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Shibuya Creston Hotel

3.0 star property

Photo gallery for Shibuya Creston Hotel

2 restaurants, breakfast, dinner served; Japanese cuisine
Junior Suite, Non-Smoking
Reception
Front of property
Junior Suite, Non-Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
10-8, Kamiyama-Cho, Shibuya-ku, Tokyo, Tokyo-to, 150-0047
  • Place, Yoyogi Park
    ‪3 min walk‬
  • Place, Love Hotel Hill
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Triple Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Triple Room, Smoking

  • 24 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Economy Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Down duvets, desk, blackout curtains, soundproofing

Triple Room

  • Sleeps 3

View all photos for Economy Double Room

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Single Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Triple Room, Non Smoking

  • 24 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Connecting Room, Non Smoking

Connecting Room, Non Smoking

Connecting Room, Non Smoking

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Junior Suite, Non-Smoking

Junior Suite, Non-Smoking

Junior Suite, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Single Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Single Room, Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Run of house smoking

Down duvets, desk, blackout curtains, soundproofing

Run of house smoking

  • Sleeps 3
  • 1 Single Bed

View all photos for Run of house, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Run of house, Non Smoking

  • Sleeps 3
  • 1 Single Bed

View all photos for Economy Double Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room Smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room Non smoking

  • Sleeps 2

View all photos for Twin Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Twin Room Smoking

  • Sleeps 2

View all photos for Double Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Double Room Smoking

  • Sleeps 2

View all photos for Double Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Double Room Non smoking

  • Sleeps 2

View all photos for Single Room Smoking

Down duvets, desk, blackout curtains, soundproofing

Single Room Smoking

  • Sleeps 1

View all photos for Economy Double Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Economy Double Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Single Room Non smoking

Down duvets, desk, blackout curtains, soundproofing

Single Room Non smoking

  • Sleeps 1

View all photos for Triple Room-Smoking

Down duvets, desk, blackout curtains, soundproofing

Triple Room-Smoking

  • Sleeps 3

View all photos for Triple Room-Non-Smoking

Down duvets, desk, blackout curtains, soundproofing

Triple Room-Non-Smoking

  • Sleeps 3

View all photos for Junior Suite-Non-Smoking

Down duvets, desk, blackout curtains, soundproofing

Junior Suite-Non-Smoking

  • Sleeps 4

View all photos for Connecting Room

Down duvets, desk, blackout curtains, soundproofing

Connecting Room

  • Sleeps 4

Similar properties

Front of property
Shibuya Hotel En
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
4.3 out of 5, Excellent, 1,003 reviews
The price is NZ$287
10 Feb - 11 Feb
Shibuya Hotel En

About the area

Tokyo

Located in Tokyo (Shibuya), Shibuya Creston Hotel is within a 5-minute walk of Toguri Museum of Art and Yoyogi Park. .This hotel is 0.3 mi (0.4 km) from Bunkamura and 0.4 mi (0.6 km) from NHK Hall.

What's nearby

  • Yoyogi Park - 3 min walk - 0.3 km
  • Shibuya 109 Building - 6 min walk - 0.6 km
  • Love Hotel Hill - 6 min walk - 0.6 km
  • NHK Hall - 8 min walk - 0.7 km
  • Shibuya Crossing - 9 min walk - 0.8 km

Getting around

  • Shibuya Station - 8 min walk
  • Shinsen Station - 10 min walk
  • Narita Intl. Airport (NRT) - 83 min drive

Restaurants

  • ‪The Bellwood - ‬1 min walk
  • ‪恋文酒場 かっぱ 松濤 - ‬1 min walk
  • ‪GaGaNaラーメン極 - ‬1 min walk
  • ‪Cidernaut - ‬1 min walk
  • ‪Liquid Factory - ‬1 min walk

About this property

Shibuya Creston Hotel

Hotel with 2 restaurants, 9-minute walk to Shibuya Crossing
Shibuya Creston Hotel offers 53 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Beds feature down comforters. 19-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
This hotel has 4 floors in 1 building and offers designated smoking areas.
Satisfy your appetite with Japanese cuisine at NIGOUME, one of the hotel's 2 restaurants. English breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
NIGOUME - This restaurant specializes in Japanese cuisine and serves breakfast only.
SHABUZEN - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 3,000 per night)

