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Hotel The Celestine Ginza

4.5 star property

Photo gallery for Hotel The Celestine Ginza

Lobby
Exterior
Bar (on property)
Bar (on property)
In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Place, Ginza Six
    ‪4 min walk‬
  • Place, Ginza Wako Building
    ‪8 min walk‬
  • Place, Kabuki-za Theatre
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Superior , 1 bed Queen, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen , Smoking

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds , Corner room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Corner room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 2 beds , Smoking , Corner room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Smoking , Corner room

  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 beds, Non Smoking

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe , 2 beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds , Smoking

  • City view
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 bed Queen , Smoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 Bed Queen

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen

  • Sleeps 2

View all photos for Superior , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen , Smoking

  • Sleeps 2

View all photos for Superior , 2 Beds , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Corner Room

  • Sleeps 2

View all photos for Superior , 2 Beds , Smoking , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2

View all photos for Deluxe , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds

  • Sleeps 2

View all photos for Deluxe , 2 Beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds , Smoking

  • Sleeps 2

View all photos for Executive , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 Beds

  • Sleeps 2

View all photos for Accessible , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2

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About the area

Tokyo

A stay at Hotel The Celestine Ginza places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Tsukiji Outer Market. .This luxury hotel is 1.2 mi (1.9 km) from Tokyo Imperial Palace and 1.4 mi (2.3 km) from Tokyo Tower.

What's nearby

  • Ginza Six - 4 min walk - 0.4 km
  • Hibiya Park - 6 min walk - 0.6 km
  • Ginza Wako Building - 8 min walk - 0.7 km
  • Kabuki-za Theatre - 9 min walk - 0.8 km
  • Matsuya Ginza - 9 min walk - 0.8 km

Getting around

  • Shimbashi Station - 3 min walk
  • Shiodome Station - 6 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪かめや - ‬1 min walk
  • ‪いっぱし - ‬1 min walk
  • ‪bar de one - ‬1 min walk
  • ‪銀座とざき - ‬1 min walk
  • ‪ギンザマン - ‬1 min walk

About this property

Hotel The Celestine Ginza

Luxury hotel with a restaurant, near Tokyo Imperial Palace
Hotel The Celestine Ginza offers 104 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at GINZA CASITA serving guests of Hotel The Celestine Ginza. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
GINZA CASITA - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GINZA CASITA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3630 for adults and JPY 3630 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 656 out of 878 reviews
Rating 8 - Good. 169 out of 878 reviews
Rating 6 - Okay. 34 out of 878 reviews
Rating 4 - Poor. 12 out of 878 reviews
Rating 2 - Terrible. 7 out of 878 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great including staff and service. Close by to shops and restaurants offering a variety for different types of tourists. The only disconnect was the breakfast…it can feel a little slow especially during the weekends where every guest is arriving at the same time which backlogs the orders with limited staffing. I hope they can change the breakfast to more of a quick buffet style where guests can get their food and be on their way versus the pre-fixed menu. From sit down ordering to getting your food takes a good 20-30 minutes.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kyle

Stayed 4 nights in Oct 2025

10/10 Excellent

Mehrdad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant in every way
Stayed 4 nights in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Good, conveniently property but we had tremendous communication challenges with the staff.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

8/10 Good

Lizzie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
The restaurant view
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Steffi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza. The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing. Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon. 10/10 experience, highly recommend staying at the Celestine Ginza!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Chia Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Nice bathroom. Room is squeezed. My feet always hit the conner of the bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

audrey

Stayed 1 night in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celestine Ginza is a nice modern boutique hotel.

Very nice boutique hotel well located in Ginza. Modern, clean but very small rooms. Very attentive staff. The dining room was beautiful with a view; however, we did not dine there, because of there were other nearby dining options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristoffer, Toronto

Stayed 4 nights in Oct 2025

6/10 Okay

Magda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
It was hard to communicate with staff for language reasons. Making a reservation through concierge was a true nightmare unfortunately.
Stayed 1 night in Oct 2025

8/10 Good

Shanna K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Breakfast should be included. But was very good.
Stayed 5 nights in Sep 2025

10/10 Excellent

Katharine

Stayed 1 night in Oct 2025

10/10 Excellent

SHUWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very good location
Stayed 1 night in Oct 2025

10/10 Excellent

Phat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall. Highly recommended.
Stayed 6 nights in Aug 2025

8/10 Good

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu night benefit from a-la-cart options. Proximity to railways comes with a downside of noisy traffic, you can hear every train passing by in your room. The rest is just excellent. Staff is amazing, highly attentive and helpful. Despite the noise from railway will consider this hotel again for my next trip to Tokyo
Stayed 5 nights in Oct 2025

10/10 Excellent

Jaejin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Ginza.
Stayed 4 nights in Oct 2025

10/10 Excellent

Owen

Stayed 3 nights in Oct 2025

10/10 Excellent

Madeline

Stayed 4 nights in Sep 2025

10/10 Excellent

Doreen

Stayed 6 nights in Sep 2025

10/10 Excellent

Bria

Stayed 3 nights in Sep 2025