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Touchstone Hotel - City Center

3.0 star property

Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room)
Point of interest
Hallway
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
480 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪14 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room)

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(23 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(28 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.4 out of 10
Very good
(6 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior
Mithila San Francisco, SureStay Collection by Best Western
  • Free Wi-Fi
  • Parking available
  • Microwave
4.1 out of 5, Very good, 190 reviews
The price is NZ$138
includes taxes & fees
5 Jan - 6 Jan 2026
Mithila San Francisco, SureStay Collection by Best Western

About the area

San Francisco

Touchstone Hotel - City Center is centrally located in San Francisco, a 5-minute walk from Union Square and a 3-minute drive from Moscone Convention Center. .This hotel is 1.4 mi (2.2 km) from Lombard Street and 1.8 mi (2.9 km) from Oracle Park.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • Union Square - 3 min walk - 0.3 km
  • SF Masonic Auditorium - 6 min walk - 0.6 km
  • Palace Hotel - 10 min walk - 0.9 km
  • Moscone Convention Center - 14 min walk - 1.2 km

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Lost Cat Bar & Bites - ‬2 min walk
  • ‪Cocobang - ‬1 min walk
  • ‪Jack in the Box - ‬3 min walk
  • ‪Corzetti - ‬3 min walk

About this property

Touchstone Hotel - City Center

Hotel with a 24-hour front desk, 5-minute walk to Union Square
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Continental breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 296 out of 596 reviews
Rating 8 - Good. 148 out of 596 reviews
Rating 6 - Okay. 85 out of 596 reviews
Rating 4 - Poor. 34 out of 596 reviews
Rating 2 - Terrible. 33 out of 596 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to some great entertainment options, rooms are dated but clean, staff is extremely helpful and friendly. Great value
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was fantastic. A great place to stay if you are visiting the City by the Bay.
Stayed 4 nights in Aug 2025

6/10 Okay

Gerard

Travelled with partner
Liked: Staff & service
No A/C. so had to rely on the fan that was around the hotel hallway. and only one elevator overall. There was also no ventilation fan from the bathroom.The workers was very attentive which is great.
Stayed 4 nights in Sep 2025

8/10 Good

Raymond E

Travelled with partner
Liked: Staff & service
Juliet was such a pleasure. She made sure we were satisfied.
Stayed 2 nights in Sep 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. Very walkable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Frances

Stayed 3 nights in Sep 2025

8/10 Good

Kan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience near Union Square, easy public transportation, affordability, and friendly staff. The issue is that there is no AC, check-in and checkout times are too late and too early.
Stayed 3 nights in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ethan

very nice lady at the front, said hi to me by my first name every morning and made sure i was safe when getting into my uber.
Stayed 5 nights in Aug 2025

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My choice for sure

Room was the size of my own bedroom, almost panicked because I thought it had no personal bathroom when we first arrived but it was behind a door, didn’t have a heater or air conditioner in the room just a ceiling fan BUT found out we didn’t need either room was just right and weather in San Feansixo was good. No window to open for fresh air But that was okay too, fan did fine. Ron was a big help very nice made us feel at home. The dinner next door was awesome for breakfast, felt secure and safe staying here and it was very near everything we needed to get around the city…I def would not drive around myself.
One bed, that was confortable
Look towards door
Look towards bathroom door
Bathroom first look
Stayed 2 nights in Aug 2025

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

anthony

Stayed 3 nights in Aug 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service
Location and facility good but got to clean up the homeless. Great deal for the money
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Stayed 4 nights in Aug 2025

6/10 Okay

Tom

Travelled with group
Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay here. Front desk staff was very helpful and friendly. Clean room and bathroom. All around good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
Great stay for a a short 3 nights. Room was clean staff were always nice.
Stayed 3 nights in Aug 2025

6/10 Okay

Alan

Stayed 2 nights in Aug 2025

10/10 Excellent

JUAN

Stayed 2 nights in Aug 2025

6/10 Okay

Carly

Liked: Cleanliness, staff & service
Staff were amazing but it was not how it was advertised
Stayed 2 nights in Aug 2025

8/10 Good

Alexa

Stayed 2 nights in May 2025

4/10 Poor

Laurel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The furniture and decor of the rooms was outdated, and the surrounding area is noisy and unsafe, especially at night but during the day too. Thankfully, they keep the front door of the hotel locked at all times, and the staff is very nice. However, I had to sleep with noise cancelling headphones on because otherwise I would be woken up at 3am each night by people yelling in the streets, sirens, and loud sounds of vehicles racing up and down the street.
Stayed 3 nights in Aug 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great for the price and has all the bare necessities we needed, was pretty worried about the noise and how small the room might be based on the reviews, but it was fine and not as crazy small as expected (for the 2 bedroom room). Room was cleaned each day which helped a lot as well, and it was not too loud at night. It is right down the street from union square, close to Powell station which was really convenient. There were a lot of homeless people in front but that may be expected. There's no fridge in the room but they still let us use the fridge in the downstairs restaurant and staff were so kind and helpful.
Stayed 4 nights in Aug 2025