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The Grand Hotel

3.5 star property

Photo gallery for The Grand Hotel

View from room
Minibar, in-room safe, desk, iron/ironing board
Lobby
Coffee/tea maker
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service

Explore the area

View map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Moffett Federal Airfield
    ‪8 min drive‬
  • Place, Googleplex
    ‪10 min drive‬
  • Place, Shoreline Amphitheatre
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Fireplace King Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Fireplace King Suite

  • Sleeps 2

Handicap Premier Fireplace King Suite

  • Sleeps 2

View all photos for Pet Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Pet Two Queen Villa

  • Sleeps 4

Handicap Two Queen Room

  • Sleeps 4

View all photos for Deluxe Queen Annex

Deluxe Queen Annex

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa With One King-Disability Access

Minibar, in-room safe, desk, iron/ironing board

Villa With One King-Disability Access

  • Sleeps 2

View all photos for Superior 2 Queen

Minibar, in-room safe, desk, iron/ironing board

Superior 2 Queen

  • Sleeps 4

View all photos for King Villa

Minibar, in-room safe, desk, iron/ironing board

King Villa

  • Sleeps 2

View all photos for Pet Villa King

Living area

Pet Villa King

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Two Queen Villa

  • Sleeps 4

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

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View from property
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  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,367 reviews
The price is NZ$186
includes taxes & fees
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About the area

Sunnyvale

With a stay at The Grand Hotel in Sunnyvale (Sunnyvale West), you'll be within a 10-minute drive of Shoreline Amphitheatre and Santa Clara Convention Center. .This hotel is 6.3 mi (10.2 km) from Levi's Stadium and 7.8 mi (12.5 km) from Stanford University.

What's nearby

  • El Camino Hospital - 6 min drive - 4.0 km
  • Moffett Federal Airfield - 8 min drive - 6.1 km
  • Computer History Museum - 8 min drive - 7.8 km
  • Googleplex - 10 min drive - 9.2 km
  • Shoreline Amphitheatre - 10 min drive - 9.6 km

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk
  • ‪Urban Plates - ‬13 min walk
  • ‪Moon Tea 花月初茶 - ‬2 min walk

About this property

The Grand Hotel

Hotel in Sunnyvale with free breakfast and a fitness center
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 563 out of 1122 reviews
Rating 8 - Good. 257 out of 1122 reviews
Rating 6 - Okay. 146 out of 1122 reviews
Rating 4 - Poor. 82 out of 1122 reviews
Rating 2 - Terrible. 74 out of 1122 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were super comfortable. Fluffy towels! And they even had HAND soap!!!! I will definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Amirhossein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and it looked as good as the pictures indicated on the website. Staff was friendly. Breakfast was good
Stayed 1 night in Jul 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morgan Wallen Levi Stadium before and after experi

We had an amazing experience. We were able to call early in the morning and were encouraged to call back at 11 to check and see if there were any openings for early check-in and amazingly enough. They had the same room on the first floor five hours early check-in wow made my experience for the Morgan Wallen concert At Levi Stadium even better thank you so much.
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mixed review. Not 100% sure about coming back.

The interior of the hotel was fairly clean. The facade is stained black on the ledges so it’s unsightly when driving up. Not a dealbreaker by any means, but I’m sure the aesthetics is important to some, so I’m disclosing that. I was placed in the “newer building” as advised by the front desk, which was nice. The halls consist of carpet which appeared it needed a little cleaning. Nothing horrible such as dark stains, but could use a cleaning to remove light dirt. The room itself is pretty large and clean, and once you open the curtains it allows plenty of natural light in, which was nice. The shower leaked badly at the bottom of the glass, so there was a river of water outside the shower after each use. I almost slipped twice. My girlfriend almost slipped once. The hotel doesn’t provide the thicker “towels” used as a bathmat. The room only had 2 towels for a 4 person room. I called both the front desk and housekeeping several times for more towels over the course of an hour and a half on day 2, and they never brought any, after being told they would. As the matter of fact, the front desk agent asked if housekeeping can put the clean towels on the floor outside of my room. On the floor? The dirty floor? What? I said, “Someone can knock, but if it has to be placed on the floor please bring one extra as the bottom towel will not be used,” to which she said ok…again, nobody ever came. What started out as a decent stay turned out disappointing. One poor event will do it.
Stayed 2 nights in Jul 2025

6/10 Okay

jaron

Liked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is a great choice, rooms are big, spacious with modern decor. Great breakfast in the morning. We will be back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Maximo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Room was huge and paid a great rate.
Stayed 1 night in Jul 2025

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Clean. Comfortable. Luxurious linens!
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Room is very clean and neat. Check in was easy and staff were accommodating!
Stayed 1 night in Jul 2025

10/10 Excellent

Candice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is always pleasant and respectful. Rooms are spacious, and clean.
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This was a great place to stay for my work trip! Very quiet, comfortable space, nice bed and great view. Staff was very friendly and helpful. I did notice a couple of issues with cleanliness in the room…also would have loved some way to have soap/shampoo/conditioner in the bath. (There were dispensers but only in the shower so I had to pour them into paper cups to use them in the bath.) The ice machine on my floor was broken and unplugged (no sign, no notice) so I had to go up a floor - not a big deal, just would have been nice to know.
Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
wish the hot tub was functional (reason we booked property) and the pool area was a little better maintained, otherwise, the room and grounds were excellent- pet friendly was another plus!
Stayed 1 night in Jul 2025

4/10 Poor

Nicole

Business traveller, Travelled with partner
My toilet flooded the 1st time we used it. It was already around 9pm. Inconveniently we had to switch rooms there was nobody on site who can fix the toilet apparently. We had to pack up all of her belongings and move. Nothing was offered. We left early that next morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing time. The room was very spacious and the staff were pleasant.
Stayed 2 nights in Jul 2025

2/10 Terrible

cheryl r

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute dump! We had to change rooms because their air conditioner didn’t work. And the second room the noisy air conditioner leaked all over the carpet. The breakfast was a joke! If you didn’t get there before 8 o’clock all you would get for breakfast was toast and boiled eggs with flies on them. Before 8 o’clock was unimpressive too. Croissant and muffins.The pool was dirty and rundown, and the hot tub was closed and looked like it hadn’t been running in 20 years. We had to ask for clean towels, but were told they didn’t have any (not even pool towels). The staff was very rude. We were very disappointed and don’t recommend this place to anyone!!
Stayed 7 nights in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with big rooms Nice pool and good location The breakfast was very limited... The happy hour was pitifull.
Stayed 1 night in Jul 2025

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
First night was overshadowed by the hot water not working. Breakfast bar didn't have many options that would enable a healthy, balanced meal. Pool was not very warm. We found items from a previous guest in our room so unsure how clean our room really was.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jocelynn

Stayed 1 night in Jun 2025

10/10 Excellent

yibing

Liked: Cleanliness, staff & service, property conditions & facilities
great room
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025