2/10 Terrible
Stefanie
5 Feb 2026
Disliked: Cleanliness
Genuinely one of the worst accommodation experiences of my life. I know that staying above a pub would mean living with some noise in the evening, but I didnt expect the bass-bin of a nightclub sound system to be thumping against the wall of our suite all night until like 4am. Complimentary earplugs do nothing to help you sleep when you can literally FEEL the music from the rooftop bar vibrating you in your bed.
Also even after being moved from a room which had failing air-conditioning, the temperature of the new room was still uncomfortably warm for the middle of summer for a room with opening windows, no fresh air or natural sunlight.
Also, the complimentary breakfast isnt worth much when literally every table in the dining area had been reserved off for participants of a fun run that was happening outside. I dont care how free the breakfast is, I am not going to join a line 15+ deep to place an order and still have nowhere to sit and eat it.
And the final insult, the $100 deposit hold they placed on our credit card which they said would drop off within 24 hours of our departure, six days later has still not dropped off.
To say that we will not be back is an understatement. I’m genuinely baffled that anyone would ever return after enduring a night at The Steyne.
Stefanie
Stayed 1 night in Jan 2026
