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Staypineapple, An Elegant Hotel, Union Square

4.0 star property

Photo gallery for Staypineapple, An Elegant Hotel, Union Square

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Reception
Lobby lounge
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Business services

Explore the area

View map
580 Geary St, San Francisco, CA, 94102
  • Warfield Theatre
    ‪6 min walk‬
  • Moscone Convention Center
    ‪18 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Persona)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Persona)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity With Communication Features)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity With Communication Features)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Starlet)

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Drama)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Drama)

  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

With a stay at Staypineapple, An Elegant Hotel, Union Square, you'll be centrally located in San Francisco, within a 10-minute walk of Warfield Theatre and Grace Cathedral. .This hotel is 0.7 mi (1.1 km) from Orpheum Theatre and 0.7 mi (1.2 km) from Yerba Buena Gardens.

What's nearby

  • Warfield Theatre - 6 min walk - 0.6 km
  • San Francisco Museum of Modern Art - 14 min walk - 1.3 km
  • Moscone Convention Center - 18 min walk - 1.5 km
  • Oracle Park - 3 min drive - 2.5 km
  • Chase Center - 5 min drive - 3.9 km

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 5 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Bourbon & Branch - ‬2 min walk
  • ‪Milan Pizza - ‬1 min walk
  • ‪The Public Izakaya - ‬2 min walk
  • ‪620 Jones - ‬1 min walk
  • ‪Pearl's Deluxe Burgers - ‬2 min walk

About this property

Staypineapple, An Elegant Hotel, Union Square

Hotel with a 24-hour front desk, a quick walk to Warfield Theatre
Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

50-inch LED televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 50-inch LED televisions are provided, with cable programming available. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities, which include concierge services and a banquet hall.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 29.95 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 50 per night (69 ft away)
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Children 17 years old and younger are not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Staypineapple, An Elegant Hotel, Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1006 reviews
Rating 8 - Good. 222 out of 1006 reviews
Rating 6 - Okay. 102 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sunil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. This was the best part. Rooms were too small.Felt cramped up. Bed was comfortable. No room service. Location is in the heart of city which has its benefits and pitfalls. Too many homeless people living in very sad conditions impact your mood. Sights and smells of squalor and filth remind you of the magnitude of the misery.
Stayed 3 nights in Jun 2025

6/10 Okay

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I love the idea that stayPineapple represents. Fun, funky, good vibes. It met most of those but was a bit disappointing as the neighborhood was noisy and has a challenge with aggressive homeless population right outside. A 24 hour grocery right in the same corner seems to attract a group of loud people all through the night. Our second night there we had to move to a different room at 1am to escape the shouting and fighting. The property itself was lovely (room finishes/bed/comfort were all great) except none of the lobby amenities were available as the “Bistro” was never staffed or open. The front desk staff were AMAZING and super friendly. Hard to recommend a stay at this property but we had a lovely time in San Francisco.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ioanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is beautiful, very thoughtful touches of the hotel branding and really enjoyable stay. The location is good because you are in the cuty center but there are SO MANY homeless people around.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 4 nights in Jun 2025

10/10 Excellent

carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an AMAZING time! The staff was so great, hotel was down and Marcela’s taqueria across the street is so good! We can’t wait to stay here again!
Stayed 1 night in Jun 2025

8/10 Good

Claudia

Stayed 3 nights in Jun 2025

10/10 Excellent

William, West Des Moines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communication before our stay and very helpful staff. Great location. Unique and fun decor
Stayed 2 nights in Jun 2025

6/10 Okay

Alan

Stayed 2 nights in Jun 2025

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Wayne

Stayed 2 nights in May 2025

6/10 Okay

jennifer

Travelled with group
Stayed 2 nights in Jun 2025

8/10 Good

Ralph

Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was smooth and thanks to Yesha for making our check in experience exceptional. Hotel is location near a lot of restaurant. Will definitely come back
Stayed 1 night in Jun 2025

10/10 Excellent

Deepika

Stayed 1 night in Feb 2025

10/10 Excellent

Giandelio Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, but the surroundings and the city itself is in a decadent state, with lot of homeless and drug addicts littering and sleeping on the streets. You never feel a 100% safe. But once again the hotel is great, beds were comfy, and staff was nice. Good position to explore the city, really central.
Stayed 5 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Louise Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely and a bit quirky with the pineapple theme. Had a really good shower .It was small though that's typical for a city centre room. We had some issues with the WiFi (worked fine on an iPhone but was really poor connecting to an Android phone) and with the TV which weren't resolved during our 3 night stay. The lobby area is really nice. I've rated this based on the hotel itself, but just a warning that there are a lot of homeless people in this area and that the Fisherman's wharf area feels safer.
Stayed 3 nights in May 2025

6/10 Okay

Yvette

Liked: Cleanliness, property conditions & facilities
Staff was nice. The timeframes outlined for available coffee were delayed. Rooms are small, too.
Stayed 1 night in May 2025

6/10 Okay

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy but Charming

On its face, we really liked this hotel. However, we had to switch rooms due to excessive noise off of Geary Street and air conditioning that did not work. We were quite satisfied with the room they moved us to. The most annoying part of the bedding were the clunky European duvets – not one, but two, one for each occupant of the bed. I understand the green measures taken by the hotel and appreciate the effort, but one duvet would've been better.
Stayed 1 night in May 2025

8/10 Good

Can Sinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Erik

Stayed 1 night in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was delightful. Everyone was helpful and cheerful. The property was comfortable and clean. The rooms were small but elegant. The internet was a problem. I could not get online in my room; I had to use the lobby. They were having issues with parts of the hotel system. I changed rooms, but I still could not connect. They were very apologetic but could not fix it. Perhaps that was a temporary problem.
Stayed 3 nights in May 2025

10/10 Excellent

Franchone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice. The staff was professional, knowledgeable and accommodating to what ever you needed. Kudos to Heather and Nixxy. I just didn't care for the area surrounding the property.
Stayed 3 nights in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful streets are dirty
Stayed 3 nights in Mar 2025