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Touchstone Hotel - City Center

3.0 star property

Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room)
Point of interest
Hallway
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
480 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room)

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(23 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(28 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 14 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.4 out of 10
Very good
(6 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

San Francisco

Touchstone Hotel - City Center is centrally located in San Francisco, a 5-minute walk from Union Square and a 2-minute drive from Moscone Convention Center. .This hotel is 1.4 mi (2.2 km) from Lombard Street and 1.8 mi (2.9 km) from Oracle Park.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • Union Square - 3 min walk - 0.3 km
  • SF Masonic Auditorium - 6 min walk - 0.6 km
  • Palace Hotel - 10 min walk - 0.9 km
  • Moscone Convention Center - 13 min walk - 1.1 km

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Herb N'Kitchen - ‬3 min walk
  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Lost Cat Bar & Bites - ‬2 min walk
  • ‪Cocobang - ‬1 min walk
  • ‪The Halal Guys - ‬3 min walk

About this property

Touchstone Hotel - City Center

Hotel in San Francisco, 5-minute walk to Union Square
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Continental breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 301 out of 606 reviews
Rating 8 - Good. 149 out of 606 reviews
Rating 6 - Okay. 88 out of 606 reviews
Rating 4 - Poor. 35 out of 606 reviews
Rating 2 - Terrible. 33 out of 606 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

VASANTH KUMAR

Liked: Cleanliness, staff & service, amenities
Clean room and staffs are very nice and good secure WiFi.. no load street road noise in the room…
Stayed 2 nights in Nov 2025

6/10 Okay

gary

Business traveller
Liked: Staff & service
Had to park down the street to have a cheaper price. This street had a few homeless people on it throughout the day. The temperatures at night got down to 50⁰ and this hotel only has space heaters.
Stayed 4 nights in Oct 2025

10/10 Excellent

Teresita

Stayed 3 nights in Oct 2025

8/10 Good

Beatriz Leyva

Liked: Cleanliness
No shampoo, bar soap the rest of the days until we asked for it.
Stayed 3 nights in Oct 2025

6/10 Okay

Ryun

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Full disclosure, I only stayed here because every other room in the city was over $1k per night because of a conference. Location was convenient. Spartan. No ice, no fridge, no safe. To its credit, the bathroom and shower were clean and comfortable. The shower had great pressure and hot water. The bed was hard as a rock, no side sleeping possible. Noway could 2 people fit in my “petit” room. The pull-down “desk” was barely big enough for my laptop.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marquis

Stayed 2 nights in Sep 2025

10/10 Excellent

Jina

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect place in a great area, no parking, no AC, just be aware, I’d stay again!
Stayed 4 nights in Oct 2025

2/10 Terrible

Kelly

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Parking was expensive. The breakfast was horrible. The beds were so small. I only weigh 166 pounds and I couldn’t even move in the shower horrible horrible horrible
Stayed 3 nights in Oct 2025

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Parsa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Rebeca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located and I felt safe walking arround the area, the staff is very nice, the rooms are small but for one person it was fine
Stayed 3 nights in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good.
Stayed 3 nights in Sep 2025

10/10 Excellent

RyAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was nice and clean.
Stayed 1 night in Oct 2025

4/10 Poor

Denisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is very close to downtown, but I think that’s the only good thing about it
Stayed 3 nights in Oct 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, minimal but had essentials and very clean. Great option for a quick trip
Stayed 1 night in Oct 2025

2/10 Terrible

Astrid

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel concierge, Juliet was amazing and knew everyone by name.
Stayed 1 night in Oct 2025

6/10 Okay

shermona

Disliked: Staff & service

not for solo females

if you are a FEMALE SOLO TRAVELER, DO NOT STAY HERE. The owner, who is also female ANNOUNCED my room number OUT LOUD at the front desk. out of all my travels, i have NEVER had any desk attendant shout out my room number. Although there was only 1 other male customer at the counter, it shows how careless she was. BEING SAFE means alot to me and it should to you as well.
Stayed 1 night in Oct 2025

8/10 Good

Stacey

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 customer service

Good location Front staff were EXTREMELY helpful & accommodating. ( highlight of our stay) Place was little run down and had an unpleasant strong scent. But overall enjoyed our stay.
Stayed 1 night in Oct 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ronnie was an excellent help in getting us checked in, providing parking, dining, & local sites info. The female clerk working the morning of our check out was indifferent and not pleasant. Although conveniently located, the cost of the parking garage with ‘valet service’ was ridiculous! They wouldn’t even bring our car to the front of the hotel. I had to leave my 89 y/o mother waiting in the lobby while I retrieved the car. $70 for 2 nights was too much!
Stayed 2 nights in Sep 2025

2/10 Terrible

CHARLES, clarksville

Disliked: Cleanliness, property conditions & facilities
Old, run down
Stayed 3 nights in Sep 2025

10/10 Excellent

Madhusudhana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2025

10/10 Excellent

Giovanny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Sep 2025

6/10 Okay

Esteban, LOS ANGELES

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking as Expedía ad, no a/c, no battle of water in the apartment, restaurant for breakfast open too late, pillows smell bad , small bed for two guest, no really happy are all.
Stayed 1 night in Sep 2025