The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

A spacious lounge with a tufted sofa, modern chairs, and a coffee table.
Lobby sitting area
A hotel room with a bed, a desk with a chair, a television, and a window with a city view.
Lobby sitting area
A spacious lounge area with a fireplace, comfortable seating, and a modern design.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(72 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Double and Single Room

  • Sleeps 3
  • Free Wi-Fi

1 King Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

1 Double Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

2 Single Beds, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

Accessible Single Room

  • Sleeps 1
  • Free Wi-Fi

Standard Room, 1 Single Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, Multiple Beds, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Single Bed, Non Smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

  • Sleeps 2
  • Free Wi-Fi

1 Single Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 1
  • Free Wi-Fi

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Separate Bedroom, Sofabed, Work Desk, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Acesssuite1Kingbedmobilityacessrollinshowerseparatebedroomsofabedworkdesknosmok

  • Sleeps 4
  • Free Wi-Fi

#N/A

  • Sleeps 1
  • Free Wi-Fi

1 Double Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

Accessible - 1 Single, Mobility Accessible, Roll in Shower, Work Desk, Wi-Fi, Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

1 King Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Pillow Top Mattress, Refrigerator, Sofabed

  • Sleeps 2
  • Free Wi-Fi

1 Double 1 Single, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

Guest Room with 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

2 Single Beds, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Work Desk, Mini Fridge, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Accessible King Suite

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About the area

San Francisco

Located in San Francisco (Union Square), The Cartwright Hotel - Union Square BW Premier Collection is within a 5-minute drive of Lombard Street and Oracle Park. .This hotel is 2.2 mi (3.5 km) from Pier 39 and 2.3 mi (3.8 km) from Chase Center.

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • 450 Sutter Building - 2 min walk - 0.2 km
  • Marines Memorial Theater - 2 min walk - 0.2 km
  • SF Masonic Auditorium - 3 min walk - 0.3 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Level III - ‬2 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

The Cartwright Hotel - Union Square BW Premier Collection offers 114 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 114 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and a meeting room.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 35.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 86 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
It's your classic cheap Union Square hotel. The room was clean and comfortable. Very small. The only issue was that the shower door had a slight gap which got water all over the floor even with the door closed. If I knew someone looking for a budget hotel in this area I would for sure recommend this place. Some of the hotels in this area are run down and scuzzy. This one was reasonably nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service
Helpful staff
Stayed 2 nights in Jan 2026

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff. Nice fluffy towels. Clean. Size of room roomy. Appreciated that they delivered ice to room.
Stayed 2 nights in Jan 2026

6/10 Okay

Quentin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Dazli

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, amenities
The second floor room facing the street was super loud and i struggled to sleep without waking up often due to cars, ambulances, trash trucks, etc… it’s a nice hotel in a great location. I would definitely stay there again but would probably chose a room not facing the Main Street.
Stayed 2 nights in Nov 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jan 2026

6/10 Okay

JIA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
small
Stayed 2 nights in Jan 2026

10/10 Excellent

Allison

This was a great hotel. Clean, up to date, great location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion, the location of this hotel is ideal and therefore, very convenient for shopping, dining,& seeing the city. Staff was very pleasant and room was very clean as well.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Great place
Stayed 2 nights in Jan 2026

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The room is clean with basic amenities. The staff is very friendly. We like the common area too.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eleonor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Customer Service. Friendly staff. Nice location.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
The staff at the Cartwright are quick to take care of any problem that arises. I had a broken shower head and they were quick to move me to another room. No hesitation Great staff, always consistent and courteous. I will be a regular Very pleased.
Stayed 1 night in Jan 2026

6/10 Okay

Chester

Liked: Staff & service
Disliked: Amenities
The room is tired way past a renovation. First, the windows should be double-paned. The noice outside, even with earplugs is loud. Very loud, even on the 9 th floor! Not a good staycation for me. Overall, the room was clean and pillows were good. The best part is the Filipino staff! Always helpful and smiling! Not sure if I’ll give it another try.
Stayed 1 night in Oct 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a great stay! Staff was super friendly and helpful. Will be booking here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Janie

Stayed 3 nights in Dec 2025

8/10 Good

Joanne, garden grove

Stayed 4 nights in Dec 2025

6/10 Okay

Michelle, Palmdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very small but it worked
Stayed 1 night in Dec 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff were very friendly
Stayed 1 night in Jan 2026

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly. Clean. Confortable bed. Quiet. A Hi-Q game in the lobby that brought me back souvenir of my grand mother. A nice fire place in lobby to chill out. Coffee and tea in lobby in morning too. Great location. Great price.
Stayed 2 nights in Dec 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Walking around
Stayed 2 nights in Dec 2025

10/10 Excellent

Diego

Stayed 1 night in Dec 2025

6/10 Okay

Anne

Stayed 3 nights in Dec 2025