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AC Hotel by Marriott San Jose Downtown

3.5 star property

Photo gallery for AC Hotel by Marriott San Jose Downtown

Lounge
Front of property – evening/night
Room, 1 King Bed
Lounge
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
350 West Santa Clara Street, San Jose, CA, 95113
  • Place, SAP Center at San Jose
    ‪5 min walk‬
  • Place, San Pedro Square
    ‪5 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Queen Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Similar properties

Restaurant
Hilton San Jose
  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 1,002 reviews
The price is NZ$346
includes taxes & fees
27 Dec - 28 Dec
Hilton San Jose

About the area

San Jose

AC Hotel by Marriott San Jose Downtown is in the heart of San Jose, within a 5-minute walk of San Pedro Square and SAP Center at San Jose. .This hotel is 0.6 mi (1 km) from San Jose McEnery Convention Center and 1.2 mi (1.9 km) from CSU San Jose State University.

What's nearby

  • SAP Center at San Jose - 5 min walk - 0.5 km
  • San Pedro Square - 5 min walk - 0.5 km
  • Adobe Corporate Headquarters - 6 min walk - 0.6 km
  • San Jose Civic Auditorium - 10 min walk - 0.9 km
  • San Jose McEnery Convention Center - 11 min walk - 1.0 km

Getting around

  • San Fernando Station - 8 min walk
  • San Jose Diridon Station - 10 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 6 min drive

Restaurants

  • ‪Market Beer Company - ‬6 min walk
  • ‪dr.ink - ‬5 min walk
  • ‪Dr. Funk - ‬5 min walk
  • ‪SP² Communal Bar + Restaurant - ‬6 min walk
  • ‪Five Points - ‬4 min walk

About this property

AC Hotel by Marriott San Jose Downtown

Hotel with an outdoor pool, 5-minute walk to San Pedro Square
AC Hotel by Marriott San Jose Downtown offers 204 accommodations with safes and complimentary bottled water. Smart televisions come with digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 204 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of AC Hotel by Marriott San Jose Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1003 reviews
Rating 8 - Good. 168 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee machine/coffee in room is terrible.
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and centrally locsted
Stayed 1 night in Sep 2025

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
I thought this property was great for access to SAPCenter. Was only a five minute walk. The area appeared safe but there were many homeless around the area. Quite sad to see.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yolanda

Stayed 1 night in Sep 2025

10/10 Excellent

Jose, Stockton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Norma

Stayed 1 night in Aug 2025

8/10 Good

Emilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best. Room was clean an cozy
Stayed 1 night in Aug 2025

10/10 Excellent

Harleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean, so kind. Love the staff
Stayed 1 night in Jul 2025

4/10 Poor

chris

Stayed 2 nights in Aug 2025

6/10 Okay

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the AC hotel was okay... We checked in after the San Francisco 49ers preseason game so maybe around 8-9, upon entering our room, we were so excited to shower and get into bed. Unfortunately, the bed was anything but comfortable it must have been broken because the way it
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa, Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was great. Staff were especially helpful and courteous.
Stayed 2 nights in Aug 2025

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that it was walking distance to the SAP center. It was also very clean and the rooms were good in size.
Stayed 1 night in Aug 2025

8/10 Good

Paul Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was disappointing that there was not free on site parking
Stayed 4 nights in Jul 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness

just ok hotel ... internet was horrible

the hotel was just OK ... and $10/day for high speed internet when my 1bar 5g on my phone was 400% faster :-(
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle, Hemet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in May 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Only hiccup was no hot water in the morning. The staff was great at communicating while they worked to complete repairs. This is something that I’m sure happens any where.m at any time. So nothing against the hotel itself.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
They don refund the money when cancel
Stayed 3 nights in Aug 2025

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean staff very nice. Did not like the parking situation a total of $34 per day to park in the parking lot that is not attached to the hotel that was a big inconvenience plus you had to park on the third fourth and fifth level could not park on the other levels. The bed was too firm for me. The breakfast was very good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025