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The Urban

2.5 star property

Photo gallery for The Urban

Property amenity
Desk, free WiFi, bed sheets
Property amenity
Reception hall
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
507 Bush Street, San Francisco, CA, 94108
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Place, Oracle Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Single Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Shared Bathroom (1 Twin Bunk Bed)

Desk, free WiFi, bed sheets

Room, Shared Bathroom (1 Twin Bunk Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Room, 1 Single Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom (Extended Stay)

8.0 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

9.4 out of 10
Exceptional
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

7.4 out of 10
Good
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Shared Bathroom

Desk, free WiFi, bed sheets

Double or Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

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  • Laundry
  • 24/7 front desk
  • Microwave
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About the area

San Francisco

With a stay at The Urban, you'll be centrally located in San Francisco, just a 4-minute walk from Union Square and 12 minutes by foot from Moscone Convention Center. .This hotel is 0.5 mi (0.8 km) from San Francisco Museum of Modern Art and 0.6 mi (1 km) from Embarcadero Center.

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Lombard Street - 3 min drive - 2.2 km
  • Oracle Park - 3 min drive - 2.2 km
  • Pier 39 - 3 min drive - 2.2 km

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Boba Guys - ‬3 min walk
  • ‪Home Coffee Roasters - Chinatown - ‬2 min walk
  • ‪Tunnel Top - ‬2 min walk
  • ‪Harlan Records - ‬1 min walk

About this property

The Urban

Hotel with a 24-hour front desk, 4-minute walk to Union Square
The Urban offers 54 accommodations. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite from the snack bar/deli serving guests of The Urban.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Children 7 years old and younger are not permitted at this property

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

The Urban Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 297 out of 905 reviews
Rating 8 - Good. 392 out of 905 reviews
Rating 6 - Okay. 121 out of 905 reviews
Rating 4 - Poor. 56 out of 905 reviews
Rating 2 - Terrible. 39 out of 905 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ying

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very good. The room is small and most of the staff don’t speak English. So the communication is difficult
Stayed 3 nights in Jul 2025

4/10 Poor

Supheakmungkol

Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for cheap and to walk around. Close to everything.
Stayed 2 nights in Jul 2025

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible musty smell. Smells like carpet has mold. I hated staying here.
Stayed 5 nights in Jul 2025

2/10 Terrible

philip

Disliked: Staff & service
I booked a room with a bunk bed and when I arrived the lady at the front desk said it was wasn’t available. I was with a friend so we needed two beds or at least a bigger bed. She gave us a room with a single bed half the size of a twin bed. She told us we could get a refund so we went upstairs to gather our belongings and when we came down she said “we can’t give you a refund at this time.” So the lady took down my number and told me I would receive a call about my refund soon and I never received the call. She was pretty rude and didn’t even apologize for the inconvenience. Horrible experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joseph, Fresno

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Stayed 4 nights in Jul 2025

4/10 Poor

Kamil, Costa Mesa

Disliked: Property conditions & facilities
It's a hostel, not really a hotel. Very noisy, you can hear everything that happens in the other rooms, and on the street. It is what you pay for. Earplugs are a must. Other things were ok, and there was free coffee in the lobby.
Stayed 1 night in Jul 2025

4/10 Poor

Gerard

they wanted a $100 deposit in addition to the room fee
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Stayed 1 night in Jul 2025

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have coffee, tea and water for free They have microwave out with two vending machines. Good sofa area. The room has refrigerator and freezer, coffe maker. The room with bathroom was nice and the out bathroom looks clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time staying at The Urban Hotel whenever I'm visiting San Francisco. The front desk asian lady accommodated me for an early check-in since I need to get some rest from my trip. Thanks and wonderful service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kang

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 8 nights in May 2025

8/10 Good

Huy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is new and in good condition.
Stayed 4 nights in May 2025

10/10 Excellent

Davaa

Liked: Cleanliness, staff & service, property conditions & facilities
it’s good
Stayed 1 night in May 2025

4/10 Poor

Kyra

Stayed 4 nights in May 2025

4/10 Poor

Kyra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place smells musty and gross, the showers are nasty (I'm pretty sure there was mold), the rooms are tiny, beds are loud and not super comfortable, and our room didnt have a mini fridge and there isnt a communal one. If you are desperate for a cheap place to stay and don't plan on staying in the hotel much, its not the worse place to stay, I guess lol... the only good thing is the location. Its a very good central area, but honestly I'm not sure its worth the price evn if its one of the cheapest places in San Fran.
Stayed 2 nights in May 2025

10/10 Excellent

Jordy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Stayed 3 nights in May 2025

8/10 Good

Graham

Stayed 1 night in May 2025

10/10 Excellent

Ho Ching

Stayed 5 nights in May 2025

10/10 Excellent

David W.

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Last resort

A glorified hostel. I would have preferred a hostel. The actual location is not super sketchy, but a bit hard to see from the street and not in a very exciting area. The inside is lackluster and older, with stained carpet and an overwhelming smell of air freshener and scented cleaning products. The room itself was decent enough though not attractive by any stretch of the imagination. The deadbolt did not work. I had a room right above Bush which was incredibly loud due to car noise, also people would stand outside the market next door until late and talk loudly. The bathrooms were ok. The showers on my floor had 2 rooms which had dysfunctional doors that would not close. I went to another floor to find a functioning shower door. Big safety issue. If you have literally no other option, this room would do in a pinch. I wish I had gone with a hostel. I would have been happy to share this info at checkout but was barely spoken to, much less asked about my experience. I’m sure they know—the issues i encountered do not seem to be one-offs and I’m very confused by the positive reviews.
Stayed 1 night in Apr 2025