra "fee" WAS NOT included on my receipts NOR was I told about any extra fees 3 days after my stay. Ridiculous.
Stayed 2 nights in May 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Wayne, Kingston

Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Luz

Stayed 2 nights in May 2025

10/10 Excellent

Steven

Stayed 6 nights in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nisien

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist and bellboys were very friendly, they went above and beyond to make our stay comfortable. Really appreciate it!
Stayed 2 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in San Fran

This hotel was an excellent choice for us. It was central to a lot of activity. It was comfortable, clean, spacious and had great service. Price was reasonable. Would definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Hunter

Stayed 3 nights in Apr 2025

10/10 Excellent

SHANNON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked more dining options, or at least a coffee bar in the morning. Staff was very friendly & the doorman was great
Stayed 3 nights in Apr 2025

10/10 Excellent

LOYDA ELIZABETH

Stayed 3 nights in Dec 2024

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 3 nights in Apr 2025

8/10 Good

evangelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our initial experience at checking in with my daughter wasn’t the best the rest of the staff and the rest of our experience during our stay was excellent! All of the staff make us feel like going somewhere familiar like going somewhere with family is taking care of us. Especially the people at the door!
Stayed 9 nights in Apr 2025

4/10 Poor

Archibald

Stayed 3 nights in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Neermala

Stayed 9 nights in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Colin

Disliked: Property conditions & facilities, room comfort

J W Marriott standards slipping

Disappointing. Felt run down. Paper cups. No basics eg English breakfast tea Rude receptionist.
Stayed 2 nights in Feb 2025

8/10 Good

John, West Wendover

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the San Francisco Marriott Union Square was pleasant. The hotel's prime location near Union Square was perfect for exploring shops and restaurants. The rooms were clean and comfortable, with great city views. The staff was outstanding—friendly, helpful, and welcoming. The only minor downside was that some areas felt slightly dated. A strike was going on, and this detracted from the experience, but I don't fault the property for this. I recommend this hotel; it is great for business travel and is family friendly. I would gladly return.