Hotel The Celestine Ginza

4.5 star property

Photo gallery for Hotel The Celestine Ginza

Lobby
Exterior
Bar (on property)
In-room safe, soundproofing, iron/ironing board, free WiFi
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Place, Ginza Six
    ‪4 min walk‬
  • Place, Kabuki-za Theatre
    ‪9 min walk‬
  • Place, Matsuya Ginza
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

Superior , 1 bed Queen, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior , 1 bed Queen , Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Corner room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Superior , 2 beds , Smoking , Corner room

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe , 2 beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Executive , 2 beds, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe , 2 beds , Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Accessible , 1 bed Queen , Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior , 1 Bed Queen

  • Sleeps 2

Superior , 1 Bed Queen , Smoking

  • Sleeps 2

Superior , 2 Beds , Corner Room

  • Sleeps 2

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2

Deluxe , 2 Beds

  • Sleeps 2

Deluxe , 2 Beds , Smoking

  • Sleeps 2

Executive , 2 Beds

  • Sleeps 2

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2

Similar properties

About the area

Tokyo

With a stay at Hotel The Celestine Ginza, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This luxury hotel is 0.6 mi (0.9 km) from Tokyo International Forum and 3 mi (4.9 km) from Tokyo Dome.

What's nearby

  • Ginza Six - 4 min walk - 0.4 km
  • Hibiya Park - 6 min walk - 0.6 km
  • Ginza Wako Building - 8 min walk - 0.7 km
  • Kabuki-za Theatre - 9 min walk - 0.8 km
  • Matsuya Ginza - 9 min walk - 0.8 km

Getting around

  • Shimbashi Station - 3 min walk
  • Shiodome Station - 7 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪いっぱし - ‬1 min walk
  • ‪SABAR - ‬1 min walk
  • ‪維新號 銀座新館 - ‬1 min walk
  • ‪BAN×KARA ZONE-GZ - ‬1 min walk
  • ‪ラムしゃぶ 金の目 - ‬1 min walk

About this property

Hotel The Celestine Ginza

Luxury hotel with a 24-hour front desk and a restaurant
Hotel The Celestine Ginza offers 104 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at GINZA CASITA serving guests of Hotel The Celestine Ginza. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
GINZA CASITA - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GINZA CASITA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3630 for adults and JPY 3630 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 643 out of 863 reviews
Rating 8 - Good. 168 out of 863 reviews
Rating 6 - Okay. 34 out of 863 reviews
Rating 4 - Poor. 12 out of 863 reviews
Rating 2 - Terrible. 6 out of 863 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dominick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff clean property
Stayed 2 nights in Sep 2025

10/10 Excellent

Bibin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Roger IHsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Roger IHsiang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Roger IHsiang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

jeffrey

Stayed 4 nights in Sep 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, room, perfect location in Ginza, and appreciated the self-care products!
Stayed 1 night in Sep 2025

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite! Great location for walking and easy access to train station
Stayed 3 nights in Sep 2025

10/10 Excellent

ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel in Japan. Worth all the mone

Stayed 3 nights in Aug 2025

6/10 Okay

Dalphine, Melrose

Travelled with family
Liked: Staff & service
Pros Very convenient. About a 3-minute walk to Shimbashi Station (though it’s a bit farther to Ginza Station). Bathroom amenities, except the towels, are comparable to a 5-star hotel. They provide Byredo soaps and lotion. Cons Condition of the property: While reasonably clean for its age, the hotel shows visible wear. We noticed stains on the walls and carpet, along with some debris in less visible corners. The property is due for renovation. Room experience: We stayed 4 nights. On the first night, my skin felt itchy, which I thought might be allergies. By the third night, my husband had bites as well. We informed the front desk and requested a full bed sheet change. The staff seemed genuinely concerned, and we didn’t notice any bites the following night. However, housekeeping service afterward felt less thorough compared to the earlier days, perhaps just a coincidence, but it stood out. Surrounding area: Although marketed as Ginza, the hotel is located on the outer edge. The street leading to the property wasn’t as polished as central Ginza, and there was often a sewage-like odor near the corner by the entrance, which made arrivals a bit unpleasant. Additional Note: No gym on site. This was our oversight, as we assumed a 4.5-star hotel would have one. Mentioning here in case gym access is important for other travelers.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but has everything you need!
Stayed 1 night in Jul 2025

6/10 Okay

siqi

Stayed 1 night in Aug 2025

10/10 Excellent

Sufian

Stayed 1 night in Aug 2025

10/10 Excellent

Sang Woo

Stayed 4 nights in Aug 2025

10/10 Excellent

Sufian

Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jul 2025

10/10 Excellent

Clay

Travelled with partner
Liked: Staff & service
Great location, nice property, very friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jin Wan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and as expected from the write up
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to trains and in a quiet location. The staff are excellent, always helpful. Rooms are good, love the big windows and how everything is run off a smart tablet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sufian

Stayed 3 nights in Jul 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent service.
Stayed 1 night in Jul 2025

2/10 Terrible

Nilo

Stayed 2 nights in Jul 2025