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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby
Lobby
1 bedroom, pillow-top beds, desk, laptop workspace
Meeting facility
Suite, 1 King Bed, Non Smoking, Refrigerator

Popular amenities

  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Business services

Explore the area

Map
524 Sutter Street, San Francisco, CA, 94102
  • Oracle Park
    ‪3 min drive‬
  • Lombard Street
    ‪3 min drive‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Single Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Parking available
  • Business services
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4.3 out of 5, Excellent, (2020)
The price is NZ$213
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includes taxes & fees
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About the area

San Francisco

Located in San Francisco (Union Square), The Cartwright Hotel - Union Square BW Premier Collection is within a 5-minute drive of Oracle Park and Lombard Street. .This hotel is 2.2 mi (3.6 km) from Pier 39 and 2.3 mi (3.8 km) from Chase Center.

What's nearby

  • Moscone Convention Center - 14 min walk - 1.2 km
  • Oracle Park - 3 min drive - 2.5 km
  • Lombard Street - 3 min drive - 2.2 km
  • Pier 39 - 3 min drive - 2.9 km
  • Chase Center - 4 min drive - 3.9 km

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Shelton Theater - ‬1 min walk
  • ‪OneUp Restaurant & Lounge - ‬3 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

Hotel with a 24-hour front desk, near Lombard Street
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 114 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and a meeting room.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 35.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1005 reviews
Rating 8 - Good. 254 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, greenacres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very convenient for sightseeing.
Stayed 4 nights in Apr 2025

8/10 Good

DAYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Hyun Bin

Stayed 3 nights in Apr 2025

8/10 Good

Reese

Liked: Staff & service, property conditions & facilities
It was nice over all but definitely could be more cleaner
Stayed 1 night in Apr 2025

6/10 Okay

Kathryn, Austin

Liked: Cleanliness, staff & service
Property was fine, but a bit rundown. I liked the comfortable common area and helpful staff, as well as the good price for a convenient location. I didn't like how cold my room was, with no extra blanket and no heating options.
Stayed 3 nights in Apr 2025

6/10 Okay

Eugene

Disliked: Staff & service, property conditions & facilities

Poor customer service in regards to.transaction pr

Stay was right for a last-minute booking service was OK outside of the fact it’s been 20 days and they still haven’t released my funds for my deposit back. I’ve called my bank. They said they’re waiting on the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Cora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considerate, kind, and helpful staff. Great location for public transit, cable cars, and walking around to various tourist spots.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cartwright Hotel is an amazing boutique property. It’s an older building, but it has been updated. The staff was polite, attentive and professional. Check in was quick and easy. The thing that attracted me to this hotel was the fact that they do not have the amenity fees that are common in most San Francisco hotels. The room was small, yet comfortable. Daily housekeeping was provided. The hotel is located in Union Square and is within walking distance of many restaurants. The area around the hotel is busy and you will see unhoused people. I never felt unsafe. Public transportation is available nearby. I would absolutely stay here again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel, great location, very friendly staff

This is a quaint hotel just a few walking minutes from Union Square. Great location! The rooms aren't the newest, but that's ok for the price. It's San Francisco after all. The staff is very friendly and there is a quaint lobby with a fireplace on the second floor. We would definitely come again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Georgia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Meliza

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in Apr 2025

6/10 Okay

Charles

Disliked: Staff & service, property conditions & facilities
Toilet had issue flushing . Overall decent hotel for price and area . Recommend if you are not high maintenance and require large space
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service
The gentleman at the front desk was so kind and helpful. I really appreciate his help. It made the stay very enjoyable.
Stayed 1 night in Mar 2025

10/10 Excellent

Armin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

todd

Travelled with partner
Liked: Cleanliness, staff & service
They advertised that every room had air conditioners. This is not true. There was a good breeze from the window but the noise kept us up all night long.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very thin walls .
Stayed 5 nights in Apr 2025

8/10 Good

Sarah Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Richelle

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Było OK
Stayed 3 nights in Mar 2025

10/10 Excellent

John R

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Alisha, Vancouver

Stayed 4 nights in Mar 2025

10/10 Excellent

Danielle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Pujun

Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable.
Stayed 2 nights in Mar 2025