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Shinagawa Prince Hotel

4.0 star property

Photo gallery for Shinagawa Prince Hotel

Restaurant
Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)
Restaurant
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo-to, 108-8611
  • Roppongi Hills
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shibuya Crossing
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

View all photos for Annex Tower King Room, Non-Smoking (8th-20th Floors)

Annex Tower King Room, Non-Smoking (8th-20th Floors)

Annex Tower King Room, Non-Smoking (8th-20th Floors)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower King Room, Non-Smoking (21st-29th Floors)

Annex Tower King Room, Non-Smoking (21st-29th Floors) | City view

Annex Tower King Room, Non-Smoking (21st-29th Floors)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower Double Room, Non-Smoking (21st-29th Floors)

Annex Tower Double Room, Non-Smoking (21st-29th Floors) | City view

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

8.0 out of 10
Very good
(24 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

7.6 out of 10
Good
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

8.4 out of 10
Very good
(42 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Main Tower Twin Room, Non-Smoking (18th-27th floors)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Main Tower Twin Room, Non-Smoking (18th-27th floors)

7.8 out of 10
Good
(95 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

8.2 out of 10
Very good
(33 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Main Tower Upper Floor Twin Room, Smoking (32nd floor)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Main Tower Upper Floor Twin Room, Smoking (32nd floor)

7.8 out of 10
Good
(9 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Annex Tower Double Room, Non-Smoking (8th-20th Floors)

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

8.4 out of 10
Very good
(49 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

8.4 out of 10
Very good
(20 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Main Tower Twin Room, Smoking (17th floor)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Main Tower Twin Room, Smoking (17th floor)

7.4 out of 10
Good
(33 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Main Tower Premier Double Room, Smoking (37th floor)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Main Tower Premier Double Room, Smoking (37th floor)

8.0 out of 10
Very good
(22 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

7.4 out of 10
Good
(22 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Main Tower Twin Room, Non-Smoking (6th-16th floors)

Main Tower Twin Room, Non-Smoking (6th-16th floors)

Main Tower Twin Room, Non-Smoking (6th-16th floors)

8.0 out of 10
Very good
(176 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

8.8 out of 10
Excellent
(34 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

8.0 out of 10
Very good
(71 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Lounge

Shinagawa Prince Hotel N Tower

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (973)
The price is NZ$239
for 1 room
18 Aug - 19 Aug
Shinagawa Prince Hotel N Tower

About the area

Tokyo

With a stay at Shinagawa Prince Hotel, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Bay and Tokyo Tower. .This family-friendly hotel is 4 mi (6.4 km) from Shibuya Crossing and 4.6 mi (7.4 km) from Tokyo Imperial Palace.

What's nearby

  • Roppongi Hills - 4 min drive - 3.8 km
  • Tokyo Tower - 4 min drive - 4.1 km
  • Tokyo Midtown - 5 min drive - 4.9 km
  • Toyosu Market - 6 min drive - 6.3 km
  • Shibuya Crossing - 7 min drive - 7.7 km

Getting around

  • Shinagawa Station - 4 min walk
  • Takanawadai Station - 11 min walk
  • Haneda Airport (HND) - 23 min drive

Restaurants

  • ‪LUXE DINING HAPUNA - ‬1 min walk
  • ‪あきた美彩館ダイニング - ‬2 min walk
  • ‪和食・酒 えん - ‬4 min walk
  • ‪叙々苑品川プリンスホテル店 - ‬6 min walk
  • ‪地鶏や ウィング高輪店 - ‬1 min walk

About this property

Shinagawa Prince Hotel

Family-friendly hotel with 5 restaurants connected to a shopping center in Tokyo
Shinagawa Prince Hotel offers 2378 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include indoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 2378 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Don't miss out on recreational opportunities including indoor tennis courts and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at DINING ＆ BAR TABLE 9 TOKY, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DINING ＆ BAR TABLE 9 TOKY - Onsite restaurant. Guests can enjoy drinks at the bar.
味街道 五十三次 - Onsite restaurant. Open daily.
中国料理 品川大飯店 - Onsite restaurant. Open daily.
コーヒーラウンジ マウナケア - Onsite café. Open daily.
LUXE DINING HAPUNA - Onsite buffet restaurant. Open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,633 for adults and JPY 3,277 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • DINING ＆ BAR TABLE 9 TOKY
  • LUXE DINING HAPUNA
  • コーヒーラウンジ マウナケア
  • 中国料理 品川大飯店
  • 味街道 五十三次

Things to do

  • 24-hour gym
  • 9 indoor tennis courts
  • Bowling alley
  • Concerts/live shows
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • No lift

