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We throughly enjoyed our stay. Evidently the hotel is New New, everything is perfect. Even the carpets smelt New. We stayed in a 6 berth, 2 double bunks and a single set of bunk beds, which for 5 of us was perfect. The room itself was large with plenty of space. The accessible shower/WC provided plenty of space. I would urge the management to keep a close eye on the fixtures of the metal bed frames, with frequent use these will become loose and the bed frames will squeak!! The provision of USB both A and C by the side of every bed is a cracking idea. The shelf with the coffee machine could be a little larger, as the machine has to sit sideways! The free water cartons and coffee facilities were a nice touch. My wife made use of the provided hair dryer. Perfectly located near to Earls Court tube station. Some other hotel chains could learn a thing or two regarding the bunk beds for larger family groups without the need to purchase 2 rooms with an adjoining door. We would definitely consider staying again when the time comes.

Clean

Yes and room service was amazing

Room was spotless. Staff friendly

Staff were really friendly and helpful. Rooms where clean, fresh and a decent size. We didn't eat so I can't comment but the restaurant looked really good. Great location, would deffinatly stay again.

Check in was very busy but the staff managed it well . Staff very courteous and welcoming. Room was very clean loved the location Will definitely be back.