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Four Points by Sheraton San Jose Downtown

3.0 star property

Photo gallery for Four Points by Sheraton San Jose Downtown

Interior entrance
Outdoor dining
Hallway
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
211 S First Street, San Jose, CA, 95113
  • Place, Plaza de Cesar Chavez
    ‪2 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪3 min walk‬
  • Place, San Jose Civic Auditorium
    ‪3 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(79 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Jose

With a stay at Four Points by Sheraton San Jose Downtown, you'll be centrally located in San Jose, just a 4-minute walk from San Jose McEnery Convention Center and 6 minutes by foot from CSU San Jose State University. .This hotel is 8.9 mi (14.3 km) from Levi's Stadium and 0.9 mi (1.5 km) from SAP Center at San Jose.

What's nearby

  • Plaza de Cesar Chavez - 2 min walk - 0.2 km
  • San Jose McEnery Convention Center - 3 min walk - 0.3 km
  • San Jose Civic Auditorium - 3 min walk - 0.3 km
  • CSU San Jose State University - 3 min walk - 0.3 km
  • San Pedro Square - 8 min walk - 0.7 km

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Campus Burgers - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Whispers Cafe and Creperie - ‬3 min walk
  • ‪Nirvana Soul - ‬2 min walk
  • ‪Lee's Sandwiches - ‬3 min walk

About this property

Four Points by Sheraton San Jose Downtown

Hotel with a restaurant, 6-minute walk to CSU San Jose State University
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
At Four Points by Sheraton San Jose Downtown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Four Points by Sheraton San Jose Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
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Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1009 reviews
Rating 8 - Good. 196 out of 1009 reviews
Rating 6 - Okay. 95 out of 1009 reviews
Rating 4 - Poor. 30 out of 1009 reviews
Rating 2 - Terrible. 44 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Max

Stayed 1 night in Oct 2025

10/10 Excellent

Micah

Na
Stayed 1 night in Oct 2025

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ I can’t thank Kash enough for the incredible hospitality shown to my family—especially my daughter, Alyssa. He went above and beyond to make them feel welcome, and his kindness truly made my day and their weekend! In a world where great service can be hard to find, Kash stands out as a true professional. I travel often for work with Boudin Bakery in San Francisco, and I’ll absolutely be staying at this hotel whenever I’m in the area. Exceptional service, genuine care, and a warm personal touch—Kash, you’re a cut above!
Stayed 1 night in Oct 2025

10/10 Excellent

Johneen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early check-in was available, with an upgrade. The room was clean and comfortable. The Staff was WONDERFUL. We will definitely be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. Friendly staff. Clean and safe.
Stayed 1 night in Oct 2025

10/10 Excellent

DeYonna

Stayed 1 night in Sep 2025

8/10 Good

Noah

Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Stayed 3 nights in Oct 2025

10/10 Excellent

Angelica

Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Stayed 1 night in Oct 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, the staff were super friendly and the wifi was fast.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Last-minute booking in need of a mobility accessible room. Friendly and efficient staff. Only two elevators. One is tiny and the other is a bit roomier. It is an old building, so it can be forgiven. However, it was somewhat inconvenient. The room was clean and well-appointed. The bathroom was easily accessible for my wheelchair. There were grab bars all around in the bathroom. A shower bench would have been an improvement, but that is a quibble. The bed was springy and overly soft to my personal taste. That is likely a plus for many. For those with mobility issues, it was difficult to get out of it. Generally, it was a pleasant experience.
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Hugo

Stayed 2 nights in Aug 2025

10/10 Excellent

Azucena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com messed up on my reservations and only had room when I have booked two rooms for me and my family. I was inconvenience and having to pay for a new room to be booked.
Stayed 1 night in Oct 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nonna Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and the hotel is clean. Its very homey and I love it
Stayed 2 nights in Oct 2025

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only spent 12 hours there and found every thing clean and in place. However at 1:42 am someone in a reflective vest knocked on our room door several times before walking away. My wife was shook and couldn’t fall back to sleep.
Stayed 1 night in Oct 2025

4/10 Poor

Tatiana

Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Amenities
restaurant does not serve breakfast, dinner plate is overpriced, food is average.
Stayed 1 night in Oct 2025