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 restaurants

Restaurants on site

  • NIGOUME
  • SHABUZEN

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 19-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should contact the hotel prior to arrival to confirm arrival time, using information contained in the booking confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately JPY 1650 per person
  • Nearby parking fee: JPY 3000 per night (984 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Creston Hotel Shibuya
Shibuya Creston
Shibuya Creston Hotel
Shibuya Creston Hotel Tokyo
Shibuya Creston Hotel Hotel
Shibuya Creston Hotel Tokyo
Shibuya Creston Hotel Hotel Tokyo

Shibuya Creston Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 256 out of 542 reviews
Rating 8 - Good. 214 out of 542 reviews
Rating 6 - Okay. 58 out of 542 reviews
Rating 4 - Poor. 8 out of 542 reviews
Rating 2 - Terrible. 6 out of 542 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, amenities
The staff was amazing. They were so helpful and proactive with all of my needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place. Quiet area just a short walk from Shibuya scramble crossing. Everything was perfect during our stay. Large room, cleaned and restocked daily. Bath and shower. Everywhere spotlessly clean. Staff very helpful. Would definitely recommend.
Stayed 5 nights in Oct 2025

8/10 Good

Nicholas

Stayed 8 nights in Oct 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only setback was shower hose was not flexible & kept turning, & the head was slightly heavy. Otherwise a great place to stay.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was not straightforward with wrong billing but corrected it later
Stayed 3 nights in Oct 2025

10/10 Excellent

Mariel

Stayed 5 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

6/10 Okay

Rima

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Shibuya Creston Hotel boasts an excellent location and exceptionally friendly service. Housekeeping was attentive, with rooms cleaned daily and fresh towels provided each day. However, the property itself is quite outdated and in need of major renovation. The furniture and carpets are old and would benefit from replacement. That said, the warm hospitality and convenient location help balance out these shortcomings.
Stayed 4 nights in Sep 2025

10/10 Excellent

jean luc

Stayed 1 night in Sep 2025

6/10 Okay

Sean

Travelled with group
Liked: Cleanliness, staff & service
Staff was great, room is from 1970s ,but clean
Stayed 1 night in Sep 2025

2/10 Terrible

Albert

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is completely outdated .key entry that has to be returned to front desk when leaving every time. Room is outdated an smells extremely smokey and i dont smoke which is very nasty to me and my guest traveler ,and we had to leave 5 mins after checking in and no deposits back
Stayed 4 nights in Sep 2025

6/10 Okay

Sakura

Disliked: Cleanliness, property conditions & facilities
Unfortunately I was bitten by mites and
Stayed 5 nights in Sep 2025

8/10 Good

Earnest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, but the building is a little outdated.
Stayed 1 night in Sep 2025

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, clean rooms, staff are friendly and helpful .
Stayed 6 nights in Sep 2025

10/10 Excellent

marisol

Stayed 5 nights in Aug 2025

2/10 Terrible

Benjamin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t let our friend in the room because he wasn’t a guest there and also did not let us checkout even 10 minutes late the Bed was uncomfortable the TV was so old and only played Japanese and the entire hotel was outdated will never stay here again worst hotel experience in Tokyo so far…
Stayed 3 nights in Sep 2025

10/10 Excellent

Julita C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful. The location is close to Shibuya crossing and everything you need as a tourist but quiet enough to relax after long walks. It’s an excellent place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Stayed 3 nights in Sep 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Guest policy could improve
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Stayed 7 nights in Aug 2025

8/10 Good

Tavara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the famous Shibuya crossing, amazing staff, clean, god size rooms. Recommended.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jingyi

Stayed 4 nights in Jul 2025

10/10 Excellent

Shaan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Daily comfortable bed and within walking distance of the main square. Enjoyed our stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ou yuan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

terrible

I booked the hotel with the price set. showed up to hotel and they would not honor the price! worse hotel ever!
Stayed 4 nights in Jul 2025