See all properties
Save

The Urban

2.5 star property

Photo gallery for The Urban

Dining
Property amenity
Property entrance
Front of property
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View map
507 Bush Street, San Francisco, CA, 94108
  • Place, Dragon's Gate
    ‪1 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Single Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Shared Bathroom (1 Twin Bunk Bed)

Desk, free WiFi, bed sheets

Room, Shared Bathroom (1 Twin Bunk Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Room, 1 Single Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom (Extended Stay)

8.0 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

9.4 out of 10
Exceptional
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

7.4 out of 10
Good
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Shared Bathroom

Desk, free WiFi, bed sheets

Double or Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

Lobby
Hotel North Beach
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk
  • Microwave
3.6 out of 5, Good, 1,000 reviews
Hotel North Beach

About the area

San Francisco

With a stay at The Urban, you'll be centrally located in San Francisco, just a 4-minute walk from Union Square and 12 minutes by foot from Moscone Convention Center. .This hotel is 0.5 mi (0.8 km) from San Francisco Museum of Modern Art and 1.4 mi (2.2 km) from Oracle Park.

What's nearby

  • Dragon's Gate - 1 min walk - 0.0 km
  • Union Square - 3 min walk - 0.3 km
  • 450 Sutter Building - 3 min walk - 0.3 km
  • Palace Hotel - 6 min walk - 0.6 km
  • Westin St Francis Hotel Glass Elevators - 7 min walk - 0.6 km

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Home Coffee Roasters - Chinatown - ‬2 min walk
  • ‪Boba Guys - ‬3 min walk
  • ‪Tunnel Top - ‬2 min walk
  • ‪Amorino Gelato - ‬1 min walk

About this property

The Urban

Hotel with a 24-hour front desk, 4-minute walk to Union Square
The Urban offers 54 accommodations. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite from the snack bar/deli serving guests of The Urban.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Children 7 years old and younger are not permitted at this property

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

The Urban Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 305 out of 917 reviews
Rating 8 - Good. 395 out of 917 reviews
Rating 6 - Okay. 122 out of 917 reviews
Rating 4 - Poor. 56 out of 917 reviews
Rating 2 - Terrible. 39 out of 917 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy for sure
Stayed 2 nights in Sep 2025

2/10 Terrible

Halihl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Louie

Travelled with group
Liked: Staff & service
Nice location, friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Jeeyoung

Business traveller
Liked: Cleanliness, staff & service
Great value to stay in the middle of the SF downtown. Everything is very accessible and convenient. Mostly safe - many tourists, office workers and policemen around the area - unless you go toward Tenderloin a few streets away. Facility is old but clean and well managed. No elevator there - you have to carry big luggages through staircases.
Stayed 2 nights in Sep 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole staff did an excellent job during the duration of my stay. Keep up the good wrork.
Stayed 4 nights in Aug 2025

10/10 Excellent

Venkat

Stayed 3 nights in Aug 2025

4/10 Poor

Maira

Stayed 1 night in Aug 2025

10/10 Excellent

VENKATARAMANA

Stayed 2 nights in Jul 2025

10/10 Excellent

Kunwu

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2025

10/10 Excellent

Mchael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Sean

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ying

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very good. The room is small and most of the staff don’t speak English. So the communication is difficult
Stayed 3 nights in Jul 2025

4/10 Poor

Supheakmungkol

Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for cheap and to walk around. Close to everything.
Stayed 2 nights in Jul 2025

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible musty smell. Smells like carpet has mold. I hated staying here.
Stayed 5 nights in Jul 2025

2/10 Terrible

philip

Disliked: Staff & service
I booked a room with a bunk bed and when I arrived the lady at the front desk said it was wasn’t available. I was with a friend so we needed two beds or at least a bigger bed. She gave us a room with a single bed half the size of a twin bed. She told us we could get a refund so we went upstairs to gather our belongings and when we came down she said “we can’t give you a refund at this time.” So the lady took down my number and told me I would receive a call about my refund soon and I never received the call. She was pretty rude and didn’t even apologize for the inconvenience. Horrible experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joseph, Fresno

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Stayed 4 nights in Jul 2025

4/10 Poor

Kamil, Costa Mesa

Disliked: Property conditions & facilities
It's a hostel, not really a hotel. Very noisy, you can hear everything that happens in the other rooms, and on the street. It is what you pay for. Earplugs are a must. Other things were ok, and there was free coffee in the lobby.
Stayed 1 night in Jul 2025

4/10 Poor

Gerard

they wanted a $100 deposit in addition to the room fee
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Stayed 1 night in Jul 2025

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have coffee, tea and water for free They have microwave out with two vending machines. Good sofa area. The room has refrigerator and freezer, coffe maker. The room with bathroom was nice and the out bathroom looks clean.
Stayed 2 nights in Jun 2025