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The Westin St. Francis San Francisco on Union Square

4.5 star property

Photo gallery for The Westin St. Francis San Francisco on Union Square

Cocktail bar
Meeting facility
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
335 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪1 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(101 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(82 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(64 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Tower

9.0 out of 10
Wonderful
(156 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(186 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Grand Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(94 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Tower

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 2 Bedrooms

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 Bedroom

  • City view
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed

Suite, 2 Bedrooms

  • City view
  • 74 sq m
  • Sleeps 6
  • 2 Double Beds

Luxury Room, 1 King Bed, Bay View

  • City view
  • 177 sq m
  • Sleeps 6
  • 1 King Bed

Luxury Suite, 1 Bedroom

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

San Francisco

With a stay at The Westin St. Francis San Francisco on Union Square, you'll be centrally located in San Francisco, steps from Union Square and 12 minutes by foot from Moscone Convention Center. .This luxury hotel is 0.6 mi (0.9 km) from San Francisco Museum of Modern Art and 1.5 mi (2.4 km) from Oracle Park.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 1 min walk - 0.0 km
  • Union Square - 2 min walk - 0.2 km
  • SF Masonic Auditorium - 6 min walk - 0.6 km
  • San Francisco Museum of Modern Art - 10 min walk - 0.8 km
  • Moscone Convention Center - 11 min walk - 1.0 km

Getting around

  • Powell St & Post St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪7-Eleven - ‬2 min walk
  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Westin St Francis - Imperial Room - ‬1 min walk

About this property

The Westin St. Francis San Francisco on Union Square

The Westin St. Francis San Francisco on Union Square offers 1195 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This San Francisco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 1195 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), shopping on site, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has 56000 square feet (5203 square meters) of space consisting of conference space and 35 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Westin St. Francis San Francisco on Union Square has a restaurant on site.
Clock Bar - This cocktail bar specializes in local cuisine and serves light fare only. Open daily.
ENO Wine Bar - This wine bar serves dinner and light fare. Open daily.
Chateau Montelena Tasting - Onsite wine bar. Reservations are required. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 78 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 25 to 45 for adults and USD 25 to 44 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chateau Montelena Tasting
  • Clock Bar
  • ENO Wine Bar

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • 56,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1904
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 44.65 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 25 to 45 for adults, and USD 25 to 44 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Covered valet parking fee: USD 78 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
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Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

The Westin St. Francis San Francisco on Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1557 out of 2375 reviews
Rating 8 - Good. 424 out of 2375 reviews
Rating 6 - Okay. 188 out of 2375 reviews
Rating 4 - Poor. 103 out of 2375 reviews
Rating 2 - Terrible. 103 out of 2375 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit disappointed in the rooms given it’s a Westin
Stayed 5 nights in Dec 2025

6/10 Okay

Josephine

Understanding that this is a busy time of year, the car valet and retrieval service upon check out was poorly staffed/managed, resulting in everyone checking out late morning in having to stand in a long line first to ask for their car, then told they have an additional 45 minute wait for the car to be ready. It seems the hotel should have anticipated and planned for the staffing for such a busy day. Disappointing and another reason to stay with the Mark Hopkins or a hotel of similiar customer service always.
Stayed 1 night in Dec 2025

6/10 Okay

CHRISTIAN

Liked: Cleanliness
The wait time to check in was excessive, and the surprise $50 fee for adjoining rooms was infuriating. There were loose wires sticking out of the bedroom wall in 2278.
Stayed 1 night in Dec 2025

2/10 Terrible

Tom, Seattle

Travelled with group
Disliked: Amenities, property conditions & facilities
For many years we have enjoyed our stays at the St Francis. Sadly never again. Where do I start? Check in was OK and it was downhill from there. While all staff was great the fact that they were wearing winter coats and scarves meant something. The lobby was about 55 degrees and the hallways on our floor even colder. The room decor was a 5/10 and no mini bars was a surprise. No restaurant for breakfast very disappointing...a coffee bar with fast food at best was disappointing...and extremely expensive for fast food. We are happy to spend lots on great food, we just didn't get any. And, we had to wear winter coats while "dining" in the lobby! The new bar in the lobby, while nice removes the elegance from the lobby entry...which we can't use when the bar isn't open incidentally. Total head scratcher. Someone was actually stationed there preventing our exit for this reason when the bar isn't open. Honestly, with all the changes it was a Holiday Inn Express experience. Looking forward to our next stay in SF at the Ritz, Four Seasons or Fairmont.
Stayed 1 night in Dec 2025

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This historical location is ideal for anyone visiting the city. The room was clean and comfortable, and the staff were very attentive. A special thanks to Elaine Dai for making our stay even more enjoyable and unforgettable.
Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael, Spokane

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful.
Stayed 2 nights in Dec 2025

4/10 Poor

Kimberly

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Our stay was disappointing given the premium price of the hotel. The property appeared significantly understaffed, which was noticeable throughout our visit and resulted in consistently long wait times—for check-in, valet, dining reservations, and general service. While some staff members were professional and attentive, others were rude or unhelpful, leading to an inconsistent guest experience. We were patient and understanding of the busy period; however, when paying a premium rate, a certain level of service and efficiency is expected. Unfortunately, the combination of long delays and uneven service detracted from what should have been a high-quality stay. Pretty disappointed in our experience overall.
Stayed 2 nights in Dec 2025

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities
All staff were friendly, room was small but clean and updated. Check in was easy. Amenities were great. Location is great.
Stayed 1 night in Dec 2025

10/10 Excellent

Gurmeet, fresno

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Check-in went very well. Staff were very friendly and personable. Fast elevators. Lots of shops. Macy’s,Pandora, Nintendo Gumps, and Sonoma are within 2-5 minutes walk. Not to mention being directly across from Union Square.
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Giovanna

Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Dec 2025

6/10 Okay

Kristin

Stayed 1 night in Dec 2025

2/10 Terrible

Beatrice

Liked: Cleanliness, amenities, property conditions & facilities
Check in was long
Stayed 1 night in Dec 2025

10/10 Excellent

Mary Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was just fab all around!
Stayed 1 night in Dec 2025

8/10 Good

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at the Westin. Beautiful holiday decorations. Hotel Staff Was so professional and helpful. Perfect location by such wonderful history.
Stayed 1 night in Dec 2025

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bar, and the downstairs bar didn't open until 4:30. No breakfest was offered.
Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful with breakfast options, in and out of the hotel based on our preferences and, held our bags after checkout for us to do some sightseeing.
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
The staff was welcoming and quick with check in and check out. The hotel my room was very clean. The location is perfect. I stay her whenever in San Francisco.
Stayed 1 night in Dec 2025

10/10 Excellent

Alana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at check in was great, as was the valet parking attendant, as was the nice gentleman who told me where I could get a drink! Everything was great!
Stayed 1 night in Dec 2025

10/10 Excellent

JoAnne

Stayed 1 night in Dec 2025

10/10 Excellent

Ramesh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great bed
Stayed 3 nights in Oct 2025