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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Exterior
Free daily full breakfast
Desk, blackout curtains, iron/ironing board, cots/infant beds
Suite, 1 King Bed
Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪12 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed, Courtyard View

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds, Courtyard View

  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(120 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

With a stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG in Santa Cruz (Westside Santa Cruz), you'll be a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. .This hotel is 4.9 mi (7.9 km) from Capitola Beach and 0.2 mi (0.3 km) from Ocean Street.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 12 min walk - 1.0 km
  • Mission Santa Cruz - 13 min walk - 1.1 km
  • Santa Cruz Wharf - 4 min drive - 2.9 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 2.9 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪11th Hour Coffee - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 20.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 682 out of 1187 reviews
Rating 8 - Good. 266 out of 1187 reviews
Rating 6 - Okay. 129 out of 1187 reviews
Rating 4 - Poor. 51 out of 1187 reviews
Rating 2 - Terrible. 59 out of 1187 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cyrous

Stayed 1 night in Dec 2025

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was in good condition but needs reading lamp beside the couch or easy chair or both, not just by beds. Vending machines were very poorly maintained, few if any prices shown & mostly empty. This hotel was undergoing renovation work which I don't feel was communicated at booking. Breakfast was typical fare & pretty good but hot items not kept warm enough.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Oct 2025

8/10 Good

Juan José

Stayed 1 night in Dec 2025

6/10 Okay

Raghu

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was ok, property though has a "rough" appearance, lifts were dirty with sticky floors.
Stayed 1 night in Dec 2025

10/10 Excellent

jay

Stayed 1 night in Nov 2025

8/10 Good

Branson

Liked: Cleanliness, staff & service, amenities
Very normal hotel, staff was very friendly, breakfast was fresh. Would stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Alonzo

Stayed 1 night in Nov 2025

6/10 Okay

ej

Liked: Staff & service
Room was fine. Coffee thing didn’t work. Elevator was dusty with Sheetrock dust. Curtains were see thru.
Stayed 2 nights in Nov 2025

8/10 Good

Lucia

Stayed 1 night in Nov 2025

10/10 Excellent

Ubaldina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was super clean
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was excellent
Stayed 1 night in Nov 2025

6/10 Okay

donna

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The elevators were dirty. They appeared to have dirt and debris from weeks or months ago built up at the edges of the floor. The tops of the furniture were sticky in my room. The . Staff were friendly and informed. The bed was very comfortable. Breakfast was ok. The potato’s were gone before 730. I don’t know if the pan was restocked. The pancake maker wasn’t working.
Stayed 2 nights in Nov 2025

2/10 Terrible

Racheal

Stayed 2 nights in Nov 2025

4/10 Poor

Jagadeep

Stayed 1 night in Nov 2025

10/10 Excellent

Al

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Araceli

Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ongoing business trips
Stayed 2 nights in Oct 2025

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great staff.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, pancake machine was out and not refilled. The rest of the selection was good though. Suite was spacious and comfortable but rooms are noisy. We heard talking and footsteps throughout the day and night.
Stayed 1 night in Oct 2025

8/10 Good

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Nickolas, LA MIRADA

Stayed 1 night in Oct 2025

10/10 Excellent

MARY, SAN JOSE

Stayed 3 nights in May 2025