Best Western Inn

2.5 star property

Photo gallery for Best Western Inn

Exterior
Lobby
Free continental breakfast
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
126 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Santa Cruz

With a stay at Best Western Inn in Santa Cruz (Westside Santa Cruz), you'll be a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. .This hotel is 3.1 mi (4.9 km) from University of California, Santa Cruz and 3.1 mi (5 km) from Mystery Spot.

What's nearby

  • Ocean Street - 1 min walk - 0.0 km
  • Pacific Avenue - 12 min walk - 1.0 km
  • Santa Cruz Wharf - 3 min drive - 3.3 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 3.3 km
  • Mystery Spot - 7 min drive - 5.5 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Mariannes Ice Cream - ‬5 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taqueria Los Pericos - ‬14 min walk

About this property

Best Western Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Best Western Inn offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Best Western Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1006 reviews
Rating 8 - Good. 354 out of 1006 reviews
Rating 6 - Okay. 191 out of 1006 reviews
Rating 4 - Poor. 58 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

April

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property not very clean; very noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Stayed 2 nights in Apr 2025

2/10 Terrible

Darren

Stayed 2 nights in Apr 2025

6/10 Okay

Troy

Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

It was good, clean and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Virginia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to UCSC
Stayed 1 night in Apr 2025

8/10 Good

Cormac

Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Professional staff Very helpful in answering my questions Clean rooms and comfortable bedding
Stayed 1 night in Apr 2025

10/10 Excellent

Lianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly remodeled and it was nice. Breakfast options were decent. Staff was also friendly.
Stayed 1 night in Apr 2025

8/10 Good

Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was OK but not up to the standard we expected of Best Western.
Stayed 1 night in Apr 2025

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WiFi wasn’t working properly
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James, OCEANSIDE

Liked: Cleanliness
Goof
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last night, I will never be returning. Awful experience, rude staff and so loud you could hear everything, especially when anyone walked or knocked on a neighboring door. The area is filled with homeless people, I would not recommend this area, or this property. When I told them about my experience, they were completely dismissive and lied about their cancellation policy (I wanted to cancel my second night there so it went to waste). Save your money, go next door, or really anywhere else.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in Apr 2025

8/10 Good

Luz

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good. Nothing to complain about the room. The only thing
Stayed 2 nights in Mar 2025

10/10 Excellent

Breana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Billiejean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived Friday night & left Sunday morning. My husband woke up sick Saturday so our plans changed. I ended up shopping at Target & the Mall while he slept. The BW staff were understanding & gave us extra items we needed. Would highly recommend & we will be back.
Stayed 2 nights in Feb 2025

8/10 Good

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that location is close to the highway and right across street from denny's
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very clean and comfortable. Our room was spacious with jet tub. Location was also a plus. Good breakfast. Would book again
Stayed 2 nights in Jan 2025