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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby
Meeting facility
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Business services

Explore the area

View map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, Marines Memorial Theater
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(56 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(66 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Double and Single Room

  • Sleeps 3

King Room

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Accessible Single Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Accessible Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Single Bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Bathroom

Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2

View all photos for 1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

Bathroom

1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

  • Sleeps 2

1 Single Bed, Non-Smoking, Deluxe Furnishings, Wi-Fi

  • Sleeps 1

View all photos for King Suite

Bathroom

King Suite

  • Sleeps 4

Accessible King Suite

  • Sleeps 4

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About the area

San Francisco

Located in San Francisco (Union Square), The Cartwright Hotel - Union Square BW Premier Collection is within a 5-minute drive of Oracle Park and Lombard Street. .This hotel is 2.2 mi (3.6 km) from Pier 39 and 2.3 mi (3.8 km) from Chase Center.

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • Marines Memorial Theater - 2 min walk - 0.2 km
  • 450 Sutter Building - 2 min walk - 0.2 km
  • SF Masonic Auditorium - 3 min walk - 0.3 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Concierge Lounge - ‬1 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

Hotel with a 24-hour front desk, near Lombard Street
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 114 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and a meeting room.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 35.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1005 reviews
Rating 8 - Good. 251 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karine, San Diego

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was the 303, perfect! It was in the back of the hotel. I couldn't hear any noise coming from the street or the traffic, I had amazing 5 nights of sleep. The room was super clean, comfortable, with a good space and the bed was something else! I really recommend this hotel if you wanna have a good time in San Francisco. It is close by everything, the cable car just cross right in the corner.
Stayed 4 nights in Sep 2025

10/10 Excellent

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Isabella, kirkland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Katie

Stayed 3 nights in Aug 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in Sep 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Stayed 5 nights in Sep 2025

8/10 Good

Srikanth, Mountain House

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was spacious enough for the age of the building (keep this is mind, everything is smaller in old city buildings). Housekeeping came in every day and left the room looking great. The location is the best part; close to a BART station and with many bus lines nearby. There are many businesses within walking distance. Great common areas, but some of the rooms had mold that was visible on the walls of the room and the bathroom. This was an issue for me and after communicating with the staff, they moved me to a different room which was a much better option. The air conditioning unit in the first room also needed some cleaning as well as the windows. The staff is very friendly and always willing to help if you need something.
Stayed 7 nights in Aug 2025

10/10 Excellent

RyAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating when we needed a late check out. Very comfy bed, a lot of towels and the body wash smelled good! We ate at nearby Jasmins and their chicken katsu was delicious, the women there were very sweet also.
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Really good food options around
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Thin walls. Even for a weeknight it was a bit noisy even though I asked for a quiet room in the back of the building. I could hear all of my neighbors.
Stayed 1 night in Sep 2025

6/10 Okay

Zachary

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and I like the vibe of the hotel, such a convenient location!
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Stayed 2 nights in Aug 2025

8/10 Good

Zain

Liked: Staff & service, property conditions & facilities

Friendly staff, not the cleanest bedding

Arrived at the hotel past midnight due to a late flight. The staff was so kind as to keep the door unlocked for my arrival. Got in the room and immediately fell asleep on the bed. Woke up the next morning and realized that my head had been on a blood stained pillow case the entire night. That’s kind of gross, to be quite honest.
Stayed 3 nights in Aug 2025

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location good
Stayed 7 nights in Aug 2025

4/10 Poor

Christopher

Stayed 5 nights in Aug 2025

10/10 Excellent

DeWan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walking distance from the train station and multiple restaurants. The room was small but clean and perfect for one person.
Stayed 2 nights in Aug 2025

4/10 Poor

Julia

Liked: Staff & service
Disliked: Property conditions & facilities
The hall and my room smelled very musty, so much so that I was worried that there was mold. I bought Lysol from the Walgreens across the street but it didn't help. There were black spots at the base of the shower and around the window AC unit. I took out the filter screen of the AC unit and it was filthy. When I showed it to the 2 employees at the front desk, one was rude saying he had no idea when he could get me a new one because he'd have to call "engineering". The second man was nicer, took the filter, and said he'd take care of it. When I returned to my room later that day, there was a filter in the AC unit again. I don't know if it had just been vacuumed or if it was new. Regardless, I didn't use it again. The first night, it was so noisy outside in the neighborhood that I had to turn on the AC fan to try to sleep (white noise) but the fan was so loud that sleeping was quite the challenge. The room was small but what I liked were the shower and towels. Every employee except the one mentioned above was very friendly. The price was right, but I would only suggest people looking for a youth hostel type accommodation to stay here.
Stayed 3 nights in Aug 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities
I stayed for a solo trip for a weekend and it was the perfect fir for me. I loved the little coffee, tea and water station they had for their guests and the staff was very friendly. The rooms are small and clean. The walls are thin and you hear other guests but it was still okay and didn't impact my sleep.
Stayed 2 nights in Aug 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, simple hotel. Rooms were quite small, but comfortable. I probably wouldn’t stay again as I prefer more space in a room.
Stayed 2 nights in Aug 2025

8/10 Good

james

Stayed 3 nights in Aug 2025