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Four Points by Sheraton San Jose Downtown

3.0 star property

Photo gallery for Four Points by Sheraton San Jose Downtown

Interior entrance
Outdoor dining
Exterior
Hallway
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
211 S First Street, San Jose, CA, 95113
  • Place, San Jose McEnery Convention Center
    ‪3 min walk‬
  • Place, San Jose Civic Auditorium
    ‪3 min walk‬
  • Place, CSU San Jose State University
    ‪3 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Pet-friendly
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4.5 out of 5, Wonderful, 1,382 reviews
The price is NZ$263
includes taxes & fees
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About the area

San Jose

With a stay at Four Points by Sheraton San Jose Downtown, you'll be centrally located in San Jose, steps from Silicon Valley and 4 minutes by foot from San Jose McEnery Convention Center. .This hotel is 0.3 mi (0.5 km) from CSU San Jose State University and 8.9 mi (14.3 km) from Levi's Stadium.

What's nearby

  • Plaza de Cesar Chavez - 2 min walk - 0.2 km
  • San Jose McEnery Convention Center - 3 min walk - 0.3 km
  • San Jose Civic Auditorium - 3 min walk - 0.3 km
  • CSU San Jose State University - 3 min walk - 0.3 km
  • The Tech Interactive - 5 min walk - 0.5 km

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Campus Burgers - ‬4 min walk
  • ‪Nirvana Soul - ‬2 min walk
  • ‪Whispers Cafe and Creperie - ‬3 min walk
  • ‪Corner Market Kitchen - ‬3 min walk
  • ‪Original Joe's San Jose - ‬1 min walk

About this property

Four Points by Sheraton San Jose Downtown

Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
At Four Points by Sheraton San Jose Downtown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Four Points by Sheraton San Jose Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
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San Jose Four Points
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Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
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Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
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Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1013 reviews
Rating 8 - Good. 198 out of 1013 reviews
Rating 6 - Okay. 83 out of 1013 reviews
Rating 4 - Poor. 31 out of 1013 reviews
Rating 2 - Terrible. 42 out of 1013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Apana

Stayed 1 night in Jan 2026

10/10 Excellent

Helana

Liked: Cleanliness, staff & service, amenities
Great customer service and warm inviting room
Stayed 1 night in Jan 2026

10/10 Excellent

Amyrah

Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was a great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous and comfy
Stayed 2 nights in Jan 2026

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean room, comfortable bed and staff was very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2026

8/10 Good

Jane, New Paltz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly and obliging staff. The room was fine and clean. A bit of an old world charm. Nice to have a coffee maker in the room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Amber

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Eleuza

Stayed 1 night in Jan 2026

6/10 Okay

Elvia, San Pablo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is close to the Ritz which was the venue we were attending. Entrance is not visible from the street. Overall a clean and quiet hotel. I hate hotel sliding bathroom doors with no lock so points deducted for that.
Stayed 1 night in Jan 2026

10/10 Excellent

Ivan

Stayed 1 night in Jan 2026

4/10 Poor

Maria

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Television was not working. From check in to after we left room to go to a show, someone from the hotel was in the room. (over 4 hours after check in) It didn’t allow us to rest and made us feel uncomfortable leaving our stuff in the room.
Stayed 2 nights in Jan 2026

4/10 Poor

Manuel

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was fantastic. Did not like the 46 dollar parking fee and the restaurant charged ridiculous prices for an 8 ounce tap beer
Stayed 1 night in Jan 2026

4/10 Poor

Jesse

Travelled with group
Disliked: Cleanliness, amenities
I was driving up from Los Angeles and checked in over the phone at 4 PM, When I arrived at 2:30AM, they had checked me into the wrong room (A queen) when I had a junior suite for my roommates and I. I had to sleep on an uncomfortable cot they hastily provided. Luckily, they made me whole and gave me my correct room for my second night.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff nice big clean room. Close walk to everything..
Stayed 1 night in Jan 2026

10/10 Excellent

Cunli

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Jan 2026

8/10 Good

Clara

Stayed 1 night in Jan 2026

6/10 Okay

Edison

Liked: Cleanliness, staff & service
It was average
Stayed 3 nights in Jan 2026