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The Grand Hotel

3.5 star property

Photo gallery for The Grand Hotel

Lobby
Interior detail
Room service – dining
View from room
Coffee/tea maker

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included

Explore the area

View map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Sunnyvale Tennis Center
    ‪8 min walk‬
  • Place, Washington Park
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Fireplace King Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Fireplace King Suite

  • Sleeps 2

Handicap Premier Fireplace King Suite

  • Sleeps 2

View all photos for Pet Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Pet Two Queen Villa

  • Sleeps 4

Handicap Two Queen Room

  • Sleeps 4

View all photos for Deluxe Queen Annex

Deluxe Queen Annex

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa With One King-Disability Access

Minibar, in-room safe, desk, iron/ironing board

Villa With One King-Disability Access

  • Sleeps 2

View all photos for Superior 2 Queen

Minibar, in-room safe, desk, iron/ironing board

Superior 2 Queen

  • Sleeps 4

View all photos for King Villa

Minibar, in-room safe, desk, iron/ironing board

King Villa

  • Sleeps 2

View all photos for Pet Villa King

Living area

Pet Villa King

  • Sleeps 2

King Room

  • Sleeps 2

King Suite

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Two Queen Villa

  • Sleeps 4

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

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About the area

Sunnyvale

With a stay at The Grand Hotel in Sunnyvale (Sunnyvale West), you'll be within a 10-minute drive of Shoreline Amphitheatre and Santa Clara Convention Center. .This hotel is 6.3 mi (10.2 km) from Levi's Stadium and 7.8 mi (12.5 km) from Stanford University.

What's nearby

  • Sunnyvale Tennis Center - 8 min walk - 0.7 km
  • Washington Park - 8 min walk - 0.7 km
  • Lace Museum and Guild - 11 min walk - 1.0 km
  • Historic Murphy Avenue - 15 min walk - 1.3 km
  • Sunnyvale Farmers Market - 15 min walk - 1.3 km

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk
  • ‪Urban Plates - ‬13 min walk
  • ‪Moon Tea 花月初茶 - ‬2 min walk

About this property

The Grand Hotel

Hotel in Sunnyvale with free breakfast and a fitness center
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 542 out of 1108 reviews
Rating 8 - Good. 258 out of 1108 reviews
Rating 6 - Okay. 146 out of 1108 reviews
Rating 4 - Poor. 83 out of 1108 reviews
Rating 2 - Terrible. 79 out of 1108 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Risha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Customer Service needs improvement

Front desk staff were not very nice. Hot tub was broken. We asked for extra towels and when they delivered them, they opened the door with their own key to bring them into the room. I was shocked to see a strange man in my room with towels!! I'm not sure why they could not have knocked or left them outside of the door. It was really unnerving.
Stayed 2 nights in Sep 2025

6/10 Okay

Laurel

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Our review

The breakfast was terrible and the room had ants. This hotel has gone downhill
Stayed 2 nights in Sep 2025

6/10 Okay

Arlett

Liked: Staff & service

Not thoroughly cleaned

I stayed in one of the ground level villas and while the space itself was decent, I was disappointed to find a few dead spiders inside upon arrival, which gave the impression that the room hadn't been thoroughly cleaned. Additionally, the noise levels were an issue, I could clearly hear the person above walking around, and there was a constant hum from the electrical room next door. These factors made it hard to fully relax during my stay.
Stayed 1 night in Sep 2025

6/10 Okay

Candice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff is always respectful and helpful. Disappointing that the room didn't have a remote for the t.v.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and very nice decor . The bathroom had a nice jacuzzi tub but the shower door didn’t close . The pool was nice but the spa was closed. The free breakfast was nice. All in all we had a good stay .
Stayed 2 nights in Sep 2025

2/10 Terrible

Carol

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the dirtiest hotel room we have ever experienced. It was supposed to be a VIP upgrade. We got a suite that appears to have been stayed in just minutes before we arrived. There was a dirty face towel full with make up. We ask the front desk to have to kitchen clean as it was filthy, but even after someone was sent to clean it, it looked no different. In addition, it was a scuffed up apt everywhere you looked, kitchen backsplash, base boards, dirty looking kitchen chairs, couch. Staff was apologetic and nice, but would recommend staying here, especially the villa.
Stayed 10 nights in Sep 2025

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, clean property except breakfast has no variety and choices except different kind of pastry and hard boiled egg.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff was kind and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Sunduk

Stayed 2 nights in Sep 2025

8/10 Good

Jeoung, san francisco

Travelled with family and small children
Very convenient to visit Levi’s stadium, and great America.
Stayed 1 night in May 2025

4/10 Poor

Sheila, Burlington

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Dirty. Air conditioning didn’t work. Got lost on way to room. Big stairs with suitcases. Major road. Poor food and breakfast.
Stayed 2 nights in Sep 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
The bedroom closet door was broken. The towels on the bathroom were covered in hair. There were scuff marks on the walls. The hotel didnt have vending machines. Not a lot of value for the price you pay
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Sam

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ramakrishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Kat

Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel was fine, but my room was pretty dirty. Hair in the shower, sticky surfaces in the room, hand prints on the windows, etc.
Stayed 1 night in Sep 2025

8/10 Good

Debasis, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 3 nights in Aug 2025

4/10 Poor

Melanie Tamika, Fairburn

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don't know how I missed the reviews for this property! I booked an emergency trip with my 28- and 17-year-old daughters to help my bedridden sister and her family during her pregnancy. We had a very late check-in in and the overnight clerk looked like a mobster's henchman straight out of the movies (no jacket, open collar print shirt with gold chains, big rings on fingers). It gave really 'sketchy' vibes, and we did not feel safe. I was afraid that my daughters would be snatched and trafficked. While looking for our room, this random older woman appeared and asked what our room number was so she could help us find it. We believe she was a guest and was just outside for a smoke. But who knows, right? Apparently, because we booked a 'villa', we had to walk outside of the main building through the garden to another building to access our room on the 2nd floor with no elevator. It felt like we were being watched while staying in the slave quarters. The 'included breakfast' was toast, boiled eggs, cereal, and whole fruit. This was definitely a privately-owned hotel -- no apparent corporate oversight. We will not return. If you have other options for accommodations, please take them.
Stayed 4 nights in May 2025

10/10 Excellent

Ron, San Diego

Stayed 1 night in Sep 2025

4/10 Poor

Donisha

Business traveller, Travelled with partner
Disliked: Amenities
AC didn't work in our room so wet had to change rooms in the middle of the night.
Stayed 1 night in Sep 2025

10/10 Excellent

Brett L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, quiet, rooms are comfortable and spaciuos, king bed, access to food places across the street, down the street about a block, has a big mall, target, movies, about 5 min drive, convenient to the airport, this is the 2nd time we have stayed here.
Stayed 3 nights in Aug 2025

10/10 Excellent

MISTY

Stayed 1 night in Sep 2025

10/10 Excellent

Pramodh Hebbale Nagaraj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Sep 2025

2/10 Terrible

Ana Maria

Disliked: Staff & service
Hotel owes me money. Hotel didn’t fix the door lock so I spent the night somewhere else. Receptionist didn’t u lock the door cause they didn’t have the device, didn’t offer another room, nor a refund. It was a nightmare of an experience that caused me great grief. An hour of my time costs 500$. Hotel wasted my time my money and my mood and gave me a bad memory. I would charge them 10000$ for the grief their incompetence caused
Stayed 4 nights in Sep 2025

8/10 Good

Victoria, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Breakfast was ok.
Stayed 3 nights in Aug 2025