More

  • 39 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children 3 and under.
Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue.
Guests must be over 18 years old to access the fitness facility. Reservations are required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4633 for adults and JPY 3277 for children
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Prince Shinagawa
Hotel Shinagawa
Hotel Shinagawa Prince
Prince Hotel Shinagawa
Prince Shinagawa
Prince Shinagawa Hotel
Shinagawa Hotel
Shinagawa Prince
Shinagawa Prince Hotel
Minato Prince Hotel
Prince Hotel Minato
Prince Hotel Tokyo
Shinagawa Prince Hotel Tokyo Japan
Prince Hotel
Shinagawa Prince Hotel Hotel
Shinagawa Prince Hotel Tokyo
Shinagawa Prince Hotel Hotel Tokyo

Shinagawa Prince Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2078 out of 4304 reviews
Rating 8 - Good. 1347 out of 4304 reviews
Rating 6 - Okay. 535 out of 4304 reviews
Rating 4 - Poor. 194 out of 4304 reviews
Rating 2 - Terrible. 150 out of 4304 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect base for using trains
Stayed 2 nights in Jul 2025

10/10 Excellent

Xin

Liked: Amenities
Nice breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beautiful hotel with outstanding service. The breakfast in the morning is worth every penny. The only draw back is the price and size of the room. The room was clean but extremely small. We had 2 twin beds. If you plan on sleeping in the same bed as your spouse, not going to happen unless you both are under 50 kilos. The rooms appear to have been renovated in the 80s. For 2 nights it was over $700. The cost didnt match the room. Again, the service feom everyone was top notch, just a bit let down on the room.
Stayed 2 nights in May 2025

6/10 Okay

patrick

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Old old old everything in the room looks like the 80's
Stayed 1 night in May 2025

10/10 Excellent

Syed Wajahat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and yes it is very busy at times but the location is perfect in my opinion. Especially because of the transport links and taxi hub and location to the airport.
Stayed 10 nights in Apr 2025

8/10 Good

Pierluigi, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was good. However no room service and no food anywhere in the hotel after evening. That’s was very inconvenient
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Apr 2025

10/10 Excellent

Imelda, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was excellent! Has both Japanese and Western breakfast. Both were excellent, the breakfast at the hotel could well be the highlight of this trip to Shinagawa! Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Apr 2025

4/10 Poor

Sara

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed view from room, comfortable although was smaller room than what we expected so a bit tight with luggage. Breakfast quality very good, tons of offerings but of course, quite an ordeal with so many people staying at this extremely large hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel was very central. All staff were super friendly and room was very nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Julio

Stayed 1 night in Apr 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Customer Service – Refused to Refund My Money I had an awful experience with Shinagawa Prince Hotel. I booked a stay but, unfortunately, I wasn’t able to check in. Despite reaching out multiple times and explaining the situation, the hotel flat-out refused to refund my money. I paid over HKD 4,000, and now it’s completely gone. Their customer service was unhelpful and dismissive, showing no empathy or willingness to resolve the issue. For a hotel of this size and reputation, I expected much better. This experience has left me frustrated and disappointed. I would not recommend this hotel to anyone. If you value good service and fair treatment, look elsewhere.
Stayed 2 nights in Apr 2025

8/10 Good

John, ANNANDALE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Access to Aquarium Parks
Stayed 1 night in Apr 2025

8/10 Good

Leif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel overall. I will be staying there for future visits.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Machiko

Liked: Cleanliness, staff & service
Disliked: Amenities
静かで駅にも近く買い物や食事をするのにも便利なところが気に入りました。バスルームも清潔で広くていいのですが、難点は床のタイル。洗面台が高いので洗顔をする時にどうしても水が床に飛び散ったり、シャワーの後も床が濡れその為、床が滑りやすくドキッとすることが何度かありました。それとアメニティ―が歯ブラシのみでしたがシャワーキャップがあればなと思いました。最後にお部屋でくつろぐ時にコーヒーが欲しかったです。拝見してますと外国人観光客がとても多いようで、コーヒーは必需品ではないでしょうか。コンビニで買えばいいのでしょうが、コーヒーの出ないホテルは初めてでした。
Stayed 8 nights in Apr 2025

10/10 Excellent

Graham, Toongabbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay near Shinagawa, this is the place. Very convenient, close to the station and has enough shops and dining options near by, you won't be wanting for anything. Staff are friendly and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Station was very close so made it easy to move around areas. Also cleanliness and job that there cleaners do when outside of room is awesome 10/10 recommend
Stayed 4 nights in Apr 2025