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Hampton Inn Santa Cruz West, CA

2.5 star property

Photo gallery for Hampton Inn Santa Cruz West, CA

Terrace/patio
1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2424 Mission Street, Santa Cruz, CA, 95060
  • Natural Bridges State Park
    ‪13 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

Fairfield Inn & Suites by Marriott Santa Cruz, CA

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (1002)
The price is NZ$347
for 1 room
includes taxes & fees
2 Jul - 3 Jul
Fairfield Inn & Suites by Marriott Santa Cruz, CA

About the area

Santa Cruz

With a stay at Hampton Inn Santa Cruz West, CA in Santa Cruz (Westside Santa Cruz), you'll be within a 5-minute drive of Monterey Bay and Santa Cruz Beach Boardwalk. .This hotel is 7.3 mi (11.7 km) from Capitola Beach and 1.6 mi (2.5 km) from University of California, Santa Cruz.

What's nearby

  • Natural Bridges State Park - 13 min walk - 1.1 km
  • University of California Santa Cruz Arboretum - 3 min drive - 2.2 km
  • Santa Cruz Wharf - 3 min drive - 2.5 km
  • Ocean Street - 4 min drive - 3.3 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 3.3 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive

Restaurants

  • ‪Panda Express - ‬6 min walk
  • ‪Parish Publick House - ‬7 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Jersey Mike's Subs - ‬8 min walk
  • ‪Humble Sea Brewing Co. - ‬2 min walk

About this property

Hampton Inn Santa Cruz West, CA

Hotel with free breakfast, near Monterey Bay
Hampton Inn Santa Cruz West, CA offers 60 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and toothbrushes and toothpaste. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a television in a common area and bike storage.
Grab a bite from the snack bar/deli serving guests of Hampton Inn Santa Cruz West, CA. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2021
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Santa Cruz West, Ca
Hampton Inn Santa Cruz West, CA Hotel
Hampton Inn Santa Cruz West, CA Santa Cruz
Hampton Inn Santa Cruz West, CA Hotel Santa Cruz

Hampton Inn Santa Cruz West, CA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 355 out of 539 reviews
Rating 8 - Good. 125 out of 539 reviews
Rating 6 - Okay. 34 out of 539 reviews
Rating 4 - Poor. 7 out of 539 reviews
Rating 2 - Terrible. 18 out of 539 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

koby

Business traveller
Liked: Cleanliness, staff & service

Santa Cruz

The only complaint we have is the shower. Low pressure and the hot water last for abut 7 mins. front office was great
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Amanda

Travelled with group
Disliked: Cleanliness

Dirty room

There were 3 of us checking into separate rooms. Two were in the same floor I was told there were no other rooms on the same floor. I get to my room and the room was not clean! I forgot to take pictures I was in shock! The garbage was overflowing with trash. The bed had been slept in and. Was I made and there were dirty towels on the floor! I was blown away- never had this happen before. I immediately went back to the front and they changed my room no problem and then guess what there was a room on the same level as the rest of the group less then 5 minutes later. They offered nothing else not a credit or even a sorry.
Stayed 1 night in Mar 2025

10/10 Excellent

Lesya, North Highlands

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good spot
Stayed 1 night in Jan 2025

10/10 Excellent

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Dec 2024

6/10 Okay

thomas

Travelled with family
Liked: Cleanliness
NO HOT COFFEE 2 days in a row
Stayed 3 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Every was fine and perfect I really like it hopefully to be back soon again
Stayed 2 nights in Feb 2025

6/10 Okay

ROBERT

Travelled with family
Liked: Cleanliness, amenities
The HVAC also wouldn't come on. Had a maintenance guy switch it over to manual to operate. The TV in our room stopped working. The guy at the front desk came up and got it to work again. Later that night the TV came on and would not shut off. Had to drape our coats over the screen to be able to sleep. They put us in another room the next day.
Stayed 2 nights in Feb 2025

2/10 Terrible

Colin

Stayed 2 nights in Feb 2025

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Not unique but very nice and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Darren

Stayed 1 night in Jan 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new, great breakfast, nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Dale

Stayed 1 night in Jan 2025

10/10 Excellent

patrik

Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely room and nice view of the city
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Would stay again
Stayed 2 nights in Jan 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a terrible experience on New Year's Day. I checked in and the staff that checked me in was very nice and gave me my key. I left and came back at 3am to sleep and the staff they had working would not let me into my room. He was very rude and I feel he was high and in capable of reading. He could not find my information I gave him booking number and everything. To make a long story short I had to sleep in my car all night. Called management next day and they found my info quick!! The manager said they will deal with that staff member and they did compensate me with a certificate but not sure if I want to risk using it, but we will see how that goes for now my experience was very negative. Hopefully Orbitz came give me my money back!!
Stayed 1 night in Dec 2024

8/10 Good

Jeremie, Rancho Cucamonga

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025